What reviewers say about Telenor DK
What does Telenor DK do?
Telenor DK sells the latest mobile phones, broadband, and mobile broadband, as well as affordable family and business subscriptions.
Are there any complaints about Telenor DK?
Yes, the lowest-rated reviews mention wild bad customer service, employees who do not want to work, staff refusing to rectify mistakes or lie, and issues with phone calls going to answering machines.
Post your question publicly — other visitors, and whoever manages this page, can answer. It will be visible on this page.
Want to hear about this company again? Follow it and we’ll email you when a new review appears.
AI-generated from reviews on this page. Verify anything important with the company directly.
Wild bad customer service, by the employees. It is so bad to see the way you are treated, in no way get any respect from any of them. You can clearly see that they do not want to work on the spot, and it is really sad to hear, especially in the phone industry. The phone is also never taken (and this is not due to many customers in the store when I was facing the store and phoned). Not at all a store I would recommend to go to.
Have bought a few phones here. Overall nice service. However, as always in the telecom industry, there is a lot of replacement. So there is not much know how to survive in the store. But if you know what you want to buy, that's not the big problem.
My girlfriend's company has lost an estimated turnover of 10,000: - because of telenor junk ... They believe that they did not receive our mail even though we have been mailing back and forth for a month with a seller. We never received any bill .. So they decided to turn off all our phones on the 1st of the month as well as our internet .. So now we need a man to look after the premises while their technician can correct the error and come once between 8-13 .. Sick bad service!
They don't take their phone. Only an answering machine that says "please wait".
Even if you already call to order data cards to minimize the waiting time, it will completely slip out of them. So 35 minutes of waste time for something that should take 1-2 minutes. Unfortunately, believe the general disease of telecommunications companies. It should be mentioned that I was the only customer in the store and the staff was in a bunch of 6 and chatty .... seriously !!!! 6 employees?!?! Think the phone phone, subscription, internet etc is so pissy expensive .....
They are & become hopeless in the shop in the fish market. Refuse to rectify all their mistakes again & lie!
Wanted to see the committee, but immediately had to "escape" from over-zealous salesman who kept talking to me as I walked out of the store.
Calling Service (Actually, I just bought my phone online without the slightest personal feeling you thought you got when you now go all the way up to your SHOP and then Dr is a 20 year old girl and does not care you're spending 7k in The store HUN ARB. i) #BAD
Amazing service and prices compared to all other competitors
Really bad customer service - they are giving wrong informations on the services/products + uninterested to help or solve the issue.
The worst ever! It started with the promise of a business abb. in 24 months but the scam in it was that they made a "secret" discount deal with 36 months. bond. So you don't get connected for 24 months. but 36 months. As I find out it will have my numbers moved to private! I call them 1 month and 12 days before my bonding period is over. I get emails to confirm the change from business to private, I go in and approve it, then after the bond period is over should I have been changed to private, I call another telecommunications carrier carrying number transfer to them. Then I get an email from Telenor that my numbers will be moved after 3 months! I then call them to hear why etc so they say that moving to another telecommunications company came before my request to have my numbers moved to private! Worst customer service! Scam and scam and nothing else !!!
Poor and superficial operation. Employees had to ask me for advice on using the product that I was looking for and when they finally found it in the back room, it became 700, - more expensive when I was not and would become a Telenor customer.
Nobu monument oh very poor servic And it has blocked my email because I do not write any comments from my email And my name is Rasha Mohammad because you want who has writing
Hi, today I was in your shop, where I was treated very badly, because I am Romanian. I have a two year subscription to you, I have never been late to make the payment. I just wanted to renew my phone, I couldn't do it because your employee refused me.
Nice people but everything takes a hundred years, one hundred powers and hundred pieces of ID.
Questions & Answers
No questions yet — be the first to ask.
Sign in to post
Your text is saved — you'll come right back to post.
Don't have an account? Create one
News & Press
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.
About Telenor DK
På telenor.dk kan du købe de nyeste mobiler, bredbånd og mobilt bredbånd samt billige familieabonnementer og erhvervsabonnementer.
Telenor DK is a leading telecommunications company in Denmark that offers a wide range of mobile phones, broadband, and mobile broadband services. The company has been providing top-notch services to its customers for many years and has established itself as one of the most reliable and trustworthy providers in the country.
At Telenor DK, you can find the latest smartphones from all major brands such as Apple, Samsung, Huawei, and more. Whether you are looking for an iPhone or an Android device, Telenor DK has got you covered. The company also offers a variety of data plans to suit your needs so that you can stay connected with your loved ones without worrying about running out of data.
Apart from mobile phones and data plans, Telenor DK also provides broadband services to its customers. With high-speed internet connectivity at affordable prices, you can enjoy seamless browsing and streaming experiences without any interruptions. Whether it's for personal or professional use, Telenor DK's broadband services are designed to meet all your internet needs.
If you're looking for a reliable provider for your family or business communication needs then look no further than Telenor DK. The company offers affordable family plans that allow multiple users to share data while keeping their individual phone numbers intact. For businesses looking to streamline their communication channels with employees or clients alike - there are various options available including tailored packages based on specific requirements.
In addition to its excellent products and services offerings - what sets Telenor apart is their commitment towards customer satisfaction through exceptional customer service support team who are always ready to assist with any queries or issues that may arise during usage.
Overall if you're looking for quality telecommunications solutions in Denmark then look no further than Telenor DK!
- Website
- telenor.dk
- Phone
- 72 100 100
- Categories
- Telecommunications
