StackCommerce Reviews

Great selection of products and helpful support if things go wrong.

Are you kidding me, you dont have any phone support?

DO NOT SHOP HERE!

I wish I had read the reviews before making a purchase!

It seems ridiculous that you should need a computer for a mobile app. It s even worse that something I can t use has also been marked claimed when I can t use it, so I can t even get a useless store credit.

Very disappointed that facebook would accept ads from this company.

I got problem on my laptop hard disk spoiled.All I buy from
Stack Commerce site was gone.
After reported back to Stack Commerce , They helped me to bring back all software to my computer.
That Amazing customer service.
I fully recommend for this Stack Commerce site.
Aung

They made bogus charges on my credit card for $1 and $00.00. Then they sent through my order Charge. Because they made bogus charges my credit card company threw my card into FRAUD alert and block all my Credit card shopping on Black Friday not to be confused with Cyber Monday. I now am in a long fight to ReShop all over again. This is hours and hours of shopping. The carts were emptied when I hit check out. now some sites are not honoring the Black Friday Deals because they are over and their system was setting up for Cyber Monday. I saved $800 on one order alone. I wait to do this shopping for the deals. NOW StackCommerce will not Contact me back. I can't even express what a Cluster this is. Money, TIME & Christmas presents DOWN THE DRAIN !!

I got a smart watch that I didn't like, returned it pre-paid, and got a full refund. My refund service from Darna, my support hero was excellent. I would give them 5 stars if I'd liked the product in the first place. I would not hesitate to do business with them again based upon my customer service experience.

The Stacksocial company, in my eyes, is amazing. I'm thoroughly awed by their level of professional, helpful support. They were the only ones providing a specific pair of earbuds I wanted, at a great price, arriving quickly. After communication with a tech helper about my item being defective, and when troubleshooting didn't work, they replaced my not working pair immediately and expediently. I cannot say enough nice things about them, they are simply great.

Terrible so far. Charged immediately for 'free course' Offered five 1hr 'free' online courses - entered payment info and redemption code - immediately charged - sent email five times in last two days asking for credit and response - no option for immediate response -just an autogenerated email thanking me and saying someone would contact me in '2 business days.. 1 hr course was okay but many references to jsbin website were outdated and didn't match my screen even though I used all the recommendations - chrome, etc. Onlilne form is only method I can find to contact them; searched google, they use so many different names, some requiring separate id's and passwords. very strange. Names Stackcommerce, GDGT, etc. Funny how the charge was done immediately even though I entered a free redemption code, BUT I have to wait two business days. ie. THURS FRI sat sun MON. It's Saturday now so I hope I hear something by Monday.

THIS IS A SCAM. I am contacting my credit card, DA, and BBB regarding their business practices.

Excellent, fast service. I suffered a hard disk failure and lost some installation files. They responded very quickly, with details of how to download the file and reminding me of my license key, which I had also lost.
A pleasure to deal with.

Quick response to an initial problem. Great service

DO NOT waste your money and time , very very bad customer service, I ve waited for over a month to get my order and still not getting yet , the expected delivery time was 12/7-12-7 but not getting anything yet , I emailed customer service but no response, this place is scam , do not waste your money , this is a big lesson for me to read a review about any company before I place my order . I wish there is zero star to rate those scammers .

I ve been looking to buy this drone and it was always just a bit too expensive. One day my friend sent me a link to the drone I wanted on this stack site place and it was $100 below the regular price. I bought it immediately and got it within 4 days. Fast forward two months later and in one of their emails, I saw this electric bike that was $1200 OFF. I bought that and I have to say - it is AWESOME!!! I ve probably recommended this site to ten of my friends and have now bought over 7 products from Stack.

I wish they had a mobile app, but whatevs. The emails are fun to go through and I m just stoked on all the money I saved.

The pure cycle Volta bike is by far the best bike I ve ever had. Thanks stack

I have ordered multiple items through Stack commerce during my WFH quarantine and have received every item except for one (only one) that is currently late. For this late item, I received prompt customer support and it was adequately addressed. I will continue to be a customer quite happily.

Great company If you have a problem with anything just ring or send a mail to customer support and they will fix it for you. Wonderfull deals so i am a happy customer....

Excellent customer support and i was amazed to see how they treat and understand customers

Amazing offer for the Fluency bundle of MosaLingua, best language learning app and web application on the market. There have been issues with the redeem code, which have luckily been resolved by stacksocial and mosalingua together.

