Switchfast Technologies Reviews

The team provides a solid understanding of the needs of our team. Very punctual and attentive to our timing needs for hiring and set up of our IT needs as well.

Staff is exceptionally kind and polite as well. They also will assist you immediately if you have a need. Customer service has been great as well and I have not had a bad interaction yet.

Keep up the good work!

My work can't be done with using computer technology. Switchfast is ALWAYS very helpful. Fixes the problem incredibly fast and their staff and very friendly, professional and polite. I would recommend Switchfast to anyone! Great work guys!

Great group of employees all having a great sense of humor yet performing their jobs in a timely manner and interacting with customers in a very professional manner.

Switchfast is the number one source I trust to help me with any technical problem. I ONLY recommend companies that I trust.

Great Customer Service and fast turn around on phone calls

Great friendly staff. It truly feels like they actually believe you when you say something is wrong and they work on it as if it were their own.

Their technicians are courteous and reliable. Whenever I had a technical issue, they were quick to find a solution.

Joseph K. is very attentive, responsive and thorough! Never disappointed when working with him.

Switchfast was very responsive to my support request and handled it professionally. Great people to work with!

Quick response and very thorough. Everyone I've worked with has been friendly and knowledgeable. Highly recommend!

The teams I've worked with are always going the extra mile to make sure everything is done properly. The best part is that they'll check back a week or so later to see if anything else is needed. Now that's what great Customer Service looks like!! This remains true in 2020.

received written notification as soon as they received my ticket and updated me at every step of the process

Switchfast is very professional and very experienced. They are able to solve any computer issues we have at the office, and their response time is absolutely the best part about the company.

Tax season is over and now is the time to get kinks out of the way. Switchfast has been on it this and working with them is a great advantage on my part as they have answers and fixes for problem I run into.

Thank you

We use Switchfast for our agency and they respond fast and very thorough in solving our tech issues.

They were responsive, but I was able to resolve my own issue by using Google.

Switchfast is a strong partner in our work. Their team is knowledgeable and responsive. Our employees are never hesitant to contact Switchfast to get the help they need. (That has not been the case with other IT vendors).

Switchfast is a great company to work with. They solve any issues I may have quickly and professionally.

Switchfast Technologies is a great company to work with. Every time I have an issue with one of my computers, the IT staff is very knowledgeable and wonderful to work with. They try to take care of the problem asap. They are always eager to help and always in a friendly manner.

Very pleased with their quick and accurate service.

Very responsive and knowledge group. Provides excellent service.

Switchfast has been very attentive when we have an issue with our system or setting up a new hire in the system. We particularly have called on Lenny quite often as he is knows our system very well. Everyone at Switchfast is always pleasant and helpful.

Great Customer Service And Quick to Respond on Emergencies.

Switchfast is the IT company we use at work. Everyone knows IT issues are the most frustrating! They do a great job of tending to urgent and non-urgent issues during office hours. Also, every technician and employee has always been polite, accommodating and moves quickly.

The only suggestion I would have is an option to receive either phone calls OR emails, rather than a phone call and then an email when you don't answer, in response to new ticket requests. As the person who handles the office's tech issues, it's sometimes an overwhelming amount of contact attempts. That being said, attentive employees is NEVER a negative thing!

Every time I call Switchfast the service is prompt, professional and friendly.

Good firm. The important stuff gets taken care of quickly, and the not so important stuff gets taken care of when schedules allow. Some recurring issues that need to get fixed every couple weeks which is sometimes annoying, but it is small stuff. Also, they do a great job crawling the dark web to make sure my personal details aren't out there for everyone to see. Some of my passwords somehow got out and they alerted me!

These guys are great. We have a person comes to our office once a week. They're always willing to help. They're nice people too. If we have any important matters the days they're not in the office we simply open a support ticket and someone gets to it right away.

They always provide fast and excellent service. Highly recommend.

Very knowledgeable; very helpful; friendly and fast

My company uses Switchfast and they are great. Personally, I have found the staff are friendly and pleasant to work with, they are quick to respond, and they resolve all my technology issues.

We've been using them for years. Always reliable and quick to solve the issue at hand.

Outstanding service and fast execution over and over ! Thank you!

Daina

Great Service!! Very easy to work with and super knowledgeable.

Switchfast is fantastic. They're extremely responsive, helpful, and tenacious. I can think of several tech jams I would not have been able to work my way out of on my own, but Switchfast saved the day each time.

Switchfast takes care of the company I work for and their service has been fantastic. Timely responses, helpful solutions, and great customer service! I highly recommend them.

Extremely professional presentation and quick response to our needs.

