Steam Reviews

Everything went great and loved that they fit me into a packed schedule right before Thanksgiving and still did a thorough job!

We couldn't be happier with this service! Mike is courteous, attentive, and always gives helpful advice. We are also amazed at how he can transform our dirty carpet!

Mikao was amazing! He showed up on time, was very friendly and did an amazing job cleaning the carpet in our home.

Excellent job, on time, good vibes all around and the carpets look the best in years...use Simple Steam if you want good results on your carpets

Amazing quality and professionalism!! Highly impressed with the result. Mikao was
our technician and he did an excellent job.

Had a great experience with them cleaning the carpets in my apartment. Was able to get everything scheduled quick and during the time I needed it done. They showed up exactly when they said and the price was exactly what I was quoted on the phone. Great service and was also the lowest price I could find.

All around great service at a great price, will recommend to everyone in the area!

Timely, friendly, courteous. Great job! Will use again!

I would definitely recommend and use again! Very courteous on time and they did an amazing job!

Very proficient tech, pleasant and on-time. I was surprised at the short time it took and inspected carefully. The job was done very well.

Simple Steam did a great job cleaning the carpets in our home. The service was fast, worked around our animals and the cleaner was very nice. I will use them again and would highly recommend.

The service was great, carpets look like new again!! Mikao was very friendly and respectful, and did an excellent job!! I would definately use their service again.

I am a property manager and have had a hard time finding a reliable carpet cleaner. Mikao Kirkman is AMAZING! Extremely responsive, does excellent work, communicative and professional. I do not use any other carpet cleaning service! He is my guy for my 70+ units.

Simple Steam carpet cleaning has always done an excellent job cleaning our carpets. We have used their services twice now and they are always able to get them looking revived and smelling great! We have 3 dogs, so accidents are always inevidible. Mikao works fast and effienctly, but also making sure to respect the envionemt around him- we customers appreciate that so much. The customer service is always accommodating and extremely flexible. We have already recommended them to many family and friends and those who have used their services agree! I couldn t be happier with the results.

They did an amazing job. All the stains and grime was magically lifted. My 8 year old carpet looks new. My area rugs are spotless. Mikao was so polite, professional and he listened to my concerns. I would highly recommend this company.

We loved Simple Steam! We were able to get a next-day appointment and they did a fantastic job. Super happy!

I was really impressed with everything from beginning to end, and I have high standards for customer services. Booking the appointment was super easy and fast and they had good availability. They gave me text reminders regularly (but not annoying), showed up on time, and did a fantastic job. The tech that showed up was respectful and wore a mask and booties. He did a fantastic job of getting those black stains out that run close to the trim. I would use them again in a second and already recommended to my neighbor.

Mike was wonderful. He was friendly and efficient. The carpets look wonderful when he was done. And they were older carpet. We just moved into this new location and the previous owner had two dogs which he kept in that office or second bedroom. Mike did everything he could to improve that situation. The carpet looks good and I'm very thankful for his effort.

Best ever! Great job. On time. Fast drying. Good price. What more could you ask for?

SIMPLE STEAM did an excellent job! Worked mostly with Mikao who did a great job of communicating. We will definitely be using Simple Steam in the future. :)

Carpets looked and smelled great. I called due to pet urine smells. Very professional. Highly recommend!

Mikao does an excellent job. I highly recommend him.

Great experience! From the start with communication, pricing, time of arrival and of course the carpet cleaning! Clean and fresh smelling! Thank you. I would highly recommend them!!

My carpets are nice and clean. Michael took his time and did a great job. I would have given 5 stars except he showed up an hour late, I did receive a call explaining traffic caused the lateness. I can accept 10 or 15 minutes late for traffic. But all ended well with clean carpets.

