Each time I call the experience is better than the last. Everyone is always quick to help and friendly. I spoke with Bill B. today and he was so helpful. He pointed me in the direction of some headsets for our office. He took the time to explain exactly what we need and how to hook them up. He offered future help once the headsets are in. He is what customer service is all about.
Lindsey did a great job training at our site! She provided a lot of information without loosing the engagement of our employees. Thank you so much!
Tele-Cloud is an excellent telephone service provider. They are always very helpful and fast to assist us with all our needs. I highly recommend Tele-Cloud! Henry, Matt and Luis are the best reps there!
Bill is always very helpful. He's like calling the guy that wrote the program. Very knowledgeable.
Always can depend on the people at Tele-Data Solutions to help with any question/problem I have at any time. Great service and caring associates. I highly recommend you contact them for your phone service for your business!
I am the Director of Operations at a large insurance agency. I personally know some of the people at Tele-Date Solutions in Union & the whole team goes above & beyond expectations. We had some unforeseen issues within our office during installation which Tele-Data worked with us every step of the way to solve. We are very happy to have them as our partners. They are a very professional company!!!
Matt is a knowledgeable tech and is able to resolve our challenges quickly and professionally when requested.
The staff at Tele-Data went above and beyond to get our new office online within an extremely brief time frame. The zoom training calls were crucial to getting our staff trained with the ap and office phones. I can't recommend this company enough.
Always happy to answer questions and assist with technical issues as they arise.
Customer service at this company is wonderful! Every time I need something they are courteous and so very helpful! Especially Matt and Daniel. They both have a lot of patience and work hard to resolve issues quickly while keeping me updated the whole time!
Matt did a great job. The Tele-Data crew is always exceptional.
Customer technical support is excellent. The problem was resolved the first time we made contact together over the phone. I am very pleased with their service. Regards Larry
I called Tele-Data Solutions this morning and Matt answer the phone, he was very pleasant, knowledgeable and expedient. Your professionalism made a difference every time.
Working with Lindsey and their Ops team was a breeze very knowledgeable/ friendly and professional. Five-Star services!
Bill Braunschweiger was excellent help. Took the time to walk me thru every time frame and auto attendant.
Tele-Data Solutions is a local VoIP Provider, I know many businesses in NJ that hired them for their phone communication system. They have great client service and are very reputable and honest
Service and support was exceptional fast and done right the first time. Great company and very helpful.
These Guys are the best! Damon and Vincent and the entire staff are very understanding to all your needs, and they truely care and wish well for all there clients! i have seen it with my own eyes! Go Tele!!
Customer Service is the main priority at Tele-Data Solutions. Everyone working here is always pleasant and a pleasure to speak with. Their motto must be, "Treat our customers like their your own family!". And that is how I feel EVERY TIME I need to call in. I do get treated like I'm the one! (All the Time). Had training on the system today and Lindsey Bodnar was Patient and a BIG Sweetheart! She trained me so well that I know can probably do some training myself..lol.....Thank You
I have had direct experience with some of the team members from Tele-Data. They care about their clients and go beyond the call of duty to support them. They are reliable, efficient and keep their word.
Programmable Keys - Jay is exceptional with assisting with any issues I may have. He's the best.
Great company to have by your side! From their communication to their work ethics, we can always count on Tele-data to deliver a solution!
The customer service rep Matt was very good and fast at fixing the
issue.
Group of professionals. They provide a very personalized service and immediate response to problems.
Oscar and Tele-Data more generally helped us ship out and setup four new phones to colleagues working from home and the individuals received the phones within 48 hours to their home, all working properly., They also helped with a variety of other telecommunications-related planning as it relates to a 100% remote working environment and could not have been more helpful and responsive from a client service perspective, even on the weekends. I'd highly recommend this company normally, but especially after our experience these past couple weeks.
A great job. Above my expectations. I was pleasantly surprised by the professionalism of the work that was done.
I know some team members at Tele-Data Solutions in Union and they go above and beyond for their clients. And in business it's so hard to find reliable sources who follow through like they do. First-class all the way!
Awesome experience with Tele-Data Solutions. They updated our entire phone system and installed some new features that are going to really improve our business. Thanks Tele-Data for a great job!!!
Technical assistance was quick and very helpful. They took the time to perform some testing on their end and offered suggestions which led to a resolution of the problem.
Tele-Data provides excellent services and shows real dedication to their clients. Their staff is amazingly helpful and a pleasure to do business with. Highly recommend!
This company's ability to cater to the needs of a medical practice are nothing short of spectacular. All it takes is a single call or message and an entire team is ready to help out with any problem. From the first meeting with Vin (and several more in the next few months), we've been treated with respect and made to feel as if we were the highest priority. Tele data helped us and held our hands through the installation process and now Jen Andretta is available to help us with all our day to day issues. Their IT knowledge and help has made all things that are complicated seem like a breeze.
