We are an ongoing client thanks to our awesome sales rep, Zoe! She is fantastic in response time, personality, and knowledge. Some recent training and set-up issues were resolved by Babette and we appreciate her diligence and professionalism. Thank you both!
Babette Martin did a great job training us after our install of our new copier. She is clear, concise and technically knowledgeable. Keep up the great work!
Dianna Deason got us hooked up with a printer that meets our small business needs. She is very professional and knowledgeable. I highly recommend her if you're in need of a better than average printer/scanner/fax machine.
Babette was awesome to work with; super helpful, friendly, and kind. Thanks so much!
Dianna Deason has been a wonderful person to work with. She is extremely knowledgeable and cares about her customers. I looked at almost every company in Charlotte and she was the reason I chose Techonocom. We are very happy with our new copier and the team that came out was great. She has continued to check in with me since the install and I look forward to working with her in the future! Thanks Dianna!
Awesome company to work for and partner with. Technocom has a culture built around PASSION and this sets the foundation for a wonderful experience!
We recently moved into a new building and with adding new team members a training was needed. Babette handled questions with ease. She was very knowledgeable of the printer/scanner. My team consists of members working for 20 years to 2 months and everyone had a better understanding of the equipment. Thank you Babette.
AccessOne Data Mangement Team
Babette Martin was very informative, patient, did not mind explaining things in different ways and shared pertinent details that apply to our workspace.
Great service! Great Products! Alice and Andy were very helpful and kind. Alx-Hands Law-Charlotte, NC
All the Technocom personnell have been fantastic and always prompt and proactive. Thank you Dianna Deason for your great customer service.
Babette Martin was amazing and provided so much useful information.
Thank you!!
Great culture and working environment. Love the energy in the office.
Babette did a wonderful job with us today. She took the time we needed to understand what was important for our office
Our office is in Rock Hill, SC. We work with Dianna Deason. She came to our office and listened to what we needed. She didn't upsell us and helped us pick out the right product that would serve our needs and most importantly save us money.
We recently had new copier/printers added at ImageMark. Dianna Deason at Technocom made this a very smooth process. They handled the scheduling, setup, and removal of all of the machinery. Training was provided the day after installation. We are pleased with the results and plan on this becoming a great partnership! Thanks Technocom!
We've been working with Technocom for many years and customer service has always been superb. I can't think of any issues we've ever had with them and that is rare when dealing with any company.
Just had my first experience with Technocom, and it was fantastic from start to finish! Justine provided exceptional customer service. My technical support team (William and Miguel) were knowledgeable, kind, patient, and super-efficient. Our trainer, Babette, knew everything about our product and was extremely helpful in teaching my staff. Can't say enough good things about this team!
The professionals at Technocom have never let me down. Whether they are helping to install software remotely or responding on-site to a problem, these guys- particularly David- are really on top of things. Service is so quick and so good, they may as well be next door. Ross Danis, President, MeckEd
Babette Martin came to my office today to help me set up printer codes. She's very knowledgeable and helpful.
Technocom has been a great asset to my company. Its nice to know that tech support is only a phone call away. The sales, service, and tech teams have all been top notch.
Our law office had been a customer of a competitor for several years prior to reaching the end of our rope and moving over to Technocom. Our new copier was installed one week ago. From the sales process with Dan Skinner and Michael Smith, to the installation with William Montgomery, to the dedicated training with Babette Martin, the entire process has been seamless! We're looking forward to a wonderful on-going relationship with Technocom and feel like we've been welcomed into their family with open arms! This has been one of the best experiences I've had in my 30+ years of dealing with service providers, and I highly recommend Technocom without hesitation! Thank you, Technocom!
This is Chad and I am the COO at Carolina Federal Credit Union and we recently switched our desktop printers and main copier to Technocom. I have to say the experience has been great so far and we are glad we made the transition. Dianna Deason was our sales rep and her service was excellent. We actually made the move to Technocom because of her professional service.
My office recently received a new Printer from Technocom. Babette Martin came out to train my office manager and myself on the new printer. She did an amazing job, and any questions we had she was very knowledgeable in her answer.
I want to thank Robbie for helping fix my printed today. He is always such a blessing. Thank you. Karen Suttles
They are awesome. Got the machine I needed at a great price and they customer service is great. Diana Deason was friendly, knowledgeable and just fantastic. I would definitely recommend this company.
Wonderful customer service and quick response time! I spoke with Alyssa over the phone and she was so clear and understandable, even though I don't know the first thing about technology. Louis did our in-person support and he was very fast and professional. Highly recommend!