I was perfectly satisfied with the overall process including the actual cleaning and the professionalism of the person who showed up to do the work. However, my concern that warranted 3 stars was due to lack of clarity in the pricing. I called for quote explaining I lived in 2 bedroom apt and gave estimated square footage. There were no follow up questions from their end, and they gave me price of $150 which I was ok with considering other places I tried (I had previous apt much bigger than this done in other state for $50). When the person showed up to do the work he told me it would be $225 and that the reason was the quote was literally for 2 bedrooms assuming the other rooms were non-carpeted. All of my rooms are carpet except for small kitchen and bathroom, but person providing initial quote on phone did not ask about other rooms, and I surely did not think of clarifying at the time of the call. I had no choice but to take the job because I had to be out this same day and no way of getting other quotes in time. The person doing work did discount $25 after I explained things, but the damage was done. I tried to take responsibility for not clarifying initially, but I think they could have done a better job of assuming my ignorance of how they price and simply asked how many rooms total are carpeted. If I was told it would be $225 I would have gotten other quotes. I don t want to assume this was done intentionally as I try to give others benefit of doubt, but at a minimum the initial quoting process could have been better. Lesson...if you call for carpet cleaning quote explain exactly how many rooms are carpeted along with square footage so they don t up the price upon arrival.

UPDATE...after I sent email explaining my issue with the pricing exercise, they actually went back and reviewed the tape of my conversation and admitted to being at fault in not making it clear enough (who knew they actually do use call recordings for training purposes). They gave me another $25 off and offered a discount on any future cleaning. You can't get better than the response they have provided. Mistakes happen and people deserve to know when they make up for the mistake as well as they have. Well don Simple Steam FIVE STARS!

Mikao was great! He did a great job. Wouldn t hesitate to recommend!

Quick and efficient. Mikao was respectful of my home and my pets. He was able to work around barriers and put up a screen to the front door to keep my pups In. The carpets look new again! I would absolutely use Simple Steam again.

I had a very good experience with Mikao and Simple Steam! Mikao was communicative, on time and very professional while here. The carpets looked outstanding when he was done; and the price was very reasonable. Very good value for the money and I ll certain use them again. Highly recommended!!!

Mikao was very professional and did a great job! Carpets look like new. Thank you so much!

Mikao sets the standard for quality carpet cleaning. I would use his service again and again.

I called Simple Steam to have my office carpets cleaned and I had a time deadline. I was able to book an appointment right away. Mikao arrived promptly,. He was friendly and gave me a very reasonable estimate. I had many areas that were heavily soiled and on very light colored carpet. I didn't think the dark black spots would come out but Mikao assured me they would. Sure enough, when he was finished all the carpets looked like new and there were no spots whatsoever! Mikao had asked if I wanted one of the offices cleaned and I had told him no. Once he gathered his equipment and left I decided an hour later I really did want that room cleaned. I called him and he said he was booked for the rest of the day but happily agreed to come back at the end of the day to clean the small room. Mikao came back at the end of the day when he said he would and cleaned my extra room for no charge! I was very pleased with his overall performance and professionalism. I highly recommend Mikao and Simple Steam.

By far the best job of carpet cleaning that we have had.

Simple Steam was a great choice for us. They were able to do the cleaning for us within a few days of our call, we very much enjoyed the two guys who came over, and they did a fine job with our rugs. We'll be sure to contact them again. All good.

Mikao cleaned our carpets and they looked fabulous when he finished. He was very professional, wore a mask all the time, arrived on time and overall gave us a 5 star job. Would definitely use Simple Steam again and would ask for Mikao.

Mikao gave a quote that was reasonable and that he stuck to. He was on time and did an excellent job. Was very professional. Protected the corners of our house with plastic barriers so that the house wouldn't damage the corners. He has a truck mounted steam cleaner that made the carpets feel new. There were a few stains that I didn't think would come out, but he was able to work his magic on them. Most carpet cleaners will not move any furniture, but Mikao went the extra mile and moved a few items for me. Will use him again for sure!

We worked with Mikao, who was very professional, punctual, and communicative. He did a walk through of the areas we were looking to have cleaned, made sure he knew about the make up of our area rugs so that he could clean them properly without damaging them, and any areas that we wanted to focus on (stains, etc.). He was up front about pricing throughout the entire process, and made some recommendations, as well, which we very much appreciated. The quality of the cleanings was excellent, and we appreciated the value of the pricing. Will absolutely use again, and would highly recommend!

