Susan and her team should be the first call for anyone who wants to learn about their health insurance options. One of the things that amazes me about Susan is that I found out that she read the entire "Affordable Care Act" (ObamaCare).
I have used Susan's services a number of times. She helped my mom get health insurance (super important to me), she helped a number of friends find Medicare supplement policies, and I've even bought travel policies to cover travel outside of the US.
Another important note about her business is that she has a variety of long term care policies available and are well versed at explaining the benefits of such policies. I think that she has lived through so many other people's lives that she know what risks to insure and which risks not to insure. Susan and her team are always my first call when it comes to health insurance, Medicare, and Long Term Care.
Start collecting reviews today
Claim your business to immediately update business information, respond to reviews, and more!
I just left the office of Susan Polk, and I truly feel blessed to have been lead to her to help me with my making Medicare my insurance. The last few weeks have been very stressful with the switch, and now I'm track. I just have one more step I have to deal with and I'll be set! Thank you Susan and her team, upon walking I to the office I was greeted with a smile and offered something to drink. Then within minutes I was setting across from Susan and we getting things going. One major plus was as I sat across from Susan and she was filling out my info and there was a screen showing me what she was seeing and doing! I will be recommending Susan Polk Insurance Agency, Inc. to anyone in need of her professional services!
Susan is incredibly knowledgeable with the new healthcare guidelines and the hands-down choice in SLO county for Medicare. Save yourself the headache of trying to figure out new plans and policies- she will make sure you have the right coverage for your needs
Susan Polk Insurance was an amazing help. My retired parents needed help navigating the health insurance gauntlet. Susan and her staff were professional and incredibly helpful. I can't imagine trying to navigate all the nuances of health without Susan Polk insurance.
I want to thank Kathy for such great service. We were at a loss as to how to apply for insurance through Covered California for a family member. She was extremely helpful and knowledgeable and walked us through the entire application process. It was a huge relief to have our insurance needs taken care of so seamlessly and professionally. Highly recommend this office.
Stacy was awesome and made shopping for insurance quick and easy. I waited until the last minute to request an appointment before open enrollment ended- they got me in and got it handled! Thank you!
Stacy Church at this agency is incredibly professional and helpful. She took the time to assist a member of my family navigate the health insurance marketplace in California. I am very grateful, and highly recommend Stacy and Susan.
My Anthem Blue Cross plan is ending Dec. 31st and Susan Polk assisted me in signing up for Anthem Blue Shield. Unfortunately she failed to tell me that ABS was going to take my January payment the very next day! This was Nov. 16th. It was an oversight on her part but I did not have an extra nearly 800$. I called Blue Shield the next day to cancel the policy and they said it would take 7 to 14 business days. I still do not have my money, Dec 12th, and now they are saying it could take upwards of 45 days. How is it that they can take your money in one day yet not refund it as quickly? the CEO of Anthem Blue Cross makes 110 million dollars a year, I needed this money to live on. I am very weary of insurance companies as well as agents making a profit on the health of Americans. Twice I called Susan Polk to speak with her, the first time she got back to me the next day. Yesterday I called in the morning and asked for her to please call me. She hasn't returned my call. I will not be using the Polk Insurance Agency in the future.
Insurance is not fun, but I found out it can be easy. How? I called Susan Polk. She is amazing - really knowledgeable, interested and can spell it out in layman's terms. AND just as important to me, she is a good person. She cares and has a great laugh. Which is icing on the cake. Recommend her 100%
Susan and the people in her office have always been very professional, returned calls in a timely manner and shown me how prices compare with different insurance options. Each year Laurie has also helped me compare Medicare drug plans, as they can change annually. I ve been very happy with her Agency and have referred many people there and been thanked profusely.
A true professional firm, very good for medicare, health ins, disability, and life insurance. Susan has been in biz for 40+ years, and has a nice office staff. Who else do you know that read all 2,000+ pages of the ACA law?
Susan Polk does an outstanding job fine tuning your insurance needs. Especially for Medicare recipients looking for gap insurance. I highly recommend her services.
First of all, had there been more than 5 stars, Susan would have gotten a higher rating from me.
I was in Southern California ready to make a move to San Luis Obispo county. Susan had stellar ratings and reviews on Yelp so I contacted her. From the start, Susan was professional, VERY knowledgeable and informative. I knew right off that she was the one.
She answered myriad questions on the phone and via email prior to our move to SLO. Very generous with her time. I received a package in the mail from her shortly after our initial conversation. Impressive!
She is a Medicare specialist. That was easily identifiable in her first email to me! I was again impressed because I had spoken to other people that were merely ok. Susan made Medicare comprehensive for me. Medical insurance is convoluted enough....Medicare is more so. She set up my husband with the perfect plan for him. She knows her stuff inside, outside and upside down.
We moved to SLO, met Susan and Veronica; set up my husband with Medicare plus Rx. Easy breezy and since I'm Japanese, I feel I can add, Japanesey.
I needed to get a termination letter from our previous insurer, and then my husband's Medicare would be done and done with his new carrier, Mutual of Omaha. Little did I know that Kaiser was about to take me into a mired cluster of miscommunications, circumlocutions and non-action.
Laurie and Susan came to the rescue! They were in communication with Kaiser, kept Mutual of Omaha apprised of the situation and kept me informed and calm! It was a relief to know that Susan and Laurie understood the situation, they knew Kaiser's MO, they had an existing relationship with MOO and most importantly, they were there for us.
It all worked out perfectly but there was a day that I prayed for lots of thanks that I was led to Susan Polk because the quagmire was beginning to stink with Kaiser.
Had I not had Susan and Laurie, I know I wouldn't have gotten the perfect fit for my husband. Were I you, and was in need of assistance with insurance, you would be blessed in contacting Susan Polk. Susan and her team are the Cadillac of insurance specialists in my eyes.
I dread insurance stuff. It can be so overwhelming. I found Susan Polk from the Dave Ramsey website and I am so glad I did. When I met with her, she walked me through everything and explained it to where it made sense. She is very professional and so helpful. Thank you Susan!
susanpolk.com
