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B
3 years ago

We purchased our new Honda Fit from Spreen Honda i...

We purchased our new Honda Fit from Spreen Honda in Loma Linda. We were truly amazed at the way this dealer took care of us. We knew the selling price of the vehicle from their very helpful internet sales department. They faithfully delivered the vehicle to us at the price quote they had given right at the start. We checked around. It was considerably below any other dealer in the area that we visited.

Sales people always say that their dealership will meet or beat any other dealer's price, but that is pure fiction! Those sales people would ask: "What will you give for the vehicle?" We'd give them the Spreen price (but did not tell the name of the dealer). They'd respond: "That's a lie to get you into that dealer. He's low-balling you. He'll never sell it to you for that!" Well folks, Spreen did it! We were blessed by their care and service to us. Thank you, Spreen! We have enjoyed our Fit very much!

A
3 years ago

I had a best costumer service from Bryanna, Tom, M...

I had a best costumer service from Bryanna, Tom, Manager John, Anthony, and Ricky from Financial! I'm very happy with my first brand new CRV! Thank you Real team Spreen Honda! You all Awesome!!! Deserve the 5 star!
I recommend people to go visit Spreen Honda at Loma Linda!

E
3 years ago

Great place, friendly staff. And a very special th...

Great place, friendly staff. And a very special thanks to Fernando for helping us out through this whole experience, one of the best car people I have dealt with. Definitely getting my next car here again.

j
3 years ago

I m so glad I went to Spreen Honda. Everyone was s...

I m so glad I went to Spreen Honda. Everyone was so friendly and very informative. They gave me the best deal for my car and it s been exactly 1 week and a day since I got my new car and I m still loving everything about it. I most definitely would recommend Spreen Honda to anyone because they ll help you with pricing and they ll get you in the car your want.

N
3 years ago

Good dealer. We bought our '06 Pilot there. It's...

Good dealer. We bought our '06 Pilot there. It's got over 140,000 miles on it and still going strong. It did need a new radiator and the valves adjusted at 100k. Their service department is courteous and does their best to schedule appointments that are convenient. They got the job done for us, and paid for a car rental for us since the job was over $500. It's great to have a local Honda dealership, so we support Spreen!

T
3 years ago

Danika and Daniel A. are wonderful. very profess...

Danika and Daniel A. are wonderful. very professional and accommodating. Our trip to Spreen Honda was surprisingly delightful. Staffs there are very friendly. We purchased what we wanted with great price and did not feel pressured. Thanks Spreen!! We definitely recommend this place over other dealers.

R
3 years ago

Worked with Danny Alvarado, and all it was smooth ...

Worked with Danny Alvarado, and all it was smooth sailing. They offer the best price around and they don't work on commission, so it's all about you and deals. The only thing stopping this from being a 5 star is that they did not include an owners manual with the car and now have no way of getting us one. This is quite unfortunate as the manual would really help with how to operate some of the features in the car. The fact that there was not one in the car was really odd and i feel they rushed to get us out and not check all their bases.

J
3 years ago

After countless hours of research and visiting sev...

After countless hours of research and visiting several Honda Dealships, Spreen Honda was the one! Clean and Professional especially Owen Fung, he was very thorough with the process of assisting me purchase my first vehicle. Knowledgeable and great customer service. I didn't feel pressured. I would recommend this place

P
3 years ago

Spreen Honda gave me the best car buying experienc...

Spreen Honda gave me the best car buying experience I'll probably ever have. Their customer service is A1. My representative was supposed to be Kendra Frisby, but she was swamped. And instead of her trying to cut time short with her current client to make a sale, she passed it along to my rep Elaina. They truly are a team at Spreen. I was in a tight situation with the negative equity on my trade and I really didn't have my hopes up too high on getting into a new vehicle. I wasn't able to get into the civic I wanted, and I pretty much knew I was reaching when I tried and I thought that was the end of my day. BUT, Elaina and her team worked with me and my sticky situation and was able to get me into a Rally Red 2017 Honda Accord!!! My first brand new car and I couldn't have done it without Spreen. And of course, I can't leave Tony out. He is hilarious. Always smiling, but don't think he doesn't take his job seriously. He went above and beyond the call of duty for me. I was in a 72 month loan and was going to pay $509/mo and he called my bank and was able to get a loan approved for 84 months which put me at $479/mo!!
I will be back for all my future car buying experiences. Thank you so much to Elaina and Tony and everyone else who worked hard for me at Spreen!!!

