I ordered $100 of store credit from StackSocial fo...

I ordered $100 of store credit from StackSocial for $80. Evidently, you cannot use a coupon if you're pay with store credit. Here's where the 1 star comes in. Nowhere on the checkout page did it say that purchases of credits could not be refunded, but I couldn't find a way to request one. I was planning to use these credits along with a coupon code, but the site didn't tell me this wasn't possible when I was buying the credits, it didn't tell me until I actually tried to use the credits with the code.

This seems kind of shady to me, especially considering they were offering 20% off credits at the same time as a 25% off coupon code, honestly almost seems like the site is trying to bait people into a worse discount.

Store credit, especially credit that is paid for with cash, should be treated like cash, not like arcade tickets. Coupons should work, but the problem I have is that this wasn't stated to me until I had made the purchase, and there's no automatic refund option for unredeemed credits. It's very sketchy and honestly makes me a little weary of StackSocial in general for any future purchases I may make.

I have also submitted the below message to PayPal:

StackCommerce,
I purchased $100 of store credit for $80 with the intention to use my credits along with a coupon code I had to get a good deal on a piece of software StackSocial was selling at the time. After I had purchased the credits and went to buy the software, the system informed me that I couldn't use the coupon code with credits, and the coupon code was a bigger discount, so I used that. Now I'm stuck with $100 in store credit that I have no intention to use and that they refuse to refund. The credits are unused and no third party vendor is involved, so a refund should be simple. Furthermore, I feel I was bait-and-switched by StackSocial into purchasing credits that are worse values than coupon codes and not allowing coupons to be used with credits and not making it abundantly clear when purchasing credits that this is the case. The only place you can see that coupons don't work when paying with credits, as far as support told me and as far as I can find, is the FAQ, and there is no reasonable expectation for a customer to go through every question on an FAQ before making a purchase.

I had to open a dispute with PayPal to get my refund, at which point my "hero" Daisy emailed me saying SHE provided the refund. I then got another email from StackSocial, asking if I'd like to update my negative feedback now that the issue was "resolved."

So here I am, updating my negative review, and leaving it negative. I wish I could be more critical than I already was. This will be the last time I shop at StackSocial.

I was only going to send this review to StackSocial's internal feedback, but then I got one more email from StackSocial.

They had thanked me for leaving a review that apparently implied I "had a great experience shopping with [them]!" At first I thought the language was off and they were thanking me for leaving a review in general, but then I went back to the link they sent me where I could update my review, and it had changed to positive. Everything I wrote was there, but the rating was now positive instead of negative.

I tested the link, and it seems StackSocial added a command to the end of the URL that defaults the page to pre-select "I'm Satisfied" when you go the site, so even if all you do is add text to your negative review and hit save, it will change it to a positive review based on the link they sent you.

I can't share the entire link because I don't want to leak any personal information, but the command "&intention=16" at the end of a StackSocial review URL is what pre-selects the positive rating, take it away and the review loads up with whatever it ACTUALLY is.

I honestly can't believe how shady StackSocial has been every step of the way, it's honestly worrisome I ever shared my credit card or paypal information with them.

1 Star, and I know it's a cliche, but I'd give 0 if I could.