Rona Hopkinson

Review of Stoke by Nayland Hotel, Golf a...

Spa booking system has glitches and the attitude ...

Spa booking system has glitches and the attitude of some of the receptionists is less than idea. Some staff don t communicate well. The treatments were fine but don t raise any issues with the receptionist - they don t like it. The spa manager may call you to discuss - but don t waste your time. She doesn t really want to know.