Fabio

Review of sol melia italia

I do not judge the stay because it was an odyssey ...

I do not judge the stay because it was an odyssey trying to get in touch with the hotel. And in the end I gave up. The number indicated for Milan is unreachable and after seven unsuccessful attempts where the line falls on time. I also tried to contact the Madrid call center with the same results. I wonder how this hotel can receive verbal bookings and survive by surviving giving such bad service. The call center in Madrid itself has admitted that the Milan number is practically unreachable and nobody ever answers. I'm speechless ... 2-star hotel service!