Babette was great! Easy to follow instructions, answered all of our questions, and made sure we were all able to use the machine from our workstations.
Technocom always responds in a timely manner and does a great job. Robbie is usually our guy that fixes our problems. He is awesome!
This has been a great company to partner with for all our IT needs. John Bowling and Dianna Deason are great to get everything set up with...and then the support team is responsive to all our needs quickly!
Our company has been with Technocom for 10+ years and couldn't be happier with the service. Support is always very responsive and helpful, getting any issues taken care of promptly. Meredith and Tregg are always there for any needs we have. We couldn't recommend Technocom more!!
I'm updating my review!!! We are told one thing when being sold this new machine that does everything my old system does but i can effectively use my server again instead of having to use the business machine as a server (that shouldn't ever be done, Sales person's words however the companies IT department set it up that way! Also I wouldn't lose any of the work i scanned through to day I lost 2 weeks of work backing up almost a whole year of records and it deletes them before I can Move and Save them!!!) over all not really happy with these people any more! we are family owned company and treat you that way these people just tell you what you want to hear to sell you something!!!
I had a problem with my printer and since I print documents as part of my living, it was imperative that my printer is up and running. Technocom sent out Dwayne to fix my machine, he found the problem, we replaced the parts and her got me running again. I am so thankful for Technocom and glad to be a customer from the moment I purchase the printer...a total positive experience.
I had Babette come out and explain some of the features on my new Kyocera. She was very knowledgeable and super friendly. She walked me through each step and made sure i understood before she left. What a great asset to your team. Thank You! Shawna
Our technician Robbie, is absolutely awesome! He has been serving our business for a number of years now and he is always so friendly, listens to our concerns and takes care of what we need to make our office and business more efficient. He is always friendly and professional. We are always appreciative in all that he does for us. I also cannot say enough about our rep. Nisha. She is amazing! We can call he anytime we are in need of anything and she makes it happen with as little down time as possible for us as she knows how busy our business stays. We have a problem, she resolves it! Great staff to meet our needs on a prompt basis which means everything to our business and how we function day to day.
Technocom did a fantastic job getting us out of a bad contract with another provider and replaced with a new printer that is much more efficient. Alan Burns and his team have been extremely helpful with their customer service and we couldn't be happier as a client. National Restaurant Properties will definitely be recommending their services to our industry partners.
Dianna Deason at Technocom went the extra mile to help our nonprofit organization understand the options available to us at our price point and then made sure the installation and implementation plan went off without a hitch. We love our new centralized copier/fax/printer/scanner for the convenience, access, print quality, ease of use, and cost effectiveness.
We just received our new copier from Technocom. The delivery and set up was very easy and fast. Technocom tech support and sales staff have also followed up with us several times to make sure everything is running smoothly. We are happy with the new copier and are glad we made the switch.
Our sales rep, Dianna Deason, stays in touch and the few service issues have been resolved quickly.
The Park Church has been partnering with Technocom to fulfill our printing and copier needs, as well as our desktop computing needs for nearly two years now. The transition to another partner could not have been any more seamless! The attention to details that the team of professionals displays has been wonderful.
The knowledgeable and friendly staff have been a pleasure to work with and have gone beyond the call of duty to make sure that our administrative staff and volunteers had the training needed to be productive day to day.
We were sold exactly what is needed for our company to grow. The forward thinking sales team actually informed us that some the equipment that we were looking to purchase wouldn't be a wise investment for our company, even though it would have benefitted Technocom to sell us on the equipment that offered more.
Finally, Technocom is a company that cares! They care about their customers and about the relationships that are developed during the process of selecting the solutions that work best for that particular customer. In the day of the quick sale, it's refreshing to know that there is a company like Technocom that lives by the motto "we stand by my our work."
Kevin L. Wilson
Technology Director
The Park Church
Charlotte, NC
I have been doing business with Technocom for the past couple of years and been very pleased with the products and especially their customer service. Al, Meredith and the team at Technocom have always come through for me. I would definitely recommend Technocom to any business looking for help with their office solutions.
