I would give 100% satisfaction to their service. I requested the picking-up for my document. They provide timely response and updates. They were so kind and helpful to check on the document production even before the due day.
Thumb up!!! Thanks for your service!!!
Absolutely amazing experience with Swift, even in the midst of a pandemic! All of my questions were answered, and trust me I had a lot of them! Most questions were answered via email without a few hours, and always within 24 hours (sometimes even on weekends). The whole process of getting my visa was seamless. Very clear and organized process and list of all the required documents I needed to submit - and from the time I mailed my paperwork to the time my visa arrived at my home was just about a week! Thank you Swift services, definitely highly recommend for anyone needing to get a visa.
First time using SPS. It was fantastic. So helpful and fast turn around. Highly recommended! !
We recently needed to get a new child passport for our daughter before we left for Toronto. Our travel plans were made on the fly and we needed to get her passport as quickly as possible. We decided to use Swift and were able to get everything done in one day. They took the time to answer several call, emails, and addressed a few freak outs from us. In the end, we got what we needed when we needed it. Their team is really helpful and understands the hassles travelers can go through. I will use Swift again and encourage others to do the same!
Fabulous service. I live in Missouri. It's hard for me to go back to the Chinese consulate and get the documents back in 3 days. This company picked up my documents and sent to me in time as they promised. I am so glad I found them!
I would give 0 star if it's possible. Never print anything there! They charged $1/page and don't refund even when the printing is out of format and unusable. Fedex down at the corner was much much better!
I'm going on my honeymoon and realized my passport was expired. They delivered with their promise! Awesome people to work with, everything on their website is true, and they don't have hidden fees. You can actually go there in person too if like me, you don't trust shipping your info. I highly recommend if you are in a bind and need to expedite your passport!
I have never done business with this company, and I never will! After receiving at least 10 unsolicited email advertisements asking to UNSUBSCRIBE multiple times... I still get their solicitations to multiple addresses (In the same company) they just won't stop! Personally I won't buy from Spammers, never did, never will! Get a clue and change your ridiculous high pressure advertising programs and respect the unsubscribe request.
Laurie, Rob & the staff are awesome! They re super helpful for all things passport. Would recommend to anyone!
The staff at Swift offered excellent service for passport services. The process was smooth and well supported, and the staff was fabulous. Thanks Laurie!
Swift Passport Services is not only good, they went beyond the call in helping me get a visa for China. I spoke with them numerous times and had a lot of questions, and they were very patient. They could not have been more helpful. The best part is that they are in the same building as the Chinese consulate, which helped immensely. If you need a passport or visa, I highly recommend them based on my experience.
I contacted Swift less than 48 hours before our scheduled departure to Mexico. Although all of their spots were already taken, the customer service rep who answered the phone gave me some clues as to how to proceed on our own and we were able to get our passport in time for our trip. Her help was invaluable to us and certainly above and beyond the call of duty. The next time we need a passport expediter, we won't hesitate to call Swift.
They are very good. Everything was done as advertised. No problems. A great service.
I had forgotten my passport expired and needed a quick turn around for a trip to Europe. The instructions were easy on their site and I printed off all the forms I needed so the drop off was quick and they had my passport ready within 2 weeks. Would recommend.
My Wife's name changed and we needed a passport quickly for a vacation.
October 29 Called then and talked then signed up. FedEx Passport Application to them
October 30 The Received Package
November 1 Passport Completed and shipped via Fed Ex
November 4 Passport in Hand by 10:30am
Perfect service (remember to look in your spam box for their emails)
we got the results /speed that we requested and everything was done.
Very very happy with the results
Wow! Amazing experience using Swift Passport and Visa Services!
Their website is very well laid out, thorough, and pretty much answers any questions or concerns you may have.
For additional questions I did reach out and they were quick to respond. We dealt with Aurora and she was fantastic. Great experience, worth the money for a stress free experience.
Excellent service. Quick delivery. They made it easy, and I'm happy.
I have used SPS for several years now... They are incredible! Their customer service is first rate. I have always received my orders back when promised.
We had an opportunity to travel out of the country but realized our passports were expired and thought we wouldn't be able to go. After a quick online search I found Swift. We used their 4-6 business day service. They were great about status updates and easing my worries when I called them to get some reassurance that we could have our passports on time. They obtained the passports for us in 4 business days and overnighted them to Utah a couple days before our departure date. Nice people and a company that delivered as promised. I highly recommend them if you need passports in a hurry.
Swift was a lifesaver for me. I received my passport 10 days earlier than expected. I did my research for a reputable company and it paid off. Thank you so much!
