Spectacular Customer Service! I had a product was ...

Spectacular Customer Service! I had a product was delivered by another vendor but sold by them. It was defective but sold as "all sales are final." I assumed my money was lost when they said, "We'll contact the vendor." But, I got a note from them a few days later saying the vendor was unresponsive and rather than waiting for them to make it right, they just refunded my money. More than I expected from them. Very pleased.