R
3 years ago

Best car shopping experience by far. We had went t...

Best car shopping experience by far. We had went to the Honda dealership in Riverside at first, wasn't really feeling the vibes and got recommended by a friend to go to Spreen. As soon as we walked in Jonathan was very professional and straightforward. Told him what we were on the market for and he was fast, efficient and very knowledgeable. He worked with us on what we wanted, something we didn't feel from the other dealership. Whole process took about 4 hrs, a lot faster than we anticipated. Jonathan and the team at Spreen were awesome and amazing. Definitely recommend this dealership to anyone looking for a great deal on Hondas. Anyone looking for a deal just ask for Jonathan. Highly recommend him. No BS upfront, honest and efficient. Thanks Jonathan!!!

A
3 years ago

Had a great experience for my first purchase! Jame...

Had a great experience for my first purchase! James Osuna and Bryanna DeThomas helped me out really well! Definitely made the process easy for me, and was able to do a great job at helping me through the purchase of my first car! Him and everyone that work there are great and very helpful! I feel like a valued customer. This is the place, and James Osuna and Bryanna DeThomas are the guys to talk to. I definitely would recommend Spreen Honda and their team to anyone I know.

A
3 years ago

I'm updating my review because I recently went bac...

I'm updating my review because I recently went back to Spreen Honda to see how much they were willing to give me for my 2013 Honda Fit that I purchased from them a few years back. They gave me a very reasonable price for it, which gave me the opportunity to get me into a brand new Honda Civic Ex. It's a gorgeous car and I couldn't be more pleased with the process. Kerri-Anne helped me out and she was nothing but patient and pleasant with me. I highly recommend Spreen for your next car ^_^

_

I recently visited Spreen Honda to look at the Fits. Unfortunately they sold the Fit I specifically went there for, but thankfully our sales person Darbie was incredible helpful and directed to towards a new Fit that I love and I got it at a great price! They were extremely flexible and overall provided a great first car buying experience for me=) Thanks Darbie!!

M
3 years ago

My husband and I was just looking at the sale that...

My husband and I was just looking at the sale that they had the Labor Day weekend . The saleperson Juan Ramos meet us and review what we was working with and from the beginning to the end he was so helpful. i was just looking not really wanted to buy because my car was only two years old. He was such a good salesperson i changed my mind and we purchased a new car. When everything was done he walked us out to the car he explain and showed us all the new features ( which i love) and then gav eus a follow up a few days later to see how everything was going. My experience with Juan being my salesperson was a good one. I hope he's there when its time for another new car. If you are looking for a new honda go to spreen honda and ask for Juan Ramos he'll make you feel like you made the right choice.

J
3 years ago

I was not welcomed, didnt feel welcomed, Felt rush...

I was not welcomed, didnt feel welcomed, Felt rushed through, wasn t introduced to the kind of cars. Ismael was not so very talkative based on the process, although I did mention I was not expecting to buy that day because I am still doing my research for what is the best car. Lack of engagement towards this place . Maybe It Mustve not been for me . but ask far as me asking questions I dont Think Id feel Taken care of here. BAD EXPERIENCE!

A
3 years ago

Jose was great! He and the team at Spreen Honda we...

Jose was great! He and the team at Spreen Honda were patient with me during the purchasing process. He was able to make sure I got what I was asking for and was always ready to negotiate. I can't thank Jose and the team at Spreen Honda enough for my new car purchase. I love my new Accord!

F
3 years ago

My totally enjoyed my experience with Sergio!!!!! ...

My totally enjoyed my experience with Sergio!!!!! It is without a doubt one to remember, he made us feel comfortable buying a new car. we are in love with our Honda I would totally recommend them to anyone and everyone SPREEN HONDA in Loma Linda is the way to go !!!! se habla enspanal para que quieren un carro nuevo por favor pregunten por Sergio Chavez dont forget the manager Tito......

B
3 years ago

First hand experience with Online shopping in comb...

