Stoke by Nayland Hotel, Golf and Spa Review

Having been here many times before I feel it is beginning to lack that special something that it always had. The food is not quite as it used to be and the service is very slow. The restaurant wasn't very busy so maybe they feel they don't need the staff although the staff that were on duty were very pleasant. I will return but maybe it might be the last time...

Country hotel and golf course located in the beautiful Stour valley. Plenty of parking.

Great for parties. Plenty of rooms for multiple functions on same night and tasty food available.

Excellent spa day and mud treatment. Staff brought drinks out for us to the loungers and afternoon tea was lovely. Friendly staff too. Thanks for a great day!

Stayed for a wedding, very nice place. Food is good, if a little on the expensive side.

Some very helpful staff members at the desk. Room was a bit 'tired'. Very busy with weddings which can be noisy. Restaurant was pricey and we didn't find it particularly friendly. Breakfast items kept running out so be prepared to spend waiting time. Tasty food overall.

Was here for my cousin's wedding. Lovely location. I didn't stay here. Ample parking, friendly staff and stunning grounds with a stream / river at the bottom.
They can cater for gluten-free

We recently attended for a family wedding ( 25 the November ). This is a large, busy hotel with a fantastic atmosphere. Along with our function there were other events going on and the service was top notch.
we ate in the restaurant on Friday evening and the food is quite simply perfection! the staff are a happy team who genuinely seem to love their jobs and customers. They are all professional, courteous and fun. We ate breakfast on the Saturday morning of the wedding and some of the staff were back again! The breakfast was exceptional and plentiful and top quality. Our wedding meal and buffet ran like clockwork and the food again was out of this world. Our rooms were huge and very clean and lovely comfortable beds. I really cannot praise this hotel enough and we will be back for a relaxing weekend in 2018. Well done everyone!
Mrs Starkey

Hotels in anything ... at a golf course in the middle of nature. The rooms are nice clean and spacious. The restaurant with little choice and service is a bit slow, at least it was for me that I stopped for work. At breakfast there is a bit of everything but before about 7:40 they never finished preparing. A good choice in a place where there is little around.

Modern comfortable golf and Spa hotel near the Suffolk Essex border, great for a short break.

A golf course that's worth the green fee....almost unheard of. Both courses in great condition. The well maintained buggies were a must have....as is a few extra balls

Wonderful relaxing stay in superb facilities. Spa was lovely and beds comfy. Paradise for 2 days. Breakfast was ok but quite expensive .

Loved it during summer. Even better at Xmas as whole family went and all enjoyed it.

Clean rooms. Polite staff. Great food. Nice hotel grounds.

Great service. Had a great time and a lovely round of golf.

On my first visit to England I visited this beautiful golf course. Made such lovely friendly people at this golf course and nearby countryside. The food was excellent in the nearby restaurants. Golf course was always well-maintained. Would love to go back

It's very nice .. the room I got has two double beds .. shower tv ,, but no fridge which would be handy lovely settings with 18 hole golf course

Excellent golf courses. First class venue. I love that both 18th hole par 3s finish up in front of a modern, glazed club house and function rooms. Friendly staff. You get what you pay for. Quality.

Poor Table Staff
New Year's Eve, lost several drinks to staff member who cleared table of glasses with drinks. When challenged, told us we'd have to buy more. Not professional attitude or behaviour. Good food and friendly reception.
Not sure we will come back.

Went to a wedding ceremony here and it was lovely!! Staff were very pleasant and helpful.

Absolutely superb, the meal, the service, everything first class!!

It was in a lovley location and the meal was so good and great value. I will definatly go again soon!

Wonderful staff, all areas clean and tidy, beautiful grounds and delicious coffee....love the wallpaper too :)

Good hotel with great staff. Doug was especially very helpful. SPA needed a little TLC but overall a good stay.

I've been twice for the spa day/afternoon tea. Very relaxing. Both times I've had the mud treatment and loved it. Afternoon tea was delicious and staff super friendly.

A lovely relaxing day at the spa, the food was delicious m!

Take away Mother s Day Sunday lunch was very disappointing. The nut roast didn t come with potatoes or gravy. The cauliflower cheese was bland and the cauliflower powdery. Yorkshire pudding dry and crispy. Everything was cold. Not much of a treat then. I ll never order from there again. Awful

Room was big and very well set out. Everywhere was clean and the venue was fantastic

Spa booking system has glitches and the attitude of some of the receptionists is less than idea. Some staff don t communicate well. The treatments were fine but don t raise any issues with the receptionist - they don t like it. The spa manager may call you to discuss - but don t waste your time. She doesn t really want to know.

The members seam to think check in at the vanue doesn't apply to them.
The course was great given the weather we are having. Food offer very good and reasonably priced for a golf hotel resort. Well worth a visit

The staff did everything they could and more to accommodate us at our Christmas party.

Went to a wedding reception here, very impressed, great views over the golf course

Went for our friend's wedding. As day guests it was lovely. Only knocked off a point for the lame introduction of the "Mr and Mrs..." moment. I feel like if they are including that in the package then they should have chosen the manager or someone with some gusto. Not a shy post teen male who had very little volume or impact.

All in all a lovely place. Beautiful views of the course. Well cooked food, well stocked bar. And the pregnant mum got her for free. Bonus!

A modern hotel set in the heart of beautiful Constable country. Facilities include a gym and spa, top class golf course and a good restaurant.