Laurie was amazing! Communicated with her about my visa needs and she and her team took care of me! Stress free! 100% recommend if you're having visa troubles! Also it helps me out as I'm also not in Chicago. She's knowledgeable and knows how to get things done!
Her name is SHANNON and she was very polite and helpfull
Fantastic service! This was my first time using Swift and it was great all around. Shannon walked me through the expedited paperwork, took my photo, and I received my passport faster than the estimation. I would definitely use Swift again!
This was my 2nd experience with Swift Passport and everything went smoothly and in a timely fashion. Swift has earned my trust and future business and would not hesitate to recommend them to other people. I've especially been very happy with Shaina Florence and her diligent efforts to make sure my Visa applications were processed in a timely manner. Often times the travel planning process can be stressful with lots of moving parts, but Shaina takes the worries off the table.
I was in a bit of a panic at the Consulate and the man working was extremely helpful and got me my documents quickly, twice!! Thanks!!!
This service was as advertised. The personnel were helpful, professional and fast. We had an emergency situation and this company certainly lived up to its name. Thank you Swift Passport Services!
During this difficult time regarding travel and health and safety issues, I was very concerned about the possibility to continue working abroad. I had done everything I could think of to do on my own regarding a new visa application and was really struggling to make progress beyond immediate forms (like those available through consulate websites).
I had even contacted several other agencies around the consulate location-all of whom told me even though I had all my documentation ready that getting a new visa would be impossible in the current state of the world. After waiting nearly 11 months, I'm happy to say that Swift was able to secure my visa and I will be able to return to my job abroad soon.
The team and consultant that I worked with were extremely polite and punctual, even during such difficult times. They are kind and helpful in every way, giving clear instructions and reassurance that they will do everything possible to make sure their customer is taken care of. The service is pricey, however it is exceptionally good and I believe it's worth it for the peace of mind that it gave me. Thank you Rob!
This service is awesome and exceeded my expectations...During this very weird travel time Rob and Laurie personalized my experience and aided me in my renewal. From start to finish their web site was easy to navigate and they were always available for questions. While a few of my friends were waiting months to have their passports processed, Swift expedited my passport renewal in less than a month. Both Rob and Laurie kept me informed as to what I could expect and they delivered. In the future I will only use Swift for any of my passport / visa needs. Thank you Rob and Laurie!!!
They claim that generally U.S. passport offices take a relatively long time to provide a passport, and they mention two weeks as an example. Actually, the U.S. government offices in many locations provide same-day passports for those who are traveling that afternoon or evening, or the next day. I have used that service! The service and reliability in the government's Manhattan office is excellent, and of course the cost is far less than using any of the private companies for the same service.
Thanks Swift Team! Loved working with you- I will tell everyone I know to use your service. Don't think I would have made it on my own honeymoon had you not been there to patiently coral me through the process. I appreciate that you always made me feel welcome even though I called you so many times with questions. Your team was courteous and professional, and even got the service done a day early. Couldn't be happier!
Amazing service. Fast. super friendly. Great communication. Highly knowledgeable. Highly recommend! Best in the business!
Thx!
Swift was phenomenal! I received my passport quickly and way ahead of the projected time line. Everyone was friendly and quick to respond to any questions I had. I would recommend them highly. Worth every penny for their assistance.
Swift Passport Services is nothing but the BEST! My passport was expiring in the midst of COVID and they managed to get it renewed even when the Passport Agency was 1.43 million behind in processing. Laurie is extremely knowledgeable and I have the utmost confidence in her. If anyone can get your passport or visa, Laurie can! Worth every penny of the reasonable fee. And she ll even hold your hand (virtually, of course.)
I went there after applying for my family s China visa. They are very nice and it is so convenient that they can pick up the passport and mail them to you! The picking up fee is 55 for the first passport and 10 for each additional, and mailing fee is 20.
We use Swift for our China visas. They pay close attention to detail and always deliver on time. Price wise, they cost significantly less than some of the bigger companies like CIBT. Really happy I found them and will be a forever client.
I needed a first-time passport for a work trip on very short notice - I called them on a Wednesday and was leaving for my trip two Fridays from then (not even 1 1/2 weeks). When I called and gave them my timeline, they told me exactly what to do and how long of a processing time to select.
Since this is a complicated process, I called at least 10 more times asking all sorts of questions and with multiple issues. Each time, I spoke with a different representative but they were all extremely knowledgeable and helped me figure it out every time!
I don't recommend waiting until the last minute to get a passport, but if you can't avoid it then I would recommend Swift. And if you have any questions AT ALL, don't hesitate to call them!
