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Review of Texas Orthopedics Physical The...

I hate to change my mind on the 4* review I had gi...

I hate to change my mind on the 4* review I had given before but I just had an appt for a new issue at the south location. Appt was at 210 but didn't even get to go from the big waiting room to the small one until about 230. no biggie...an hour later still have not been seen. If I had not gone out to speak to someone not sure how much longer I may have been waiting but I won't know because I did not get to see the doctor. No apologies, no checking in for updates, nada. I try to always put myself in the other person's shoes so they may have been super busy or there may have been person(s) with more severe cases. but I don't know because nobody ever let me know. I just hope they are not addressing appts in order of severity is all I gotta say. I took time out of my work day; even had to use some time off to make sure I could get in because I wanted to go to someplace I knew and liked. Ultimately I guess joke is on me because that just helped out the next poor soul waiting who knows how long to be seen. The staff is very friendly and professional and I absolutely love Dr Mukai. but this pretty much has made me decide to look elsewhere (esp since physical therapy side doesn't accept Aetna). and i still need to get my arm looked at and will have to take time off from work AGAIN.