Wild bad customer service, by the employees. It is so bad to see the way you are treated, in no way get any respect from any of them. You can clearly see that they do not want to work on the spot, and it is really sad to hear, especially in the phone industry. The phone is also never taken (and this is not due to many customers in the store when I was facing the store and phoned). Not at all a store I would recommend to go to.
Have bought a few phones here. Overall nice service. However, as always in the telecom industry, there is a lot of replacement. So there is not much know how to survive in the store. But if you know what you want to buy, that's not the big problem.
My girlfriend's company has lost an estimated turnover of 10,000: - because of telenor junk ... They believe that they did not receive our mail even though we have been mailing back and forth for a month with a seller. We never received any bill .. So they decided to turn off all our phones on the 1st of the month as well as our internet .. So now we need a man to look after the premises while their technician can correct the error and come once between 8-13 .. Sick bad service!
They don't take their phone. Only an answering machine that says "please wait".
Even if you already call to order data cards to minimize the waiting time, it will completely slip out of them. So 35 minutes of waste time for something that should take 1-2 minutes. Unfortunately, believe the general disease of telecommunications companies. It should be mentioned that I was the only customer in the store and the staff was in a bunch of 6 and chatty .... seriously !!!! 6 employees?!?! Think the phone phone, subscription, internet etc is so pissy expensive .....
They are & become hopeless in the shop in the fish market. Refuse to rectify all their mistakes again & lie!
Wanted to see the committee, but immediately had to "escape" from over-zealous salesman who kept talking to me as I walked out of the store.
Calling Service (Actually, I just bought my phone online without the slightest personal feeling you thought you got when you now go all the way up to your SHOP and then Dr is a 20 year old girl and does not care you're spending 7k in The store HUN ARB. i) #BAD
Amazing service and prices compared to all other competitors
Really bad customer service - they are giving wrong informations on the services/products + uninterested to help or solve the issue.
The worst ever! It started with the promise of a business abb. in 24 months but the scam in it was that they made a "secret" discount deal with 36 months. bond. So you don't get connected for 24 months. but 36 months. As I find out it will have my numbers moved to private! I call them 1 month and 12 days before my bonding period is over. I get emails to confirm the change from business to private, I go in and approve it, then after the bond period is over should I have been changed to private, I call another telecommunications carrier carrying number transfer to them. Then I get an email from Telenor that my numbers will be moved after 3 months! I then call them to hear why etc so they say that moving to another telecommunications company came before my request to have my numbers moved to private! Worst customer service! Scam and scam and nothing else !!!
Poor and superficial operation. Employees had to ask me for advice on using the product that I was looking for and when they finally found it in the back room, it became 700, - more expensive when I was not and would become a Telenor customer.
Nobu monument oh very poor servic And it has blocked my email because I do not write any comments from my email And my name is Rasha Mohammad because you want who has writing
Hi, today I was in your shop, where I was treated very badly, because I am Romanian. I have a two year subscription to you, I have never been late to make the payment. I just wanted to renew my phone, I couldn't do it because your employee refused me.
Nice people but everything takes a hundred years, one hundred powers and hundred pieces of ID.
