sol melia italia

sol melia italia Review

Reviews 1214
4.3
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F
3 years ago

I do not judge the stay because it was an odyssey ...

I do not judge the stay because it was an odyssey trying to get in touch with the hotel. And in the end I gave up. The number indicated for Milan is unreachable and after seven unsuccessful attempts where the line falls on time. I also tried to contact the Madrid call center with the same results. I wonder how this hotel can receive verbal bookings and survive by surviving giving such bad service. The call center in Madrid itself has admitted that the Milan number is practically unreachable and nobody ever answers. I'm speechless ... 2-star hotel service!

G
3 years ago

Experience not to be repeated, problems with the t...

Experience not to be repeated, problems with the transaction and inevitable loss of time despite a paid reservation. High price for the room that absolutely does not reflect the canons that one expects, not even the present bubble bath, shame 320 per night

g
3 years ago

If you are a member of the russian mafia or a socc...

If you are a member of the russian mafia or a soccer player, then it's the perfect hotel for you: black and red marbles, egyptian statues , Murano Crystal lamps and mirrors everywhere... Furthemore on the balcony of the lobby, 2 human sized portrait of Diabolik and Eva Kant (2 italian comics characters) ... The best of the Milan interiors design (!)
To be considered also the Jigger bar: 10 for a prosecco glass, 2.5 for an espresso at the bar and you then have to wait 25' for a sandwich...

G
3 years ago

The Melia is a great hotel, despite the structure ...

The Melia is a great hotel, despite the structure has aged. These services are no longer five-star. Many rooms leave something to be desired. Staff still great, good breakfast with a wide selection of foods of all kinds. Beautiful the hall ... however recommended.

m
3 years ago

Loved it

S
3 years ago

Ok!

f
3 years ago

I stopped to sleep a couple of nights we can say t...

I stopped to sleep a couple of nights we can say that the complex and satisfying structure that there was perhaps a guest team did not feel the discomfort quite helpful. The only thing that maybe the recepcionisti are a little bit more smiling

L
3 years ago

The horrendous esperinza, other than 5 stars. hote...

The horrendous esperinza, other than 5 stars. hotel booked on 09/10/2013 for the night of 05/31/2014 with their booking confirmation. check in was supposed to be at 2.00pm, I arrived at 5.30pm and surprise the reservation is not shown, anyway I had in hand the reservation printed from their site, for the dinner of galla I had to change in the locker room next to the sauna but this for them not it's an inconvenience. finally at 19.30 a room was found for me, the next day at the time of payment I paid the full price even though I suffered all inconveniences and pretended to be right. I booked the hotel that the reservation was not a problem for them. never again Melia

S
3 years ago

Sorry, not good enough for five stars.

Sorry, not good enough for five stars.
Very nice lobby and design, very expensive. Room in the fifth floor was too warm, A/C not operative and window wouldn't open. But even with closed window you hear every noise from outside. Shower had insufficient water pressure. At least the rooms were clean and the wifi worked.
Breakfast was nothing special, best about it was the coffee. Breadcrumbs were not removed from used tables or seats. Plates not always clean either. Signs on the food had no or incorrect descriptions, which might be a problem if you're allergic to smth.
Wanted to mentioned that during checkout, but the guy didn't bother to ask me if everything was okay.

A
3 years ago

Bello

T
3 years ago

Nice athmosfere at the maine hall of the hotel. Su...

Nice athmosfere at the maine hall of the hotel. Sunday afternoon was a working hair thing and was funny to see them working.

The staff at reception was so bussy and didn't have the time to atend us properly

K
3 years ago

For a 5 star hotel, they are not good at service w...

For a 5 star hotel, they are not good at service when busy. They wanted to charge us a cheaper room than we booked when it was full. Really not possible! Cleaning is also not great, so don't take dirty cups with you.

K
3 years ago

Great hotel, great location. 2 minute walking dist...

Great hotel, great location. 2 minute walking distance from the Lotto metro station (direct train, 8 stops, 10 minutes to Duomo), 3 minutes from a super market, about 15 min from the soccer stadium (also, most visiting teams stay at this hotel - I saw Ronaldo yesterday), and the staff is really great too.

A
3 years ago

Five star hotel.

Five star hotel.
very nice the hall
they organize many conferences.
It was chosen as a hotel by the teams playing at San Siro

D
3 years ago

I stayed during an Oncology conference that was cl...

I stayed during an Oncology conference that was close by. The hospitality is warm. I needed a handy hot water bag for back ache that I requested be purchased and delivered. It was procured promptly, and the hotel said I could use it during my stay and there was no need to buy it, they will keep it on returning,it will help other guests some time. It was a good example of caring hospitality.

F
3 years ago

This is a nice 5-star hotel, very clean rooms, b...

This is a nice 5-star hotel, very clean rooms, but there is a problem with the parking wich is not free, and there is no coffee machine inside the rooms, I would recommend to stay in this hotel.

I would like to add that the Wi-Fi is free and the reception is good but there is no swimming pool only a spa.

O
3 years ago

Nice hotel

Nice hotel
But don t deserve the price
Specially that there is manu other choices with better location (which is more important here in milano)

Good hotel
But it is not worth its price
Especially that there are better options and much better locations (and the location is very important in Milan choosing it)

t
3 years ago

Hotel looks good from outside and lobby but good d...

Hotel looks good from outside and lobby but good dramatically down hill from there. Either management are not bothered about customers or staff are not trained properly but there is a big underlying issue with this hotel.
The Level is supposed to give a bit more exclusivity but was the worst bit. No Level reception staff at all over the four days. Cleanliness of lounge poor, stock of drink and canapes really bad. Turned up one evening, canapes all gone, tables piled with dirty plates. Not a single member of staff to tidy away or replenish.
Rooms are okay but housekeeping is an issue. They do not refresh the rooms properly. Found extra dirt after the maid had been in the room!
No one send bothered

sol melia italia

sol melia italia

4.3