My company has been using Switchfast s IT Managed Services for 1.5 years. They manage and monitor all of my workstations, servers, firewall, etc. My employees can call into their 24/7 Helpdesk for support on any issues, which helps keep them productive while helping me stay focused on my business goals and initiatives. I rarely have to get involved anymore. Cybersecurity and data backups were a big concern of mine when I first engaged Switchfast. I feel a lot better knowing that their team of technicians and engineers are making sure my data and network are secure and backed up. I highly recommend Switchfast Technologies for IT Managed Services.

First class computer service company, with knowledgeable customer focused staff. We are very happy working with them !

Like them for their meticulous follow up on issues.

Switchfast has done a fine job of listening to my technology needs, finding a solution, and implementing it!

Great technicians for the most part, Mohammed M. especially. Fast and efficient service!

Quick and fast service to get me up and running remotely. Thank you!

Engineers are very knowledgeable, professional, friendly. They get back to you in a reasonable time. I like the fact that we have an engineer on site once a month to take care of our computer issues. Thank you, Swithfast.

Great IT company. Easy to work with. Always polite, professional, and fix problems quite quickly.

Promptly responded to an emergency IT request before at 5:30am on a Tuesday. Phenomenal service!

Great team helping our company. Very friendly and gets our problems resolved quickly. Thank you!

Always available when we need them! Awesome support team!

In the 10+ years I have worked with Switchfast, my company(ies) have been been larger and smaller in size. From a mid-sized PR firm in downtown Chicago to my current status as an independent marketing consultant, I have relied on Switchfast s IT Managed Services to ensure seamless service to my own clients. They have provided website hosting, PC support, email support, you name it! The best part is that I have never had to worry that they won't be there in a pinch. Their staff is responsive, knowledgeable, HONEST, professional and easy to work with. No tech jargon or empty promises. Cybersecurity and data backups were a big concern of mine when I first engaged Switchfast. Yet today, even as a small consulting firm, I feel a lot better knowing that their team of technicians and engineers are making sure my data and network are secure and backed up. I can't say enough good things about Switchfast Technologies for IT Managed Services.

The Support engineers at Switchfast are very skilled professionals.

I had an issue and they solved it. A company that know's how to troubleshoot when there's a problem.

the team is super responsive with any issue. Most issues are resolved within the day.

My company works with Switchfast and they are very professional and customer service is awesome. The get the job done in a timely matter. If it is a big problem they will continue to work until a solution is found.

Switchfast is a valuable partner to our organization. Their technicians are courteous and professional on top of being knowledgeable and helpful with the myriad of IT issues we bring to them. Highly recommend them if you are considering outsourcing your IT support in lieu of building it in-house.

Switchfast was in our school building today and the personnel who assisted us in fixing our printer was very accommodating, took his time to fix the issue and made sure that the equipment was working before he left our office. Thank you for your service.

You get to work with a dedicated and proficient team. They complete work in an accurate and timely manner. What more could you ask for from an IT support company.

Switchfast has a friendly & very knowledgeable staff to quickly help

Switchfast is always prompt to respond to my needs. I like that the same few people assist me. They are used to my machine and the challenges I have encountered in the past.

Consistent, excellent service. I had zero access to my computer and within an hour, I was taken care of!

Always helpful when I have a tech issue and very friendly

First time experience helping resolve an IT problem was flawless.

Mr. Switchfast was able to give me simplified directions so I was able to get my laptop online once again. He was patient and eager to help and worked around my schedule.

In the hit or miss world of IT providers, Switchfast is definitely on the higher end of customer service and services provided.

I contacted Switchfast to gain assistance in resetting a password. My request was handled immediately and professionally by Switchfast staff.

I have used Switchfast for IT support at the last two companies I have worked for. I can not tell you how much I value having this team at my finger tips. They are always on the ball and available when I need them. I highly recommend them!

Great customer service and they always fix my issues.

Switchfast is always able to help when I need it and they always help me solve my problem quickly!

Extremely helpful whenever I have to speak with anyone!!! Great customer service. Highly recommend!!!

I needed to access a document on a drive that I didn't have on my computer in order to help out another colleague, and it was pretty time-sensitive. Switchfast was able to help me out within 5 minutes, which helped me to help my co-worker! It's awesome to know that there's a company that can help us out so quickly and efficiently when needed!

The team members I have worked with are courteous and work quickly.

We have used Switchfast for at least 5 years now. They are quick, friendly and reliable. Just awesome!

Company CONSISTENTLY provides courteous service and prompt attention to tickets submitted, thanks!

Fixed my problem first time around, fast, efficient, polite.

I have had the pleasure of working with Switchfast for a few years now and they never disappoint. They are very responsive and helpful. Great company!

I am so impressed by Switchfast's thorough work. On time and above and beyond what we ask of them. Would highly recommend.