Me and my wife stayed for the night as a treat (mainly to get away from the kids) and had such a relaxed evening. We ate in the restaurant on Saturday night and was the best 3 course meal we have ever had. The staff were amazing and couldn't do enough for us. We will return but for the weekend next time. I have recommended SbN to many friends and family. Hopefully see you sooner rather than later.

A pleasant place to visit. Friendly,helpful and welcoming.

Great countryside, lovely rooms, good food, nice bar. Excellent place for a getaway break. Two good golf courses.

Seems that this particular business is not interested in answering the phone and being able to take any new bookings for the spa or restaurant. Shame really as you'd think someone would be able to answer the phone, instead it rings and rings and then you finally get cut off time after time. Fantastic Service!! Never mind, obviously you don't need the income.

Big hotel in beautiful setting. Very nice large rooms, comfy beds and quiet.
In the Lakes restaurant my food was extremely expensive for poor quantity on plate, and it was a noisy room! Bar bistro menu has better prices for reasonable portions but many tables have low seating so could be uncomfortable to eat. Elderly guests could struggle to get up and down. Breakfast is standard but unfortunately lacked a "Smoked Haddock & poached eggs" option which, for a hotel of this standard is very poor show!
Swimming pool very nice with easy access and good decor. Can't comment on golf facilities as am not a golfer but guests looked to be having a great time!
Pippins on-site shop very well stocked with quality items.
Overall, a good place to stay if getting a special deal.

Staff and hotel wonderful, breakfast very nice and a lot of choice

Service was great, very helpful waiter. Lack of real ale

Was only there for pqa registrations so did not see too much of the hotel but grounds are lovely, staff at the bar friendly and meeting rooms nice. Would be happy to try an overnight here.

Enjoyed a very good Christmas Day meal. Pleasant surroundings and good service

Hi
Stayed there for a long weekend and food was gr8
Special mention to meg in sports bar her smile and customer service is a credit to stoke by nayland well done her

A very enjoyable afternoon tea, brought by my daughter for her mother. Initially you may think there isn't much but surprising after the finger rolls, cakes and scones you do feel full!

Wonderful golf centre pleasant company. Superb food but drinks very expensive.

Excellent , food, room , spa , friendly staff . Had a brilliant time

I loved it but service in the dining room was very slow and package was not as advertised

We held our wedding reception at Stoke By Nayland and they made our day the best that it could be. They accommodated our every need (I am dairy intolerant and my wife is vegan!) The manner in which we were looked after from the day we entered the building to view with a mind of booking our wedding reception to leaving the morning after was superb. We honestly could not wish for a better day. The duty manager we had made the day go smoothly and worked well with our photographer. She made us feel comfortable and made us feel like we didn't need to worry about anything. I would strongly recommend the venue for weddings. It deserves more than the stars that it has...

Great hotel and the food in the main restaurant is exceptional. Golf courses a good challenge only let down by very slow greens, poorly maintained tees and a lot of stones in many of the bunkers.
But still a great golfing venue. Worth a 2 night visit. We we're there in late July and it wasn't busy.

We had a 3 day Ladies Golf trip last week and played the 12 holes that were open each day. The pool, sauna, hot tub and gym were also used, as well as the odd treatment. We dined wonderfully and were welcomed and looked after very well. Most impressed with the quality of the rooms and the food. Great fun.

Our second visit! Lovely chilled hotel, in the middle of the Suffolk countryside, the food in The Lakes Restaurant is amazing and will wow most! Staff are all very friendly. Will definitely return again!

Great courses and hotel facilities for our 3 days society golf trip. Special thank you to Robert who went the extra mile to make our stay at the hotel even more enjoyable.

I attended for a work training event and subsequent social gathering. The staff were friendly and polite at all points, joined in with the jokes and were on top form all day and evening. The venue was lovely and the food was amazing. Highly recommend.

Fantastic place. They have a golf clubland spa. Exceptionally friendly staff. We went for a ball excellent food and a good group playing . Worth a visit or three..

Entered the restaurant at 7.30 and did not receive starters for another 45 mins , the mains followed an hour later and when food came it was clearly sitting under a heat lamp for
Some time well over two hours and we had a baby with us . Not even an apology

Gainsborough course was in very good condition considering the wet winter weather have had .

Stayed at the lodges recently, before travelling I rang to check all was in place for our visit. We booked a Spa because we could use the pool with our children (ages 8&9). During the call I asked about any pool restrictions and I was More

Nice hotel (golf and spa complex) two good but challenging 18 holes. Very up and down courses. Spa facilities were good. All the staff have been very friendly. Would definitely recommend a visit.

Stayed for an overnight golf break and the whole experience was superb. Great golf courses and facilities, the rooms were spacious and comfortable and the food was excellent. Friendly staff and use of the pool and steam room too added to a lovely stay

Lovely course friendly and helpful staff. Yummy breakfast

Stopped for a coffee with a friend while his little boy attended swimming lessons, really nice facilities and services.

Love this place relaxed spa good size pool. Nice food. Big sauna.

Played the Gainsborough Course, great course, excellent venue, definitely worth the drive from London and will definitely be returning to play it again.

Very friendly and nice customer service from front desk, food not bad... Wish I golfed!

Amazing spa treatments. Gym is limited but the spa facilities are the best

Stayed in the lodges. Great facilities and very relaxing. I would highly recommend