They hold up the line for passport pick ups. They have a stack of passport slips and half of them are unable to be picked up. It s horrible and rude. They should come in afternoon when it is less busy, but no during the peek is when they choose smh
Andre was incredibly helpful and knowledgeable. Without his help we would have made numerous trips to the consulate in Chicago. Instead we were in and out in an hour and had our visas available in two days. Friendly and professional. Worth every penny.
Laurie guided me through getting a 1-day passport flawlessly. Amazing service, immediate replies to emails, gentle correcting of mistakes. I unreservedly, highly recommend Swift.
I called Swift after reading great reviews and the woman on the phone was pleasant about coming in, making clear what I needed to complete beforehand. I completed everything, went in, and they explained that I still had to go to a passport facility, then come back to them, but more or less have the usps sign a sheet allowing them to handle my information, legally. In essence, they are an extra step (and charge) for the promise of being faster. I get it, its business. When I clarified that they admitted as much, but assured me that if I went through usps expedited I would likely NOT get my passport in time (end of May). That was April 24th.
April 25th I went to usps, and went through everything, then asked her about service/speed. She was aware of what Swift said about usps being slow, etc and very candid, including the ability to track progress through usps. I opted to 'risk it with USPS.'
It's May 6th, and I have my passport. I am sure Swift is good, especially if you believe the pitch and have nothing to compare to. I am thrilled with 11 days, and the ability to track it through the system. I also like prefer transparency over sales pitch.
Convenient printing and photo services. If you need something while you are at the China consulate these guys can probably get what you need. Conveniently located and friendly
When I had trouble getting a Chinese visa, this company helped me fill out the paperwork perfectly and three days later I was on my way to Shanghai! Excellent service.
This service was really good. Highly recommend it. They made the process of getting the PU visa to China fast and easy! It took less than a week and Laurie was so helpful. Visa and plane ticket in hand already!
Great company, amazing service! Under promised and over delivered! Got my kids' passports back in half the time expected. Thanks so much!!!
I highly recommend utilizing the talents of Swift Passport Services whenever possible. They provide the best customer service by patiently and willingly answering any question you might have. They are extremely knowledgeable in regards to US passports, Visas for US and non-US Passports. I'm so thankful I have them to preview, adjust, and submit all of the requests that I give them for the global executives that I assist.
Thank you to Swift for making my work life so much less stressful.
AMAZING! They were professional and always available. We did the express visa and it was perfect. Highly recommend.
UPDATE: Upgraded review from 1 star to 3 stars. Laurie was friendly and easy to deal with in the end. Overall, the process took much longer than it should have and was far more complicated than it should have been. See below.
TLDR; AVOID AT ALL COSTS
The company wastes your precious time. The company asked me to send a photo of my passport and a headshot, and I complied. The company asked for a new "photo of my passport" and a new ""head shot" photograph. So I retook the images and sent them to the company.
1. I spoke with an idiot named Darryl on the telephone. Darryl can't explain to me why the new photos are not adequate. Darryl gets upset and hangs up on me because I am being hard on him.
2. Ask to speak with the manager Shannon. Shannon leaves 15 minutes before the office closes. Go figure.
3. I am amazed that this company has such high reviews as it is worse than dealing with the foreign governments themselves.
Writing this review on behalf of Michael P. Rhoades. Mr. Rhoades had a very pleasant experience with Swift Passport Services. Their service was phenomenal! They were always friendly, and efficient. Despite the pandemic Mr. Rhoades passport arrived promptly.
I sincerely wished I knew about this little company right down the hall from the PRC Visa center. There is a computer with the Chinese Visa (v2013) application already on-screen, they offer passport-style photo services, plus copying and printing for any documentation, for a fair price.
If I could remember the names of the two helpful ladies I dealt with, I would mention names. But the service was great, the employees were nice, and the ability to have my Passport shipped back to my house saved me money, compared to staying in some of the pricey, nearby hotels.
Coming from suburban Michigan was a sticker shock on some of the local stores and hotels, so the service fee to fetch, and then ship, my Passport for me really did save me money, lol.
I also greatly appreciate that Swift Passport Services does not mirror the hours of operation for the PRC consulate, which are genuinely irritating to deal with. Especially when your contacts in China are 12 hours apart, so contacting people in China after a Visa problem takes an actual entire day.
Thanks again! I really wish I knew about these guys there, I wouldn't have been panicking about the inane nuances the Consulate requires if I knew you were there to begin with!
I was asked to visit China with a customer unexpectedly and needed to update my VISA immediately. Thanks to Aurora at SWIFT my Visa was completed expeditiously.Service was professional and courteous with updated tracking.
This is the second time I have used SWIFT and will return.
Your the best !
swiftpassportservices.com