I got air bud wireless earbuds and they don't even take a charge. I have emailed them several times with no response. The earbuds were over $25 shipped and shouldn't be total junk. I am resorting to refusing the charges since their customer service is non existent. Buyers beware.

Had issues with the license code but was able to get a quick reply from the support with working license code

Not a good experience, you can't speak with a human. The 415 number is for San Francisco, the office is in Venice, Ca. The 415 number doesn't work. Josh Payne, get your act together...I wanted to give you a zero rating, but you can't post without at least a 1 star....

This site has falsely advertised
Air Bud Wireless Bluetooth Earbuds! They absolutely do not hold a charge for 4 to 5 hours as this website advertises. I have repeatedly put them to the test in the past week since I received them and I have gotten precisely 1 hour and 20 minutes each time.
ALSO, one of them cuts out constantly unless I have my phone about 18 inches from it at all times...defeats the whole purpose!!!
AND they don't work independently (i.e., charge one while using the other) These things are basically garbage. My blue tooth that I have used for years holds a charge much longer and is more dependable than these !!

Prices are good, fast shipping. Had defective product, took care of it immediately and a new one is on the way! Jean gave great customer service!

I like most of the teachers a lot. Well worth the money! I created some great stuff with after effects and for most of the programs you have lifetime membership to reference your teachers. Thumbs up pic below started in illustrator

Horrible customer service. Did not read or address concerns sent to their support email. Continuously rude and condescending. Asked for refund because they were obviously not delivering promised goods/services. FRAUDULENT sale... never using their product offerings again!!

Bought a slim wallet at the Digg Store October 30th. It is now December 7th and still no wallet. Several emails back and forth and the service rep telling me the shipping information would be updated in 24 hours. That was a week ago. When you put in the USPS tracking number it simply says the label has been created, nothing else.

THIS IS FRAUD. DO NOT DO BUSINESS WITH THIS COMPANY.

IF you want to purchase something, buy it directly from the vendor, not these scam artists.

No stars. but they made me choose one before I could post. They took my money and never sent the items and offer only excuses.
UPDATE -- The items finally arrived more than a month after they said they were bring shipped. They talked about "fulfillment issues" which I guess means they sold things they did not have.

I ordered an item that I thought would be great to take to Europe. At time of the order I did know it would take 10-13 days to arrive but did not know it was shipping from China. I would not have ordered. The item arrived after I left for Europe, so is of little value to me. I want to return but they offer 30 day return from the date it shipped. The item arrived at least 14 days after shipping. Information is not clear at ordering nor is their return policy posted at time of ordering. Buyer beware....you not be happy with what you get.

I had a good experience. There was an issue and I received great communication from the company.

Refunded me on return but charged me $23.00 for return charge. No worth the risk of liking or not liking the product.

So far, I've enjoyed StackSocial's courses. They're easy to navigate and the content is great

Purchased an expensive item, arrived broken, and they refused to send a replacement. Now I m stuck with a useless hunk of plastic and my money is gone.
Customer service was non-existent. You re taking a huge risk doing business with these people - if you have an issue, you re out of luck, they ve already got your money. Avoid them at all costs.

To the rip-off merchants who conned me - do the right thing and exchange my product and I ll alter my review.

Zach Lawrence was my "Support Hero" His service was prompt and exemplary. He kept me informed every step of the way with a very fast and satisfactory resolution for my problem. It was a pleasure having this kind of customer support.

Took 1 month (no exaggeration) to deliver a $150 product. Refuses refund. Said I should have read the terms which stated all sales final. Sure you got me on the fine print. Bottom line is you don t sell high end products online as final sale. And if that s your sales tactic, state it more clearly, and find a new business model.

I ordered a product from them but decided to return it for personal reasons. They have an amazing customer service. Maggie and Eric handled my issue by emailing me each time to update me of the status of my return and refund and to let me know that they re working on it.

Great savings on products and softwares. Great customer service and support. Highly recommended.

Don't waste your money. One of their phone numbers is disconnected and another is just an answering machine. They took my money and I haven't gotten anything. No return emails. No email saying my item shipped. Nothing. No response at all. Their customer support doesn't exist. I called my bank and filed a fraud case.

I started two courses and I was disappointed with the audio quality (for example in the background you can hear children playing and running). I just think this is not professional whatever the value is in the course. You just can not take it seriously and expect that it would be good for you if the person who created the course did not take it seriously. I know that if I was the one charging people for my course I would take it 100% serious because people would expect from me professionalism and to give them some value and knowledge.

