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4 years ago

When I started planning this trip to Australia we ...

When I started planning this trip to Australia we knew we had only 2 weeks to spend. Guidepost Travel was the only group willing to plan the trip where we wanted to go in this time frame, but prior to arrival everything showed Sunlover Holidays on the paperwork. Just prior to our arrival, I learned it was my responsibility, not the person we discussed the tour with, to see that all events were confirmed 24 hours prior to the event taking place. Not having lived in Australia we did not realize that some of our events were on holidays. Luckily most of the locations were available by phone to confirm. However, when you could not reach them none of the telephone numbers, even emergency numbers for Sunlover were answered, and you had no person by phone to ask. Luckily one time when a service had not been paid the group agreed to provide the service and worry about payment later. We had a great trip with good guides except while in Sydney, which was the worst hotel of the trip.