First hand experience with Online shopping in combination with Dealership actually honoring the Online quoted price went very well with Spreen Honda.
Although we could have been done sooner if Elena was also not doing double duty as the Spanish translator for someone else, but over all it was a very good experience.
Both Elena and Pete were very straight forward in terms of honoring the Edmunds Price Promise Quote I received, explaining the process, any available dealer suggested options/extras, financing available, and my trade-in options.
Elena explained all the features available in my new Accord before driving off.
Overall, I recommend my friends to Spreen Honda. No Drama !!!

s
3 years ago

I bought a vehicle yesterday, Jose Moreno was my s...

I bought a vehicle yesterday, Jose Moreno was my sale consultant. He was a great sales consultant. He made us feel comfortable when purchasing the vehicle. And made it extremely easy. He actually took time to explain every feature on the vehicle, and did not rush anything. He was a great sales consultant, and would definetly recommend anyone we know looking to purchase a vehicle to screen Honda because of Jose's excellence service.

J
3 years ago

Fast and super convenient ever time!! Tech Jesse m...

Fast and super convenient ever time!! Tech Jesse made getting my oil change with a 4 year old on my hip EASY! Definitely appreciated the patience and knowledge of upcoming services my vehicle will need.

E
3 years ago

Alyssa made a huge difference in earning our busin...

Alyssa made a huge difference in earning our business. She amazed us with her work ethic and is so down to earth. Definitely wise beyond her age makes me want to come back just for her. We've dealt with alot of dealerships over the last 14years and felt like she went up to bat for us more than any other, definitely recommend this place, they care. Carl was our salesman from beginning to end he was awesome very outgoing and knowledgeable would totally recommend him. I can confidently say we are Honda customers for life!!

e
3 years ago

I am looking for CRV in specific color and model.

I am looking for CRV in specific color and model.
Because their sales, their sales always lie you and trick you to their dealership by they have the car you looking for in stock, but actually not!!
Don't waste your time and gas to these liar.

N
3 years ago

I went in for oil change and had some other multip...

I went in for oil change and had some other multiple check ups to be done per attendant. It was super fast as it was all done in 45 minutes. I just hope they do what they say. So far, this is the place to go.

M
3 years ago

This was the worst experience I could ever have in...

This was the worst experience I could ever have in trying to purchase a car. This company is the most unethical and unprofessional set of liars I have ever experienced. I will warn anyone that he even thinks about doing business with them. I drove over an hour to get there they had confirmed they have the car and then didn t. When I got there they change the price and raised it $5000 by adding on extras I didn t want.

K
3 years ago

We purchased a 2012 Civic on Wednesday and are ver...

We purchased a 2012 Civic on Wednesday and are very pleased with the experience. Tyler Ranger was our product specialist (assisted by Gabe Marquez and Andrew Saldana). All three were patient, professional and very pleasant to work with (i.e. not pressuring). We got a great deal on the Civic and on our trade-in. This was the fourth car purchased from Spreen.

L
3 years ago

Julianna Lichtenstern was wonderful; Wonder Woman ...

Julianna Lichtenstern was wonderful; Wonder Woman look out, you've got competition! My wife complained about being hungry so Julianna got us something to eat and a drink to wash it down. I am always too busy with a tight schedule so Julianna came out to where I was to help me finalize the paperwork. I was in a bad part of town, at night, and it was her closing time (9:00 PM). She even drove my family's new Honda CRV to my house and drove away with my trade in, after hours!

I highly recommend Julianna Lichtenstern at the Loma Linda Spreen Honda. If you're looking to buy or trade in; ask for Julianna! She'll take care of you.

I highly recommend Loma Linda Spreen Honda for a great deal. I traded in my family's 2013 CRV EX for a 2017 CRV EX (the actual showroom floor model). Thanks Staysi for getting me a lower monthly payment and a lower APR on a newer model with $5,000 of accessories on it!

Helpful Honda People is REAL!

A
3 years ago

After a few months and trying several Honda dealer...

After a few months and trying several Honda dealers all around the Orange County and inland empire, finally I find the best dealer in Loma Linda. I bought my 2019 Odyssey from Spreen Honda for the best price.
The best, nicest and friendlier Seller's person (Melinda) and Tony in finance department are the bests. And the manager is wonderful.
Thank you guys in spreen honda

A
3 years ago

scheduled appointment for air bag recall, pleased ...

scheduled appointment for air bag recall, pleased with Rochelle, she just confirmed recall gave me a completion time. I wasn't pressured for any addition service, I plan to return again for future maintenance.

