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Y
3 years ago

Well

A
3 years ago

Everything was great, i love istambul,

Everything was great, i love istambul,
Thank you Turgay , f you want a best holiday , you have to come Sura, and you have to meet with Turgay , kind and handsome man :) This country selection is great ,

b
3 years ago

.

M
3 years ago

In short for the benefit. The hotel is beautiful, ...

In short for the benefit. The hotel is beautiful, clean and very respectable staff. But if you are a visitor for the first time in Turkey, I do not advise you in all the area of the old town, you will find difficulties in transportation until you are ready to get to know public transport transports, then this will make your trip much more beautiful. The hotel is very beautiful, clean forests, comfortable and wonderful

S
3 years ago

Sura Hotel &Suits located in Sultanahmet district ...

Sura Hotel &Suits located in Sultanahmet district has a very easy communication. Staf s also kind, mr, Turgay, thank you. I think this point is very important for people who travel abroad. when i check in the hotel i was surprise of its special des gn ,especially the precious stones on every floor.

M
3 years ago

The best central location there is. There is not a...

The best central location there is. There is not always an entrance for vehicles. Very nice view from the rooftop restaurant.
Nice staff reasonable breakfast clean room very well designed hammam and nice massage.
Every day between 17:00 and 18:00, tea and coffee are served in the lobby.
Overall very nice.

K
3 years ago

The hotel is somewhat frightening. The horror hote...

The hotel is somewhat frightening. The horror hotel in the useful and brief. The bed is very uncomfortable, with some terrifying creatures from the other world. No visitors with weak hearts are allowed to visit it.

P
3 years ago

My husband and I stayed at the Sura for four night...

My husband and I stayed at the Sura for four nights. The hotel is very nice, the location is fantastic, in Sulthanamet, close to the main tourist attractions. The staff is made up of very kind and helpful boys, in particular Cigdem, the girl who takes care of the breakfast, who also worked hard to make us a good espresso. I also recommend the Sura for its good value for money

S
3 years ago

Fantastic location, amazing food places around won...

Fantastic location, amazing food places around wonderful atmospher. Warning: if your staying in this hotel make sure to checkin in new section of the hotel, service is batter there. Both old and new hotels are opposite to each other.

G
3 years ago

The hotel is a perfect place but a genius .. very ...

The hotel is a perfect place but a genius .. very close to all historical sights and traditional markets .. very clean .. let us get in early with breakfast and late checkout..the staff are very friendly especially the name and the Moroccan sister.
There was a mistake from the reception where they dropped us into a room less than agreed and after they discovered the mistake they offered to move us to a room of a higher level .. but we refused as we settled in our room .. and we arranged the transfer of the airport to the hotel car.

J
3 years ago

Great hotel

Great hotel
All wishes have been fulfilled
Great location

h
3 years ago

The hotel has an amazingly beautiful spell. We sta...

The hotel has an amazingly beautiful spell. We stayed 4 nights and hope to come again. Staff were very helpful and polite, especially Turgay , thank you very much. It makes you feel at home. Breakfast is on the terrace floor and they are interested in you, thanks to Doguhan.

A
3 years ago

The location is very close to the tram

The location is very close to the tram
Shoshin Fashions
The appearance of the room is not sweet
The bed is uncomfortable
Most of the rooms are separated by two single beds
If I return to Istanbul I will not book it

A
3 years ago

Good ubication. The room was nice and clean. the s...

Good ubication. The room was nice and clean. the staff was there, amazing. Everyone wants to help you, thanks to Turgay for his excellent service and help. We stayed only 2 days but I guess we will return. Have a good restaurant on the street of the hotel.

O
3 years ago

We stay in sura hotels, before hagia sophia , the ...

We stay in sura hotels, before hagia sophia , the last time in sura design, the room was amazing, and staff s want to help you everytime, the location is fabulous, and special thanks to Mr.Turgay ,

a
3 years ago

A charming hotel in Istanbul. We chose this hotel ...

A charming hotel in Istanbul. We chose this hotel to stay and we were pleased. A true 5 star hotel. The staff is very helpful and welcomes you with a constant smile. Especially the guest relations and the person responsible for them, respected Turgay. Breakfast is very tasty. A very good place.

H
3 years ago

They should call it Dark Design. I personlig didn'...

They should call it Dark Design. I personlig didn't like the hotel. It was a 5 stars but the carpet in the room wasn't clean. And the room was tiny.
The hotel location er central. But with the transports options in the town, you don't need a hotel on the centrum.

a
3 years ago

Absolutely fabulous small and charming hotel for 2...