When dealing with a brand new vendor, you don't know how much to believe when you first meet with them. Because of a lack of experience with the vendor, trust is an issue initially. This issue can only be solved by an established track record. We moved our business to Technocom several months ago. I chose to trust the sales person, Chris Caggiano. He didn't disappoint me. Everything Chris told me came true. He didn't tell me lies to get me to sign on the dotted line. Instead, he listened to me. As we have grown, our needs have changed. Chris figured out a plan that would work for my company and he and his Team implemented the plan flawlessly. We now have two business hubs instead of one, essentially for the same price we were paying our former vendor. My decision to trust Chris and Technocom was not misplaced
Babette Martin came into our office today for training at CUR and was fantastic. She was extremely knowledgeable and personable.
Great service. The sales and install crew are nice, friendly and take care of everything. Thanks Tregg and Technocom!
Meredith Martin, together with TJ and Merlin, provided us with wonderfull service, delivered in a timely manner, and communicated in a most understandable manner. A great team!!!!!
Babette Martin was very helpful in showing us how to use our new office machine. Thanks!
Working with Technocom has been great. We followed our Rep Meredith Martin when she made the switch and we have been in great hands. Our needs are always met timely and courteously.
Babette Martin did a great job training us on our new copier! Very knowledgeable and friendly.
service. Our company was in desperate need of a new copy machine. Ours was outdated but we were still under contact. I thought we would be stuck in a bad situation until our old contact was up. That was until I met with Technocom's Territory Account Manager, Amber Bledsoe. She really took the time to get to know what we do so she could find a copier and service agreement to meet all of our needs. She also provided us with a personalized and detailed cost comparison and was even able to save us money by upgrading. We couldn't be more happier with the outcome. The switch was painless and there was absolutely no downtime. Miguel was swift and knowledgeable with delivery of the new machine and removal of the old one. William the IT Tech came in a got everyone set up quickly and efficiently. Once we were set up the Productive Office Trainer, Babette Martin came in and gave the entire office a thorough training on the new copier and showed us how to work all the new bells and whistles. I can see why they are the official business partner of the Charlotte Hornets! They are the absolute best and their company should be proud of the customer service their employees provide. I would confidently recommend them to anyone.
Our office just received an instillation from Technocom. Miguel, Luis, and Jemel were very efficient, professional, and friendly. The trio made me and the provider laugh during the set-up of my printer. They also guided us with how to operate the printer at which, we felt comfortable in using the equipment afterwards. Thanks guys for a fun equipment set-up! If they come to your company or office, expect the best because they are!!!!
Awesome experience!!! I will and have recommended Technocom to friends and colleagues.
Ronnie Bryant, CEcD, FM, HLM
President & CEO
Charlotte Regional Partnership
Babette Martin was extremely helpful and knowledgeable about the printers! Would recommend to anyone!
I would recommend these guys to anyone. They truly Treat you like part of their family. 5 stars all the way!
Dianna Deason helped me pick out my new printer!! Very helpful with info and our price range!!
Delphine is great to work with. Always pleasant and professional. She gets us the printing supplies we need in a timely manner.
Babette was such a Pleasure and knowledgeable about her product. Thanks Technocom for such excellent services.
Babette Martin did a fantastic job showing us how our new printer is to be used. Happy to have had such a knowledgeable employee help us with our transition with our new printer. Thank you
I have been doing business with Technocom for Thirteen years and our account rep Tracey Phillips is the best there is. Her attention to detail and outstanding customer service is reason enough to continue to do business year after year with Technocom. The entire company from service to sales is top notch. Jim Riggins the president invests and hires quality people. If you want your business to save money on printing costs do yourself a favor and talk with Technocom.
I first met Beverly Pond when came to our office on a true "cold call" to inquire about our printing and copier needs. Within seconds I knew she was a true professional who not only knew about her products and loved her company , she (most importantly) cared about her customers. Throughout the time I've worked with her she has been incredibly friendly, positive, pleasant and knowledgeable. I highly recommend her to anyone who may be in need of Technocom's services - she won't disappoint!
Have used Technocom for years. They have always supplied fast, friendly service. They don't stop after the sale like others do. Highly recommend.
Babette Martin knows her stuff. She was able to customize the settings on our new printer/copier for our specific type of work. She was also able to answer all our questions in a language we could understand.
Worked with Technocom over 10 years. Have had nothing but exceptional service. Tracey has been our account rep for the majority of this time and is also exceptional. Very responsive, friendly and professional. Never had a problem getting a service tech out quickly when issues arrive. Andy has predominately been our service tech and is delightful. William has helped with the more difficult IT tasks and is also a breath of fresh air - extremely knowledgeable. Never have to think about toners, overall just a pleasure to do business with.