N
3 years ago

Like another reviewer, the price I got on my trade...

Like another reviewer, the price I got on my trade in is lower than expected by the dealership, but as for Tom Mac, he made reasonable offers that was acceptable to me to continue in the purchase of my new pilot.

He was quick to find the specific vehicle I wanted, didn t waste time in trying to get another model, color, etc, and made the entire process easy. He puts a lot of effort into his customers and ensures that we leave happy. He clearly answers all questions and concerns. One of the best reps I have worked with.

I
3 years ago

The sales reps were professional and upfront about...

The sales reps were professional and upfront about pricing. Discount outlined in offer certificate sent by dealership was offset by high priced add-ons/accessories. The reps honesty about pricing during telephone communication saved trip to the dealership. Upfront pricing over vague email offers more appreciated.

K
3 years ago

I dont know where to begin. First I need to thank ...

I dont know where to begin. First I need to thank my Lord then a big SHOUT OUT TO DANNY WHO WAS SALESMAN AND VU the finance manager. A mirale occured in Loma Linda on9/5/2015. I had a tiny , tiny amount of faith that I could get a used car. I was amazed at the crazy amountof energy and patience these guys had for me. I was picky with poor credit. I was given water an coffee and allowd to charge my phone. I drove off in my 1st brand new car. I got a 2015 honda civic ex with a little money down. I got an awesome deal with a fantastic warranty and gap coverage. At the end I receiveda tutorial regarding features such as bluetooth. I love my cute sedan. My family was very pleased. Thank you guys for giving me a chance and a dynamic vehicle.

J
3 years ago

Me and my wife went into spreen Honda just to look...

Me and my wife went into spreen Honda just to look around. we were interested in getting a new car but not in a rush to do so. Then we were approached by a salesman by the name of Garet Cunningham we explained that we were looking for a certain price range and we were not willing to budge. Garet went above and beyond for us he made us feel so welcomed and made us so relaxed during the whole process. Long story short he made our experience a great one and we told him we would be back to buy a new car from him soon. I will be telling all my friends and family about my experience with spreen and Garet .

N
3 years ago

My 2002 Honda Civic was in an accident so it was t...

My 2002 Honda Civic was in an accident so it was time for a new Honda. I drove down to Southern Ca. to my parent s house and we went to Spreen Honda in Loma Linda. The sales guy was so sweet and treated my mom & dad with respect. My mom is sometimes hard to deal with, but James M didn t mind and I didn't get the feeling that he was annoyed.

~ The quality of service was Excellent!!
~ Spreen Honda was very appealing and clean inside!!!
~ The service by the sales dude James M. was very Excellent!!!

Overall, I am recommending friends and family to go to Spreen Honda and ask for James M. because he is the person that gave me Excellent service!!! Also, my mom liked his customer service as well. lol :D

L
3 years ago

We went looking for a CRV at Spreen Honda. We trie...

We went looking for a CRV at Spreen Honda. We tried used and new models hoping to find a car that fit our budget and our family. Finally, we found what we're looking for and we're satisfy with the model and the price. We want to thank our sales rep - Danika S.
She was very helpful and understanding. Good job Danika and thank you Spreen Honda.

h
3 years ago

It was a excellent experience dealing with Marina ...

It was a excellent experience dealing with Marina Parra at Spreen honda. We got a good deal with Honda Accord 2016 ex. Marina was very professional and has very good communication skills. We are very satisfied with the services from Spreen honda. It was also a good dealing with Kendra Frisby in Internet marketing. The quote Sent to us by Kendra was very good and we didn't face any issue in getting that price and the car we wanted. Thank you Marina parra and Kendra Frisby for dealing with us.
Hardeep singh
Harvinder singh

j
3 years ago

I found a car for my daughter on their web page to...

I found a car for my daughter on their web page toyota corolla looked in great shape from pictures. So i made contact and got an appointment which they hounded me to death with texts and e mails after i made appointment. Finally i showed up and girl goes to get car for test drive and never comes back so we walk to her and find car wont start then i start to really look. Battery is covered in rust and acid , body plastics cracked , windshield cracked , window tint bubbled and stains on dash. Me and my daughter ran ! Bad experience !!!

