My girlfriend's company has lost an estimated turn...

My girlfriend's company has lost an estimated turnover of 10,000: - because of telenor junk ... They believe that they did not receive our mail even though we have been mailing back and forth for a month with a seller. We never received any bill .. So they decided to turn off all our phones on the 1st of the month as well as our internet .. So now we need a man to look after the premises while their technician can correct the error and come once between 8-13 .. Sick bad service!