Shocking "doctor" who performed medical review aft...

Shocking "doctor" who performed medical review after accident. Got date of accident wrong, kept calling me by incorrect name, didnt listen to a word I said and was answering questions for me. Have complained to insurance but wont do anything about it. Report came back and suprise suprise after me saying he didnt listen it's completely wrong! Not even the correct part of my body! now stuck battling with insurance as his word is gospel even though it cannot be further from the truth. Absolutely shocking.