Our veterinary practice opened a new location in Westwood, NJ. We were looking for a hands on VoIP Provider to install the new phone solution onsite and found that solution through Tele-Data Solutions. We look forward to them assisting us with future locations.
Luis was quick to respond - excellent customer service!
I run an accounting firm and phone reliability and uptime is very important especially during our busy tax season.
We know Tele-Data took the time to install everything correctly and we have confidence in their company to deliver.
Tele-Data has been our phone company for over 5 years. Their support is excellent and anytime we have an issue they are very responsive. We appreciate what Matthew, Oscar, Luis and the rest of the team do for us to keep our phones open for communicating with clients.
The staff at Tele-Data Solutions is fantastic. They provide exceptional customer service support and have been instrumental to our success of our business. I would highly recommend this Tele-Data Solutions to anyone looking for a reliable and supportive Telecommunications partner.
Jordan Serenkin
Russell Reid Company
Great service, always reliable, prompt and efficient.
Vince and the TDS team has been supporting our business phone system needs for 15+ years. We rely on them so we can always stay connected to our clients. We upgraded from Verizon lines and a traditional phone system to an IP Phone system with VOIP Lines. We reduced monthly costs and drastically improved the technology.
A flawless execution of any technological upgrade is essential in business today. Downtime of any sort can't be afford. Though the cost comparisons for conversion were very attractive, I needed to see the system in action. The learning center at TDS really helped answer my questions and the lunch and learn session allowed me to hear other customer service related issues firms are encountering and how this system would streamline the process. The system really paid off during Superstorm Sandy, when our office was without power for 3 weeks. During that time, all calls were forwarded to my mobile allowing us to continue operating. The TDS family is a valuable partner and glad to have them in our corner.
Tele-Data Solutions has installed and supported our Vertical Phone System for over 3 years. We rely on their team to keep us up and running at all times. We use the viewpoint software every day to manage our voicemails and the software helps us stay responsive to our clients.
My review is for Luis, who is so helpful. Whenever I have an issue he works with me to consistently have it taken care of.
I have had nothing but positive experiences with him.
Thank you,
Lindsey was very nice and patient. She explained everything in great detail and is very charismatic, which made me feel calm while on the phone.
Only good words can be said about Tele-Data Solutions. They answer promptly and are always able to solve any issue. Excellent service.
Bill was very helpful and got us up and running as quick as possible. Excellent service!! I highly recommend this company.
Bill and the entire staff at Tele Data Solutions always assist with any updates and/or issues that we may have in a quick and efficient manner.
Tele Data Solutions is great to work with. They give me detailed call reports, and this helps my business works smoothly. I highly recommend this company to any business!
Always a quick, professional response to changes we need in our system. Very pleased with Tele-Data!
Damon Finaldi and his team, including Diane Contuzzi, Jay M, and Justin Woodruff, with whom I have worked directly, are extremely professional and provide a great service. When we first sat with Damon he took the time to hear the needs of our company and suggested a comprehensive plan to roll out exactly what we need today, while setting us up to expand in the future. When we began the project, his team outlined a very detailed, step by step plan to complete the project, and then they executed on that plan. On "cut-over" day, his team was on site to ensure that the go-live day was successful, and it was. There were minor issues, that could not have been foreseen, that needed to be addressed with our internal network, so they identified the problem and quickly implemented a fix. The system was put to the test rather shortly after the go-live date, when we had a local power outage. We called into his support team from our cell phones and they were able to route our business phones to our cell phones and our customers were none the wiser that our office phones didn't have power. To sum it up, the Tele-Data Solutions delivered on the product and service, as promised; and the people are a pleasure to work with; professional and knowledgeable.
This company has some of the best customer service I've ever dealt with. Anything we need they take care of. Yesterday Jay was my support person for an extremely large problem solving task; he kept in constant contact and took the time to explain the issue and how it was solved. I would highly recommend this company to other businesses looking for any solutions for their phone systems.
Its always a pleasure to call in when we are having a problem The staff especially Mat is always courteous, they pay attention to detail, and get the issues resolved quickly.
I have known Tele-Data Solutions for several years now and have trust in their products and services. I refer them to my customers any chance I can get. They stand behind their customers.
Matt was so extremely helpful today. Had my questions and concerns answered and resolved within a reasonable amount of time!
Lindsey was an excellent trainer. Clear and concise directions for a smooth transition. We had lots of questions....and she had lots of patience. Kudos to Tele-Data's customer service team.
Great company, great people, great solutions. Much added funtionality for basically the same price we were paying for very little functionality. A pleasure to work with all around.
Lindsey from Tele-Solutions is great ! Very helpful and always friendly ! Great company and great services !
We upgraded off our Avaya phone system and Verizon Phone Lines onto a more modernized and cloud based technology. The technology works so much better we now utilize call center for our service department and mobile app technology to our team. The phone technology has really helped our business and better serve our clients
Matt is the best Customer Sales Rep teledata in Union has. I always request to speak with him, because he is always so polite and efficient. Matt always follows up with me and keeps me updated with my request. Thank you!
