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L
3 years ago

This company is the worst I ever worked for. They ...

This company is the worst I ever worked for. They say they care about their employees....well they don't care at all what a lie. HR...they don't have your back at all they do nothing for you here. Bad management. They slave drive you and keep adding work everyday and do a 2 person job. There is no teamworkat all and the mangers at York Plaza are not good people.They let me go with no reason at all and I busted my butt there. No communication at all. If you try to talk to the boss he don't want to hear nothing from you. I'm so happy to be away from this bad environment. I'm glad they let me go now. I have a better career and a boss that cares!!!!

A
3 years ago

I've been a tenant at Heritage Landing for a year ...

I've been a tenant at Heritage Landing for a year and a half. I was harassed by one the tenants, sent an email to the property manager, no response. The property manager asked me to call him to discuss breaking my lease, he ended up hanging up in my face. I called corporate, they encourage the behavior if their employee feels the conversation isnt going anywhere or in a positive manner.

Spend your money elsewhere. There are plenty apartments with the same amenities and cost, where you are respected and valued as a tenant. StuartCo. is legitimately disgusting.

Z
3 years ago

Lived at 2335 woodstone in St. Paul for 2 years st...

Lived at 2335 woodstone in St. Paul for 2 years staff was nice. Went through Multiple building managers, some better than others. We had a bike stolen out of the garage, they didn t care.

The biggest thing was that they fill out the certificate of rent paid (CRP) for the rent rebate from the state wrong. They don t include pet rent. I called the Minnesota department of Revenue to confirm they were doing it wrong. I sent Stuartco an email from an employee at the state stating stuartco was filling it out incorrectly, they didn t care. I asked them to talk to the state, they said no. They said this is how we do it . All these people missing out on a bigger refund at no extra cost to them.

Oh, and If you ever get the treat of dealing with Stacy at the corporate office, good luck! I think she forgets that she s a landlord. She just wants you out of her face as soon as possible.

T
3 years ago

It took weeks to get one of my deposits back becau...

It took weeks to get one of my deposits back because it was never received in the mail. When picking it up from the office eventually, I was told that if i received the original check it would not go through, as if I wanted to deposit both checks. I felt that was unnecessary. As previous reviews state, I would be careful when dealing with this management.

J
3 years ago

Instead of fixing problems this company changes th...

Instead of fixing problems this company changes their name and hides them. Look up Stuart Management Co. I was lied to as employee and resident. Told not to repair things in order to save money so the manager of my building could get a percentage bonus on cutting the budget. Grossly under qualified people in critical positions are used to work the corporate greed machine. Truly disgusted after leaving this place with the quality of the company.

B
3 years ago

Be very cautious as others have said. To even app...

Be very cautious as others have said. To even apply for a property managed by StuartCo, you have to pay the security deposit before they will take your application. Once approved, if you decide you do not want to sign a lease with them, they will keep the "Security Deposit." Security Deposits in the state of Minnesota are required to be refundable. This is extremely predatory and unethical business practice. I am glad it only cost me a security deposit to avoid the poor ethics already seen, without even signing a lease...

B
3 years ago

I've lived in a StuartCo property for over 4 years...

I've lived in a StuartCo property for over 4 years now. I've always been treated well, by all the employees in the office. Have not had any problems with anything, honestly. If I move anywhere else I would stick with this management company because I know what to expect. It's hard to see such negative things being said but remember these people are upset about things and will say almost anything out of anger. I have always had any repairs done right away, and have been treated with respect.

H
3 years ago

Park side' management are liars. They mention tha...

Park side' management are liars. They mention that I would be reimburse half of my rent payment for the month I was there. know they only reimbursing me 10 days there only giving me excuses of why there keeping the rest of my money.

M
4 years ago

I rented an apartment at 1305 Olive Lane N for the...

I rented an apartment at 1305 Olive Lane N for the last two years. Apartment living was new to me an older adult. The management at the location in Plymouth MN was so great. Truthfully I consideration them Friends as they took care of everything right away, cheerfully and with great respect for me. Maintenance was always done quickly, carefully and also cheerfully. My short time there was a good and thanks to all experience .
The property is known as Coachman trails.

P
4 years ago

I agree with the previous review. There are many ...

I agree with the previous review. There are many unethical practices here. I have lived at York Plaza for about 22 months and moving very soon. When I rented the leasing agent misled me about several of the amenities. She also stated the heating was paid. However, it is not paid and my electricity bill is several hundred dollars more each year than expected. Some of my neighbors were told this is a non-smoking building when it is not. The management will also place charges on your account without your knowledge. If you question them, expect to be bullied. There are several deficiencies in my apartment - I spoke with the leasing agent about them and also sent an email. Management states they knew nothing about these issues. Honesty and integrity are not practiced here. They charged me for moving in a day early and gave me a parking spot already occupied by someone else. There were young children running in halls and disturbing others, it took management 3 months to address the issue. I live in the "dog" building; there are dogs urinating in the elevator and owners do not clean-up. There are streaks of dog urine running down the hall. It takes management a long time to address these issues, if they are addressed at all. If you decide to rent here, make sure you read the lease very, very carefully. It is several pages of fine print. Better yet, ask for a copy of the lease before you sign anything and go through it very carefully. Also, meet the manager and assistant manager before signing anything. York Plaza is way over-priced. This company, although in the business of renting apartments, looks-down on renters. Be very careful before doing business with this place.

P
4 years ago

After living at one of StuartCo's property Lamplig...

After living at one of StuartCo's property Lamplighter Village I stayed there for nearly 7 years. Always put in a maintenance request when needed even with minor issues. Some times the property manager doesn't want to fix the issues and they tell me because I have kids. On the last days of moving out they do a pre inspection and another inspectionof the unit on day of move out. They did that and I turned my keys in. Weeks later I get a letter in the mail to my new forwarding address saying They took my Security deposit and used it to pay for these mysterious damages and that my deposit wasn't enough to pay for everything there for I owe money to them. So they took my security deposit and telling me to pay up or else they are gonna Report it to the Credit Bureaus and collection activity will begin if I don't pay within 10 business days. I called and left a voicemail to the StuartCo director I haven't heard back. What a horrible place/ company/ and people. I was a Great and Awesome Tenant too. StuartCo is not helpful and took my money.