I always wanted to get a grasp of the Excel program from Office. StackCommerce provided the means through their advertising of this bundle. It was a godsend. Thank You!

Support was excellent. I had received the wrong product and after contacting support the problem was resolved. The timeline for the correction was three to four weeks due mainly to the logistics but it did happen. I was even able to keep the wrong product they had delivered.

I ordered airtaps from stacksocial and unfortunately the product that arrived in the mail did not work. However, I reached out on the support tab on their site for help and they GAVE ME A FULL REFUND! I was given an option by their support representative (for a replacement/refund) I took the refund. They were VERY helpful and my problem was resolved in a matter of days. I look forward to doing business with them in the future. The prices on their site are unbeatable.

Thank you guys!!! You really outdid yourselves.

**I uploaded my evidence of a refund under "PHOTOS"**

UPDATE!!!! I got a package in the mail and they sent me a brand new pair of headphones after my REFUND! It came 2 weeks after my original review. Thank you soooo much!!! They work, too

I purchased a Software License and within 1 day found that the Software was not applicable to me as I assumed. Not StackCommerce's fault. However, I was gutted to find out that they have a no-refund policy on Software Licenses and the best they could offer me was a StackCommerce Credit for the Amount of the Purchase of $350. Now I am stuck having to spend $350 on random stuff in the SC Inventory, hoping I can find something that would make me happy. What a waste of money for me. They should have the "ALL SALES ARE FINAL!!!" Warning Header posted on these Products, but I guess with that they would make less Sales.

I purchased an online class and have not been able to access it. I have emailed them for help which did not help at all. I also asked to get my money back and it was denied. I also called them and no luck.

I received only part of my order, from two vendors but a shared tracking number. One email to the support center solved it: I got a prompt response from Zach L saying my concern had been received, and within a couple of hours he had contacted the vendor, had the missing items shipped, and replied to me again with a new tracking #. Everything arrived as scheduled after that. Thanks Zach!

Customer Service was very good, after describing the problem, it was reviewed and I was totally satisfied with the results. helpful and prompt.

Sent wrong item. Never responded or attempted to correct the problem. This was through the BGR store. Stay away. Take this back. They just credited me back a full refund. They are just a large volume seller and you have to be patient. It takes time, but they do right.

Do not buy anything from them!
Cheaters!

Excellent and very easy to use/navigate. I look forward to finishing this one and trying out another of their courses.

This is pretty bad site. tried buying the item on it multiple times with no luck. they publish the item but always fails while checking out. Gives all random reasons like credit card decline etc. once they also asked me to provide the proof that i have the credit card by taking my picture holding the card. No other website had this issues ever. I by online all the time. I would stay away from this in future.

Currently waiting on response. Order was placed 9/1/2020 as of 9/22 nothing but crickets from Slack commerce!.

Resolved! Thanks Erick and the team at Slack

I ordered two of their products and I just opened my package (sealed) and both boxes are empty. Just sent them and email and I hope they give me either a refund or what I ordered.

Cant refund on this site even if you made a mistake on your order.

Great Customer Service and Great Products at a Great Price

They were very quick to respond and resolve my technical issues. 1st issue was with password reset not working, 2nd issue was with license code not working. They provided me with fast reliable service on both counts.

have bought several courses through here. mostly alright but buyers need to make sure that the courses are actually current information and not retreaded stuff based on outdated standards

Top rate customer service and support to go along with a fun and fantastic product!

These people are in the business of THEFT!!!
DO NOT ORDER FROM THEM!!!

I always use to get emails from this company and one day I tried them out. Lots a cool stuff and computer related on-line courses. Their customer service is great. Never had a problem.

I had four orders in the month of December 2019 totaling approximately $250.00. I found the quality of the items I purchased to be satisfying. I liked some items so much I ordered them again in a different color. I gave only four stars because the orders I made in January 2020 have been disappointing, but StackCommerce is working diligently to correct the problems. One dispute has already been settled in my favor. I do appreciate that. I am paying attention to the vendors that have better quality products. I will order from them again. Being under the 'umbrella' of StackCommerce is a benefit to these companies. I am more willing to purchase from them because of this good business practice. I will recommend my favorite items to my friends and family. In fact, some received them as gifts. Thank you, StackCommerce, for offering the many vendors and their products at such affordable prices.

