I have been extremely impressed with the level of care and attention provided by Aegis Living. The staff is wonderful and genuinely cares about the residents. The facilities are top-notch, and the activities and programs offered provide a well-rounded experience. I highly recommend Aegis Living for anyone in need of assisted living services. 👍
The level of care and attention to detail at Aegis Living is outstanding. The staff go above and beyond to ensure that residents feel safe, comfortable, and cared for. The facilities are always clean and well-maintained, and the activities and amenities offered are impressive. I highly recommend Aegis Living to anyone considering assisted living facilities.
Aegis Living is a fantastic company. They truly care about their residents and go above and beyond to ensure their well-being. The staff is friendly and attentive, and the facilities are clean and well-maintained. I would highly recommend Aegis Living to anyone in need of assisted living services.
Aegis Living provides exceptional care and support to their residents. The staff is incredibly compassionate and always willing to go the extra mile. The facilities are beautiful and offer a range of amenities that make it feel like home. I am grateful to have found Aegis Living for my loved one and highly recommend it to others looking for quality assisted living services. 😊
I can't express how grateful I am for Aegis Living. They have provided exceptional care to my mother, and I couldn't be happier with the level of professionalism and compassion they have shown. The staff always go above and beyond to ensure her comfort and well-being. Aegis Living truly understands the importance of creating a nurturing and supportive environment for their residents. 💖
I recently had the pleasure of visiting a senior living community and was impressed with the exceptional care and compassion provided to the residents. The team at Aegis Living does an incredible job of creating a warm and welcoming environment for their residents. I was particularly impressed with how engaged and happy the residents seemed. Aegis Living is definitely a top choice for senior living.
I recently visited a senior living community that impressed me with its dedication to providing personalized care and creating a warm, inviting atmosphere for residents. The team at this community is outstanding, and they truly go above and beyond to meet the unique needs of each individual. I highly recommend this community to anyone looking for top-notch senior living options.
Aegis Living has exceeded my expectations in terms of the care and support they provide. The staff is always friendly and attentive, and they truly prioritize the well-being of their residents. The facilities are clean and well-maintained, and the amenities offered are impressive. I would highly recommend Aegis Living to anyone in need of assisted living services. 😊
My experience was mixed. The facility was beautiful. The staff members were nice. My father was suffering from dementia and the process of bringing him into the facility was well organized and for a short time it was going fairly well. Then early one morning I received a call from I believe the Nurse (or at least at her behest) telling me my father had to be sent to Overlake hospital to go to their Geriatric Care center because he had been out of control. I went to the hospital. There was no Geriatric Care center, so he was placed in the emergency room. The state changed its rules that morning and then so did all facilities regarding admittance. Because of the new law he was stranded at the hospital and moved onto the oncology floor where the staff was not trained to work with dementia patients. Because of the method of his admittance the State took control because it was considered involuntary admittance even though I had PoA and had accepted the Aegis recommendation. To be fair the people from the state did all they could to help and allowed us to move forward independent of the State, though we did get attorneys involved on his behalf. Hospice became involved to help us work with Aegis. They were stunned and disappointed by Aegis actions. They told Aegis they wanted him back in the Aegis facility. Hospice would provide equipment and nurses to monitor the Aegis staff to ensure they were in compliance. We subsequently learned from the staff the problem that caused the nurse to call was my father throwing a turkey sandwich. The nurse that made the call had previously had her license revoked by the State of California for criminal acts. This process took more than 3 weeks. My dad never made it back, the stress and drain of this situation exacerbated the TIA's the day he was supposed to return he went instead to Evergreen hospice where he passed away the next day.
I am reviewing here to the general Aegis Living site because my interaction went beyond my actual experience at the Issaquah location in that I communicated via email to the top management at Aegis Living as well and so I feel it's fair to warn anyone considering Aegis at least know what happened to me. I had my mom at the Issaquah location for 3 years. Honestly there were things I liked about it- and things I didn't -but once someone who is approaching 90 years old is in place, you don't want to move them. And there is the problem. One of the challenges of being at Aegis is their fee basis. They have a system of care points and rates and rent points and rates with monthly invoicing that makes it somewhat difficult to really see what you are being charged and why. While in the beginning our monthly charges were quite stable, all of a sudden they quite unexpectedly and without an actual change in my mom's care needs these guys decided to just decided to up and double our monthly cost. At first, we were told there had been an accounting error and it was that we should have paid more the whole time! Further dialogue however produced a different story- basically we were told- he- it's like this- each room/bed here has to make so much money and if your mom isn't progressing along in her care needs to generate the fee increases we need, so sorry- the company has targets to hit and we will raise your fee as needed to get there- regardless of your mom's condition. I get it, and sure every business has to survive, the problem is it could well be at your expense. Now, this is only one facility and one mans experience but if you read your agreement and it's anything like mine was, you have no recourse no matter what anyone verbally tells you. So beware if you move here that this too could happen to you.
My visit to the new Aegis Living location was incredible! The people there are so genuine and kind. The home office shows through out the building, the love and soul of the founder and those who work in the building. It is truly amazing. Now I understand even more why the award winning company is the leader within assisted living and memory care.
aegisliving.com