Apart from showing minimal concern for sending my ...

Apart from showing minimal concern for sending my information to a nearby house with same postcode they also engage specialists who are rude, indifferent and slow to complete their reports. Very unimpressed and wonder how they come to use their company name which misrepresents what they achieve. I asked my solicitor to use a different organisation but it was too late and would have slowed the process down even further. Hopefully my experience is out of the ordinary but I don t have any confidence it is