I bought a Grammarly 1 year premium voucher from StackSocial(A StackCommerce spawn). Apparently you can't use the voucher if you're already a user with a Grammarly premium account. This isn't mentioned anywhere on the product listing(See Attached). I've spoken to 3 different customer support representatives and they either respond(while also closing the ticket) with irreverent well-wishing-nonsense telling me that what I bought is incompatible with my current Grammarly user status(which I already know since that's why I'm creating the ticket) or they talk about how since StackSocial is too focused on giving me a great deal they have to sacrifice providing reasonable customer service because they are too incompetent to tell whether or not a voucher has been redeemed.

Update:
After speaking with a fourth representative, I was able to pick up on a loophole in their spiel. If I received approval from Grammarly, they would issue the refund. I had already chatted with Grammarly before this and they were the ones who suggested I speak with StackSocial. I sent a screenshot of that conversation and a refund was issued somewhat promptly. This company's customer service was still garbarge.

There was an initial mixup in the delivery of the purchased item.

But that was no problem for the company. In a few exchanged emails the situation was rectified immediately, far in excess of my anticipation.

I would highly recommend purchases from this company because you know that you re on solid ground if you have any follow-up questions

I've bought several items from StackCommerce and have been happy for the most part. The last item I bought was exactly what I ordered and when I contacted support they immediately arranged to ship another one. What could be better than that!

1st. class Support.
Thank you Anne, for your superb help and support.

Somehow this company tried charging my debit card over $500, I never even heard about them, they made 8 attempts to use my card, 4 which failed, and 4 more which were authorized using my wifes card and even the 3 digit code on the back. I had to cancel the card and now I waiting and hoping that money doesn't come out because we never heard of or did business with this company. We have gone through so much stress over this, that's alot of money that would devastate our household. PLEASE BEWARE OF FRAUDULENT CHARGES, CHECK YOUR ACCOUNT OFTEN

I had an issue with the device I ordered and sent an email to customer service. They were quick to respond and replace my order. Thanks to great service.

The Fresh Buds Pro, I recently purchased is a Great Deal, as they sound Awesome, are very comfortable, and easy to use. But what was most important to me was the Excellence in Customer Service that I received from Stack Social. Keep up the Great work guys! Congratulations & Thank you very much!

A problem I had when signing up/logging in was resolved extremely quickly, so that's a major positive in terms of customer service for me so far. I haven't dived into my courses yet so I'll hold off on a five star rating until I can fairly appraise that side of things. The price point was very fair, though, so I'm inclined to think positively of the organisation overall.

I never could access the course that I ordered. Since day one of the order, inquiries to the site just led me on a wild goose chase. They make you sign up for accounts and surrender your data to Mashable, StackSkills, and other websites, and there is still no access to a course. I am still inquiring about access or a refund, but I am not getting any help. I will try a little longer before contacting a third party.

I bought several online courses for very fair prices there.
Only now for the first time I had problems with redeeming the bought course, but the customer support reacted fast and reliable via E-Mail.

I was very impressed that someone answered my email and helped with my transaction immediately...on a Sunday afternoon, no less! I would be happy to do future business with this company.

Ordered a product and never received it. Asked for a refund since I needed to go with another company and was told "we only offer store credit" Awful company and customer service.

Extremely shady business practices. Worst I've ever encountered for an online seller. You'd be very well advised to avoid this company at all costs. Don't say you weren't warned.

UPDATE: I've added back one star since they finally refunded a recent purchase (that I had been requesting for weeks). I believe it only happened as a result of leaving this review... which isn't ideal, but sometimes you have to shout to be heard. With the refund, I also received an email from StackCommerce asking to discuss the issue. I emailed a reply right away. I never heard back. For what it's worth, the transaction I'm referring to here was only one of the multiple horrendous experiences I've had with this company.

Great support and fast help. Also very interesting course Interior design. I m so happy that now I can do my course. I recommend it to all.

Great customer service, even in the middle of the Covid-19 crisis.

Perfect customer support.
They solved my issue in a few hours

I ordered $100 of store credit from StackSocial for $80. Evidently, you cannot use a coupon if you're pay with store credit. Here's where the 1 star comes in. Nowhere on the checkout page did it say that purchases of credits could not be refunded, but I couldn't find a way to request one. I was planning to use these credits along with a coupon code, but the site didn't tell me this wasn't possible when I was buying the credits, it didn't tell me until I actually tried to use the credits with the code.

This seems kind of shady to me, especially considering they were offering 20% off credits at the same time as a 25% off coupon code, honestly almost seems like the site is trying to bait people into a worse discount.