Absolutely fabulous small and charming hotel for 2 nights.detailed. Great service and great staff. The reception and the guest service are very helpful. The breakfast is on the terrace and has a great view. Turgay ya ar, who cares about you all the time. Thanks for everything. Thanks for the cake.

C
3 years ago

Old Istanbul and unforgettable memories. We stayed...

Old Istanbul and unforgettable memories. We stayed here for 5 nights. It is certainly very well located and the architectural structure is very good. The staff were very helpful, Turgay was always helpful throughout the stay and we got the information. Also the breakfast was delightfully delicious.

E
3 years ago

We stayed at this hotel from 09/17/20 - 09/20/20. ...

We stayed at this hotel from 09/17/20 - 09/20/20. Mr. Doguhan (in the restaurant) always served us in a very friendly, polite and satisfactory manner. The hotel staff also welcomed us in a very friendly manner. The rooms were cleaned every day. The bed linen was changed every day as well as fresh towels every day. On the whole, everything went smoothly. We were extremely satisfied and would like to take this opportunity to thank all the STAFF for the pleasant stay and wish them all the best.

m
3 years ago

This hotel was very good for us, wonderful staff a...

This hotel was very good for us, wonderful staff and excellent food, they offered drinks when we arrived at the Tugay Yasar hotel, were very interested in ours, they gave us a map, and they showed us the pool, you should also see the Cathedral of Sofia from the pool.

f
3 years ago

Lovely hotel. Great staff s and nice location. We ...

Lovely hotel. Great staff s and nice location. We stayed this hotel two night and we love it . The room was so big and clean, and staff s want a help you everytime. Especialy Turgay. Him and front office team . Thank you Sura

D
3 years ago

Staff friendliness,helpfulness,high quality servic...

Staff friendliness,helpfulness,high quality service with a prominent importance and your hotel. There's the rooftop restaurant with the spectacular view. You can have great wine and tenderloin against the sunset. It was romantic and our honeymoon holiday was a lot of fun for us.Thank you very much to the reception team and Tuggay.

A
3 years ago

3 , 1 , s...

3 , 1 , sura sophia, desing sura . , , , Turgay Yashar,

M
3 years ago

We had a good vacation. Breakfast is good, room is...

We had a good vacation. Breakfast is good, room is good, staff is very nice. Hagia Sophia is just a 5-minute walk away. The hotel has an outdoor restaurant, and there are always people at the hotel who can help you. Turgay yasar is especially interested in us. Knowledge of the Russian language made us very happy.

l
3 years ago

First of all our trip to Istanbul was a city that ...

First of all our trip to Istanbul was a city that we always think and want to go to, it is what makes this trip good and I would like to thank all sura hotel family.Tugay yasar was very kind. The location was in a very good location, within walking distance of all the historic buildings and the transportation was very easy, the breakfast was delicious and great.

s
3 years ago

The good part is the location and it's clean. When...

The good part is the location and it's clean. When i arrived my room was not ready and i had to wait. The view of my room was not nice. The spa quality is very bad. The spa are not modern but neither a traditional. It's unisex, not a relaxation area. You must wear a short like a soccer player which is very uncomfortable and ugly. The spa area is dark and far away from a luxurious one. I will never go again in the same hotel.

M
3 years ago

Quality hotel with great service. Room very clean....

Quality hotel with great service. Room very clean. The breakfast as well as the restaurant of the hotel are very good.
Special mention for Ilham who was very welcoming, very professional and proactive!
She knew how to be available and anticipate our needs.
Same for Nihat who has been helpful from start to finish.
I highly recommend this hotel.

s
3 years ago

We spent two nights and it is fantastic. We arrive...

We spent two nights and it is fantastic. We arrived at this hotel last 2 months ago, with constant quality service and helpful staff. Quality and excellence do not change, it is always the same. Rooms and bathroom are very clean and grandi.Relazioni with Turgay guests are always friendly and competent. There are also waiters very interested in breakfast in the morning, especially doguhan. We recommend it to everyone. Thank you for everything.

t
3 years ago

Terrible customer service and terrible room with f...

Terrible customer service and terrible room with fungus and mold in the washroom! Not somewhere I would recommend to anyone! I wish I could give them a 0. :( we were so disappointed with them and the management. Definitely impacted our mood throughout the stay in a negative way.

K
3 years ago

Brilliant staff

Brilliant staff

Thanks to Ilham, Sokat, Castro, all the Uzbek staff and everyone for making our stay so memorable

Sura Design Hotels & Suites

Sura Design Hotels & Suites

4.3