The Technocom Team is passionate about taking care of their clients
Customer service is amazing!! Really enjoy working with Dianna.
We recently leased a new multi-function printer from Technocom and we couldn't be more pleased. Dianna Deason worked closely with us to get us the machine that would work best for us and I would highly recommend her and Technocom to anyone who is considering a new unit. The service first rate. We look forward to a long and productive relationship with our rep, Dianna, and with Technocom. Great people, great service, great company.
Babette Martin-Productive Office Trainer did an excellent job training the Singletary Law Firm PLLC staff, on our new Kyocera Copier. Thank you Babette, the Service Department and Technocom Family, for being a superb and caring business partner.
Babette Martin is super! She was a God send to us in learning to operate our new copier. Her training alone was worth the price of the copier. Thank you Technocom.
I would like to take the time and thank Doug Murphy for being so amazing for our company. His customer service skills are beyond perfect, and he made our transition to papercut nothing but perfect. We love working with him and are beyond grateful you assigned him to our company. Thank you so much!
We are a high paced home care company so we needed a company that could make sure everything transferred over easily... We were provided Excellent sales team-Michael and Justine were always friendly and readily available for any questions we had along the way. Great customer service from those we spoke to on the phone. Great tech support-gave us assistance with transferring everything over to the new machine-seamless transition.
BABETTE IS THE SHINING STAR!!! SHE She has the patience of Job. She taught me how to do the banners on the computer and even taught me a few things about the computer program that I did not know. She helped me set up profiles so that I would not have to set the settings every time I needed to print. She is a jewel! I want you to know that whenever I call or text her, she responds promptly. She is just WONDERFUL!!! i LOVE HER ATTITUDE! i truly love working with her.
Dianna Deason gave us topnotch service an was very professional. Thank you for all your help Dianna, we were very pleased with the service you gave us.
Thank you for your support of our technology needs at Myers Memorial UMC. Through conversation with Dianna Deason we were able to save money which freed up funds to cover an emergency HVAC replacement.
Babette was a great trainer. Arrived on time. Very professional and helpful.
First time we had a trainer come in to actually show us how a system works. Listened and answered questions. Made sure we were comfortable before she left. Definitely a great decision to go with Technocom.
Working at Technocom has been a great experience. I've been able to grow professionally with effective coaching, see how a business runs on all levels and work with a company that impacts the community.
Technocom went above and beyond for us and exceeded our expectations! Amber Bledsoe was professional, transparent, and a joy to work with!
Babette did an awesome job explaining how to operate the copiers we receive today. Very knowledgeable customer service oriented.
THE SERVICE WE RECEIVED FROM TECHNOCOM WAS GREAT. OUR AGENT DIANNA DEASON WAS OUTSTANDING. VERY INFORMED ON PRODUCTS. SERVICE PEOPLE DID A GREAT JOB. BABBETTE WAS OUR TRAINER SMART LADY!!! IF YOU WANT OR NEED A PRINTER BEST PLACE TO CALL!! THANKS TO ALL!!
I am the Administrative Director of New Testament Baptist Ministries in Monroe, NC. In addition to our church, we also have a Child Development Center and the only Adult Day Center in Union County. Technocom has been very good to our ministries. They helped us get the equipment that we needed at a price we could afford. Do not make a final decision on the equipment you need until you call Technocom.
Dianna Deason called on Foust Textiles and did a nice job helping us get all new printers to use with ink/toner included and we are paying the same or less than we were before. Working with Technocom has simplified our printer service needs and we have been happy with their products and service.
I had great help from Technocom. We added a new facility and Tracey Phillips used her vast experience to help us select the right printers for our various needs. The support has been superb - although we have not needed it often. Dianna Deason works closely with Tracey in the Gastonia area. I highly recommend them!
Great customer service from this company. When I place a request for assistance or make an order, I get an immediate response for confirmation of the order or assistance. When I have questions, someone provides me clarity, which is very helpful. It also appears that all employees are happy to speak with customers, which makes conducting business a whole lot easier. Thank you for your great service Technocom. Dianna Deason is the person to get in touch with. If she doesn't have answers, she will make sure she has someone to help get the answers!
Dianna Deason with Technocom is such an awesome representative! CCT was able to get new copiers and printers for our agency and save money at the same time. She made sure the installation of the equipments was easy and not disruptive to our work setting. Dianna is easy to get in touch with. She responds to texts, phone calls and emails, which makes me feel at ease when we have issues or concerns.