Store credit, especially credit that is paid for with cash, should be treated like cash, not like arcade tickets. Coupons should work, but the problem I have is that this wasn't stated to me until I had made the purchase, and there's no automatic refund option for unredeemed credits. It's very sketchy and honestly makes me a little weary of StackSocial in general for any future purchases I may make.

I have also submitted the below message to PayPal:

StackCommerce,
I purchased $100 of store credit for $80 with the intention to use my credits along with a coupon code I had to get a good deal on a piece of software StackSocial was selling at the time. After I had purchased the credits and went to buy the software, the system informed me that I couldn't use the coupon code with credits, and the coupon code was a bigger discount, so I used that. Now I'm stuck with $100 in store credit that I have no intention to use and that they refuse to refund. The credits are unused and no third party vendor is involved, so a refund should be simple. Furthermore, I feel I was bait-and-switched by StackSocial into purchasing credits that are worse values than coupon codes and not allowing coupons to be used with credits and not making it abundantly clear when purchasing credits that this is the case. The only place you can see that coupons don't work when paying with credits, as far as support told me and as far as I can find, is the FAQ, and there is no reasonable expectation for a customer to go through every question on an FAQ before making a purchase.

I had to open a dispute with PayPal to get my refund, at which point my "hero" Daisy emailed me saying SHE provided the refund. I then got another email from StackSocial, asking if I'd like to update my negative feedback now that the issue was "resolved."

So here I am, updating my negative review, and leaving it negative. I wish I could be more critical than I already was. This will be the last time I shop at StackSocial.

I was only going to send this review to StackSocial's internal feedback, but then I got one more email from StackSocial.

They had thanked me for leaving a review that apparently implied I "had a great experience shopping with [them]!" At first I thought the language was off and they were thanking me for leaving a review in general, but then I went back to the link they sent me where I could update my review, and it had changed to positive. Everything I wrote was there, but the rating was now positive instead of negative.

I tested the link, and it seems StackSocial added a command to the end of the URL that defaults the page to pre-select "I'm Satisfied" when you go the site, so even if all you do is add text to your negative review and hit save, it will change it to a positive review based on the link they sent you.

I can't share the entire link because I don't want to leak any personal information, but the command "&intention=16" at the end of a StackSocial review URL is what pre-selects the positive rating, take it away and the review loads up with whatever it ACTUALLY is.

I honestly can't believe how shady StackSocial has been every step of the way, it's honestly worrisome I ever shared my credit card or paypal information with them.

1 Star, and I know it's a cliche, but I'd give 0 if I could.

StackSocial Support Heroes - an amazing support experience! I sent my friend a gift but he never received it, despite the USPS tracking stating the package had already been delivered. I submitted an inquiry to the Stack Social Support Heroes. I was really surprised by their response... In less than 24 hors, they had already shipped out a replacement, no argument, no extra paperwork, no hassle. The next day I found out that my friend's neighbor had put the package off to the side under the roof of the front porch because it was raining and my friend hadn't seen it. He rejected the extra package when it came, but we were totally impressed by the customer service. What a great experience and example! Imagine the world if all companies did business this way! Thank you!

The right ear bud was not working at all and I contact them and there customer service quickly responded and sent a replacement

Bought $102. Chromebook at the New York Post Store. The Chromebook is too old for updates from Google-Chrome, so it is basically useless. No refunds, no returns. These folks are committing fraud on the public.

Spectacular Customer Service! I had a product was delivered by another vendor but sold by them. It was defective but sold as "all sales are final." I assumed my money was lost when they said, "We'll contact the vendor." But, I got a note from them a few days later saying the vendor was unresponsive and rather than waiting for them to make it right, they just refunded my money. More than I expected from them. Very pleased.

I will continue to purchase software bundles from these fine folks - I've only run into one issue (my fault, too) and they responded quickly to my email. Even better, they stayed on the issue until both parts were resolved!

I purchased a coupon, but Stackcommerce gave me a faulty coupon code (didn't work on the website). I sent a ticket, and received a (very slow) response with a new code. However, when I went to the website to redeem, there was no place to input the code, so I was charged for the full price of the product AND charged for the coupon. I have been trying to contact Stackcommerce for the past MONTH and have thus far only received two (very unhelpful) responses. I highly do not recommend this site to anyone. The customer service is extremely disappointing.

Through my own error I was unable to access the course. After notifying the support team they quickly put the steps in place so that I was able to access. Great job!

Good deal, and more importantly great service. My item was not what I expected so I filed a complaint, got immediate responses and updates and eventually a refund

The support is great, even in this period. It took much longer than normal but I had my problem fully resolved.