M
3 years ago

We just purchased a new Honda Accord from Spreen H...

We just purchased a new Honda Accord from Spreen Honda and we could not have asked for a more non- pressured environment. Elena Trujillo was so helpful. She took us to drive a couple different cars and helped us find a GREAT DEAL that not only fit our family but also our budget. This is our 6th car from Spreen Honda and I am sure we will be purchasing an 7 in the not so near future. Nothing beats a good reliable Honda. Thank you again Elena Trujillo you are absolutely Awesome!!!

w
3 years ago

Great customer service and good selection of Honda...

Great customer service and good selection of Hondas. I will be coming back here to buy another car for my self. Tom Mac was very helpful and easy to deal with. There was no pressure in buying anything.

j
3 years ago

Although it was black Friday Elena Trujillo took t...

Although it was black Friday Elena Trujillo took the initiative to help me as she saw me wandering around . She was very amicable and soft spoken which made me feel at ease. Anyone who has purchased a new vehicle knows it is a stressful experience. She honored all offers the I recieved via email with no hassle. She made sure that I would remember this experience favorably. Definitly will recommend her to all interested in the purchase of a new Honda.

A
3 years ago

My stepdaughter and I went to Spreen Honda several...

My stepdaughter and I went to Spreen Honda several weeks ago and first met Darin Fectzo who was the "up guy" at the dealership who took plenty of time answering all of my stepdaughter's questions pertaining to the Honda Civic. When she made up her mind that she definitely wanted a Honda Civic, I got on the phone with Darin and we worked out a great purchase price for the new car, options, packages, basically the whole deal. When we went to see Darin at Spreen the other night we were ready to do the dealer paperwork. To our pleasant surprise Darin had everything ready for us to sign. I would buy another car from Darin in a heartbeat. If everyone had a great dealer experience like me and my stepdaughter did, it would be a perfect world. Go Spreen Honda!

J
3 years ago

I would like to warn you this dealership is crooke...

I would like to warn you this dealership is crooked especially Pete Parsons(buisness loser manager)a real coward, finance dept. snakes.No integrity read everything you sign.Fraud all the way around. On top of that I've owned my Spreen Honda for a month. I went to get the windows tinted and their was scratches from the dealership key box had to replace two windows. Check out the reviews, even the pathetic owner won't address the negative customer reviews(POS) GO ELSEWHERE

B
3 years ago

Tom was very helpful, patient, knowledgeable and w...

Tom was very helpful, patient, knowledgeable and was able to make me a great deal to get me my dream car. Thank you I truly appreciate the awesome customer service! If I ever get another car or know someone that is looking I ll definitely recommend Tom and Spreen Honda for their above and beyond amazing service.

R
3 years ago

Spreen Honda as usual they provided the quality se...

Spreen Honda as usual they provided the quality service they always do. It was Labor Day so I walked in for oil change and tire rotation, enjoy a cup of coffee, my grandson played on his tablet and out I went completely satisfied after having my car serviced. Thanks Spreen Honda!

R
3 years ago

I went in for an oil change. I was given my other...

I went in for an oil change. I was given my other options and was not pressured to get anything I didn't want. I was helped in a timely manner and with very courteous employees. I didn't wait and was helped right away. I appreciate their work ethic and will return whenever I need service.

N
3 years ago

After a very long and frustrating day of back and ...

After a very long and frustrating day of back and forth with another manager, Tony Lopez was able to work with the financing and give me just what I needed. I appreciated the salesman and woman Gabriel Marquez and Alysa Padilla. They were both very professional and extremely helpful. Just when they thought they were done with me, I would send them back to the manager. I know that I had a very specific goal to meet before I could purchase the car and Gabriel really went above and beyond to make sure this could work for me. Even at the end of the process there was something missing from the car that I was very unhappy with, Tony and Gabriel made it right. I am so happy with my purchase and I truly appreciated all that Gabriel and Tony did to make this work for me. I will refer my friends and family to them in the future. As long as they deal with Tony from the beginning. I also wanted to thank Alysa for coming right out to help me and really helped me to narrow down the choices. She listened to what I wanted and was not pushy at all. I really appreciated her help as well.