CCT also purchased a SmartBoard through Dianna with Technocom and it may be one of the most exciting equipment we have on site. Thank you Dianna!
Babette was our technician. She was personable, professional and very knowledgeable about all things Technocom, Toshiba and much more. Would recommend her services any day !!
I have always had prompt service when needed for my Toshiba copier (which isn't much). The guy that does the service is great.
Last week our Kyocera copier had an issue with a broken plastic clip affecting the operation of the paper tray. A call was made to Technocom, requesting a service call to repair the copier. On the same day as the call, Greg Walters came and diagnosed the broken part and communicated his availability to return and install the new part. He returned with the proper part and installed it in the time he communicated the job would require. Greg is consistently kind, friendly and extremely proficient in keeping our copier running smoothly. He is a great representative of your company. Thank you to all of you for your kind service and prompt responses to give assistance!
Riggins and sales staff over promise and then team struggles to deliver. Small company without real leadership and sustainable visioning which is obvious by continual re-structuring, re-location, and staff turnover. Loyal base is small and only exists due to personal attention of Riggins.
Need a copier - this is your company. Otherwise, for real business solutions you may want to engage professionals.
When our business needed a copier/printer solution, I looked no further than Technocom. Meredith was exceptional. She reviewed our needs and presented a cost-efficient solution that not only enhanced our productivity, but far exceeded our expectations. The staff at our business is very pleased with the new equipment from Technocom.
Babette Martin is a very good trainer. She's knowledgeable and experienced in her profession. She made arrangements to come out even after set up to help me work with the new printer the company I work for just purchased. She was helpful and friendly. A pleasure to work with. Thank you.
Stress Free Experience! My rep Dianna was very informative and took care of all our copier needs.
I've worked with the Technocom group for roughly 3 years and have been very pleased to date with the prompt service and solid machines provided. Although I've had nothing but positive experiences and results with all of the Technocom staff from supplies to service to sales, Al Jones in particular has really stood out through his ongoing efforts to ensure quick resolution to any questions or issues that have come up.
Babette was super helpful and walked us through how to print and make our own settings. Very personable and knowledgeable.
We love Technocom and we highly recommend them! We started doing business with Technocom in 2016. We are a large Ford, Subaru & Roush dealership in Gastonia. Tracey Phillips is our representative and we have found she always finds the perfect product for us. She has a wealth of knowledge about and experience with the car business and has provided us with tips and advice specific to our unique needs. We started out by getting 2 copiers just to test the waters and have since purchased several printers for different departments and uses. Now, every time one of our older printers gives out we replace it with a Technocom printer. We really appreciate how easy the whole process is. From deciding what product best fits our needs, to delivery and set up and then to maintenance and support. All aspects of their service have been remarkable! They care about us and our business.
Thank you to all of Technocom from all of the Tindol Team!
Our company was shopping for a new copier. Their Sales Representative, Dianna Deason diligently worked to come up with the best equipment, service, and price needed to fit our business. All of Technocom's Staff has been great to work with.
Dianna Deason and Babette Martin with Technocom are the best. They bend over backwards to make us happy and well informed on how to use our copier. Dianna made sure we purchased the machine that best suits our needs. We appreciate all they do to help us have the best copier.
Technocom is an amazing company - not only to work for, but to do business with as well. With outstanding customer service, and superior brands for equipment and applications, you won't be disappointed.
I just got off the phone with a sales rep., Erica, and she was amazing! Too often people are unfriendly or seem annoyed when doing business over the phone, but she rocked! The car dealership I work for has been using this company for a while now. I have never had anything but quick and friendly communication and service. If you're looking for genuine people who care about your needs, I highly recommend them.
Dianna Deason is a great Technocom Sales Representative. She was able to show our church how to save money because of the amount of color printing that we do. She has been honest and helpful. I really appreciate how you have made this transition to the new copier a great one. I will continue to look forward to working with her.
Patricia Butler -Tabernacle Baptist Church - Gastonia
Babette went above and beyond for our church today! When faced with a complex printing job that couldn't be walked through over the phone, she came to our office and figured out how to get it done, saved the settings in our copier and taught us how to to do it on our own next time. So grateful for her knowledge and willingness to help!
Dianna Deason with Technocom has been wonderful to work with. She made the process of getting everything set up so easy. She continues to make sure that everything is working properly and that we are satisfied with our service with Technocom. I would definitely recommend Dianna and Technocom to other businesses.
Robbie is an awesome guy. Wonderful heart and very professional. Fixed up us right up!
technocomusa.com