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Victoria Allyce Review of Switchfast Technologies
Switchfast is the IT company we use at work. Every...
Switchfast is the IT company we use at work. Everyone knows IT issues are the most frustrating! They do a great job of tending to urgent and non-urgent issues during office hours. Also, every technician and employee has always been polite, accommodating and moves quickly.
The only suggestion I would have is an option to receive either phone calls OR emails, rather than a phone call and then an email when you don't answer, in response to new ticket requests. As the person who handles the office's tech issues, it's sometimes an overwhelming amount of contact attempts. That being said, attentive employees is NEVER a negative thing!
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