This company is THE BEST company to go to if you have LTL or large shipments! We use ISG as a carrier for the (stone) company I work for. Carl is fabulous and gets any task done with ease. We have been using this company for many, many years and they NEVER disappoint. We look forward to many more years of partnership for freight. A+++++ to Carl and his team! Thanks guys!
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I recommend any trucker looking for a load to stay away from this company. I should have reviewed them on Google before I worked for them because they obviously don't have a good reputation. They must pay someone to put great reviews or bad reviews. You figure out which.
This is a great professional company. They have fair market rates and also good logistics specialists. I have to bring to your attention that I worked with "Jordan I" he is a great guy that is taking care of everything you need to get the job done right and will honor his responsibilities. Great job guys. Thank you!!
I honestly wish i could give this company 0 stars, their service is HORRIBLE ZERO INTEGRITY please do your research on this company before working for them or giving them your freight. Despite the positive comments on here ( wich im almost certain that are friends and family) their service is poor. They are too expensive and your products will not be safe with them !!!!
I highly recommend ISG for all your transportation needs. Reliable and cost-effective rates, impeccable customer service and staff. ISG has always exceeded my expectations.
I have been using ISG for over 6 months and I have yet to be disappointed with the service they offer. I deal directly with Rafey, Jamie and their team, and can truly say they have yet to let me down. They are quick, efficient and always help me out if I am in a bind. We have established a great working relationship and I know I can always count on ISG to move our freight. I would recommend them to anyone.
I would like to thank ISG for their great service and quick responses. Such a pleasure to deal with a company that cares! Very reliable and professional!
Slow to pay bills and carriers and unprofessional does not pay waiting time and argues when they have to pay it not impressed with payment or them denying charges will not pull loads for them again
Very disappointed with the service received by ISG. I was eager to start working with a company who brags about their great rates, however, each time they would send me a rate (quote) and I would accept, they would take nearly a day to respond and confirm the rate. Upon confirming, they will then advise of extra charges/fees. Their final invoice charges end up being more than many local competitors.
Two days ago I confirmed a rate and yesterday had to send a reminder e-mail requesting status update - as I had not heard back for 24 hours. At that time they advised they had still not booked the pick-up... This has been my experience with them for every shipment. If your shipments are time-sensitive or client's projects are urgent; choose a different carrier.
From one shipper to another, best of luck with your shipping.
EDIT: The only reviews about ISG actually explaining an experience, are negative; all positive reviews are just star-ratings with no explanation. A common trick to get friends & employees to "review" and increase their ratings. Avoid using ISG Transportation.
ISG is the most reliable Canadian Transportation company I have ever dealt with. My company ships out of Canada weekly and I rely on their expertise to get the job done. Every load we ship is extremely important to get picked up and delivered on time. All this said I HIGHLY recommend ISG to anyone shipping out or around of Canada.
If you are looking for a reliable transportation provider, you've searched up the right company. Reading their reviews, I hope you move forward and give them the opportunity to provide you with a solid logistics solution, excellent customer service from pick up to delivery, along with competitive market pricing. I have worked with many brokers but ISG Transportation has stood out among the rest. It is the employees that genuinely care about ensuring your customer experience is beyond your expectations. They consistently exceed our expectations and have quickly moved to become our #1 preferred carrier.
I am the Logistics Coordinator for a company called Resilux America, LLC-- We do alot of international shipping and struggled in the begining to locate a broker who would not only have great freight rates but more importantly, one that was honest and reliable. As we all know in the shipping world it is easy for a driver/broker to lie and say everything is ok and ON TIME! However, the truth is everything is not ok or ON TIME! With Vince Andreachi and his PLATINUM TEAM, we have had nothing but honesty even when the news was not so good and very rarely have we had anything that wasn't on time, but when we have we never had to hear it from our customer, it was always from Vince and Team first. Without a doubt hands down, ISG and the Platinum team are the ones to beat, also added bonus rates have been outrageous with the ELD being put into place, but as soon as produce season rates started dropping, you better believe ISG was the first to say "WE HAVE YOUR RATE LOWERED ALREADY!!!" now that is customer service I can live with :) THanks ISG and most especially Vince and Platinum Team :) Sincerely Tracie Savage Logistics Coordinator Resilux America, LLC Pendergrass, GA 30567
ISG has provided great service and communication throughout the process. Even when I needed rush deliveries across the country, ISG was there to help me out! Clarity and communication is key in this industry, and ISG excel's at both. Amazing rates, and very courteous drivers!
ISG Transport has provided freight services for Rust-Oleum Consumer Brans Canada for over one year and have greatly improved the movement of freight for our business in the USA and Canada. Well done and keep up the great job.
First time user of ISG. Facing tight deadlines, they made a critical on time delivery for our biggest client in the States. ISG promised and ISG delivered. All done in a very positive and courteous manner. Looking forward to working with ISG again.
A great company to work with! Their team has consistently met or exceeded expectations and has pulled a rabbit out of the hat for us on many occasions. Rates are excellent and customer service goes above and beyond. Highly recommended!