Made my stained carpet look like brand new. Excellent work. Thank you

They did an amazing job getting our carpets looking white again. Will definitely use them again!

Used them for a move-out clean, everything went great!

Simple Steam did a great job cleaning the carpets in my new home! They were flexible and timely. I couldn't recommend them enough!

Did a great job. Got out most of the stains, even some rust spots. Very thorough. Also, liked that the carpet was completely dry in less than 24 hours.

mikao is very polite and professional. I was impressed with his work, he worked very diligently but still at a quick pace. Mikao had our 2 bedroom apartment done in no time at all. I will definitely us Mikao again in the future.

I couldn t be more impressed with Simple Steam and their technician Mikao! Mikao was quiet, professional, helpful and very careful, he wore booties, put up corner guards and used runners to protect the floor. He spent hours making sure my carpets were pristine! I ve used a different cleaning company every clean because I ve never found one who cared and did an exceptional job. I ve never had a better experience having my carpets cleaned and with the person who cleaned them. I ve found the best carpet cleaning company in the Seattle/Eastside metroplex and will use Simple Clean every time! I can t recommend Mikao and Simple Steam enough!

10/10 stars! Great price, great customer service, Mikao who came out was super nice and did a great job. Will definitely use again.

First time using the service. My request was respond quickly and the notifications before the schedule time were helpful. Mikao arrived on time and did a nice job!

I was able to schedule for the next day in a crunch situation and the technician was on time and set up meticulously (tarping the door, protecting all the corners). The pricing was extremely transparent, with no upsell or hidden costs like other companies, and they agitated in the Scotch Guard, which I really appreciated. I intend to use Simple Steam every time from now on, after never being that impressed with any company that's come out. I have small children and a dog and the carpets were honestly a mess and they look brand new now. He even cleaned both on top of the rug we have under the dining room table, and underneath it.

Excellent service, great value for the money. Carpets looked brand new when they were done - and yes folks, I have off-white carpet AND pets! Great customer service, extremely conscientious (moved furniture for me). Definitely will be a repeat customer.

Mikao Kirkman was awesome. The entire experience was efficient, prompt and very easy to do business with Simple Steam.

Our ceramic tile floor was VERY dirty, but not anymore. It is super clean now. We will definitely use this service again!

Mikao was great! He took the time to give me a call ahead of time and listen through details/specific requests, including how to handle my rambunctious pup white I wasn't there. The process was smooth and there was absolutely zero smell and no dampness after the work had been done, so I was able to enjoy my freshly cleaned couches and carpets right away. The payment process is also very simple and guided via text message, making it accessible and simple. Thank you!

They're always so nice, arrive on time, and always do a good job :)

Simple Steam came and cleaned my carpets. The office and hall and stairs were old carpet that I didn't have much hope for. They literally look brand new. I am shocked and amazed. Mikail worked quickly but thoroughly. I would highly recommend Simple Steam.

Mikao was great to work with. We had him come by to clean the hallways and common areas of our two-story home in July. Our kitchen and bathroom had recently been renovated and we wanted to ensure that the carpet was clean and safe for our little ones and four-legged friend. Mikao was prompt, professional and very courteous. A text was sent to notify us of his ETA. He completed the job faster than we anticipated. He used corner guards to protect our freshly painted walls. What impressed us most was how quickly the carpet dried. He used these special fans that expedited the whole drying process. We are glad that the cleaning revived our carpet and didn't leave a dry, crunchy residue on our feet. We are completely satisfied with the service and highly recommend Simple Steam.

I would definatly recommend Simple Steam. Mikao did a fantastic job! After 10 years of dogs and kids my carpets look like new.

Easy scheduling, plenty of availability, good price, good quality of job performed. Totally recommend!

Mikao did a great job in less time than I expected. We will definitely use SS again when we need another freshen up!!

Thanks Mikao!!!!!!!!!

Great service. Scheduling was easy and Mikao was efficient and professional. Definitely recommend Simple Steam!

Mikao did a great job. He was on time and took his time cleaning our carpet. Will definitely use him again in the future.