What an amazing group of professionals. Our team was delighted to work with Jen and Vince with our new phone system implementation. Jen is so attentive to detail and offers top notch customer service. We highly recommend!
Vincent Finaldi and the Tele-Data Team really go above and beyond for their clients.
We have many mutual clients and they have a great reputation for responsiveness and really being dedicated to servicing their clients.
Tele-Data Solutions has helped our medical office stay connected to our patients. The phone technology is so improved compared to our last system. We can easily schedule appointments via the phone and avoid missing patient calls. Their level of customer service never disappoints!
Excellent service from Bill. He handled our changes with speed and accuracy
Thank you
Bill took the time to walk me through our phone system and made changes that work much better for my company. I highly recommend Tele-Data Solutions.
Great customer service, knowledgeable and detailed with questions he asked to make sure request was clear.
"Service the customer above all else." Not only does that pertain to how our customers are praised and respected, but that goes for the employees as well. I have been an Intern with Tele-Data Solutions for almost 3 months and I have witnessed that our core value is fully extended to each and every employee. Working with a team that understands and trusts each other is a daily reminder that we all want to help one another grow and give our customers the best service possible. To be able to start my career in a family-orientated environment brings me great hope and excitement for what the future holds.
We migrated our VoIP Phone Solution and Service over to Tele-Data Solutions because our original vendor was acquired by a larger corporation and the service level dropped considerably. Tele-Data has proven to be a very responsive, reliable and trust worthy company. We value our business relationship with them and know they are there to always keep us up and running so we can provide the best healthcare service to our patients.
Excellent company with customer service that is next to none! Since I have been employed at Momentum Solar I have worked very closely with Tele-data solutions and their expert support staff. Everyone I have worked with is extremely knowledgeable and willing to go above and beyond to meet our needs.
I would recommend this company to anyone looking for a clean and polished phone system that has even better support to boot!
Jay, Lindsey, and Henry were great from day 1. Just had our new phone system installed today despite the huge snow storm yesterday. They showed up on time, trained, and followed up promptly. So far so good the system is working beautifully. Highly recommend using them to anyone in the future.
Excellent for all your business communication needs. Thank you
always responsive, professional and attentive to any system problems.
Bill is great! Always figures out the issue and resolves it. A++++++++++
Working with Jay at Tele-Data Solutions made our transition a breeze. They were able to work in stages to move our 800 line and direct dial and the change was seamless. Phones arrived with plenty of lead time as did our quick reference guides so that our team was ready to go when they flipped the switch. Extremely pleased with our new service with Tele-Data.
From the time the phone system was installed, Tele-Data has been one of the best in customer service. Always courteous and quick to solve any issues we may have. Bill Braunschweiger has helped us from the beginning until my last dilemma.. Thank you for all of your help,time and patience.
Linda Woodman
Great Company...Beginning with the sales process through project completion they were courteous, professional and focused on providing a robust solution...
Thanks again guys your level of support and attentiveness was excellent yesterday we were fully up and running by 10:30am and no impact to business at all. Fantastic customer service!!
Matt is always very helpful, friendly and professional. He has always fixed our issue when he has been presented with one. I would highly recommend Tele-Data Solutions.
Tele-Data Solutions has handled our telecom needs for years. They have proven to be trustworthy and always there when we need immediate response. We depend on our communications to service our customers and TDS is a vendor we really rely on
Jay at Tele Data is always professional and willing to help in any way he can. Everyone at Tele Data is always very helpful.
Luis is always a pleasure to speak to. He is very efficient and gets the job done! Overall, happy with my experience
Tele-Data truly goes above and beyond for their clients. I have worked closely with Vin and his team on various projects and have seen first hand how much thought and care goes into every project we have completed. Just great people to work with, great company all around.
Luis is always helpful and pleasant. He quickly works on our requests.
Again, always a pleasure to work with Luis!
When we installed new phones in our office there were a few bugs, as is to be expected, but they were with us 100% of the way. They made sure to make any changes we needed and showed us how to alter the settings ourselves. When trying to get a tech in to change the location of one of our phones, Jay M. was incredibly helpful and personable. 10/10 would recommend.
tele-data is located near us in union nj. We have mutual client relationships and we know they go above and beyond for their clients unlike many phone companies
We were having issues with our Tele-Cloud account which were quickly resolved. Luis was very helpful and made sure to follow up.
Great customer service!! I had an unusual problem trying to port a toll free number from another company. Tele- Data solutions spent a lot of time working with the original owner and their carrier to port the number to my business. Fantastic job in getting this unusual problem resolved!
I dealt with Matthew from the Service Department. He was incredibly helpful in assessing the problem and more importantly, explaining to a lay person what had occurred. He promptly addressed the problem and the phones were running perfectly again within minutes!
Tele-Data Solutions is very informative and very helpful.
Luis understood the problem immediately and was able to resolve right away. Thank you for always helping me when I need it.
tele-datasolutions.com