I also wanted to note that when it was time to sign the paperwork, it was just as they said it would be. Nothing was hidden and it was a very smooth process. Very refreshing!

I will avoid working with Matt as the manager. My experience would have been so much easier if I dealt with Tony from the beginning.

Thanks so much to Gabriel for being the go between and not letting me go until we could make it work. I know how hard you worked on this deal. Thanks again!

P
3 years ago

I had a great experience here. Mr. Anthony Ayala w...

I had a great experience here. Mr. Anthony Ayala was very informative and was sure to explain everything thoroughly. He also gave great suggestions on things to follow up in the next appointment. Thank you!

A
3 years ago

One of the worst customer service.. Worst Experien...

One of the worst customer service.. Worst Experience i have in this dealership. Worst Experience of My Life.. I never got this much humiliated and disrespected before.

I was looking to buy Honda Accord, i was in discussion with one of the internet sale rep it was good until they call us to see the Car. We went to the showroom to see what options we have so we can finalize the car but we ask them to have a look at my current car so we can do trade in but my car didn t qualify for the trade-in. Instead of guiding us this Sales Rep (Patrick) start insulting us he goes if you don t have money then why you even come. You wasted my time first make your mind than come and inquire about the Car. I know that from the beginning you not gonna buy this car thats why I didn t even prepare your file.
After this he didn t satisfied than he goes and drop me following email..

here to waste our time again wanted trade in bonus on a 2009 honda i told them 2013 or newer

Respectfully,

Patrick
Spreen Honda
Sales Rep.

If they have negative ratings ill give negative rating to this dealership.

V
3 years ago

I went to just look around, and Sergio helped me o...

I went to just look around, and Sergio helped me out!! He gave me a great deal that I could not say no to!! Sergio and his coworker Tony were absolutely amazing!! They explained everything to me!! Being a woman and going alone I was most definitely scared but they took really good care of me!! I will most definitely recommend them both to my family and friends!!!

C
3 years ago

My family and I had such a great experience. John ...

My family and I had such a great experience. John Awabdy & Oscar Garza made the process so easy and stress free. They were with us every step of the way. If we had to do it again we would choose Spreen Honda every time. Thanks Spreen.

M
3 years ago

PRICE and SELECTION was why I drove by 4 other Hon...

PRICE and SELECTION was why I drove by 4 other Honda new car dealers to Spreen Honda, and after a little Hassle in negotiation (mostly me to them) I got a very happy purchase experience with salesman "Bik". This dealership had 18 Pilots to choose from, when Honda CatCity,Indio,Corona each had only one! I got the runaround and games at the several other dealers in person in the area I live and on the internet. To note, I got a price quote starting with the Costco member price, then left Bik and went to a Honda dealership in Corona, whom would not beat Bik's and his manager named Todds price to me. They cutrate the price, and want to make the money of your options, which is fair.

N
3 years ago

The service I received at Spreen Honda was amazing...

The service I received at Spreen Honda was amazing and I ll forever be grateful. I wasn t sure what would happen when I walked onto the dealership, but everything happened so smoothly and I m still shocked that I drove off in my new 2018 Honda Civic Coupe. It has everything that I wanted and the price was just right. Jose, Elena and my finance guy (can t remember his name) were all amazing and I would recommend them to anyone looking to buy a new car. Thank you Spreen Honda!!! I m so Happy!!!

U
3 years ago

Very disappointed at Spreen Honda they entered the...

Very disappointed at Spreen Honda they entered the wrong mileage into the database making my car having 20,000 miles more than what originally has. They were able to fix but I had to waste my time going back in forth

s
3 years ago

Kayla campa was awesome. She was very friendly and...

Kayla campa was awesome. She was very friendly and helpful. I'm really happy with my honda HRV. The process was very smooth..Thank you for all your help. I would gladly recommend my friends to go to spreen Honda first.Love the service !! Thanks again Kayla!

g
3 years ago

I purchased a Honda Odyssey from Spreen Honda, wa...

I purchased a Honda Odyssey from Spreen Honda, was very pleased with the service. I was assisted by Ki Song who was a friendly,nice man. Thay gave me
lowest price out of all the other dealerships.