Softlets

Softlets

4.1 2,860 Reviews
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What reviewers say about Softlets

Generated with AI from 2,860 reviews on Trustburn · updated 16 days ago

Customers generally describe Softlets positively, with comments calling it a nice place for family and friends and praising the convenience of getting anything there, though a small number mention disappointment with service.
What are the most common complaints about Softlets?

Looking at the critical reviewers, the most common complaints involve poor food quality, rude or disorganized counter staff, and an out-of-date store directory.

AI-generated from reviews on this page. Verify anything important with the company directly.

JS Wong
Reviews 1

Poor confusing layout. ATM machines are nearly impossible to find. Wide variety of IT shops, though. The people who designed the internal layout of this mall obviously did their best to frustrate visitors. Don't bother watching late night shows at the cinema because the mall won't leave proper washrooms and elevators operational for late-night moviegoers.

Seri Lidu
Reviews 1

The prayer room is spacious but unlike any other malls, there is insufficient prayer mats & veils. People have to wait once just to get their veils on and another wait to get a space on a mat. Maybe the management should consider getting the whole floor carpeted? Such a waste of convenience because this room is so clean yet being malaysians we can't be bothered to just lay a piece of paper to put our forehead on the ground. To be honest, I can't even find one to start the trend!

Mizie Shashinshi
Reviews 1

After all these years, the first use of the surau and the toilet, behind the central design of the center, is like a pavilion design adjacent to a hallway. Interrupt privacy. Even surau was hidden in a narrow lane near another mall.

italic maroon
Reviews 1

There is a lot of mall that already closed down. Im not sure why. The foodcourt was in renovation too. Not too much choice of restaurant. But it was okay to bring kids here because the mall is not crowded and there is a 2 kids places to play.

Terry Hiew
Reviews 1

haiz....just happen today, i paid the parking fee but do not know what happen in front causing a lot car jam, not able proceed to exist. Obviously my parking ticket is exceed time for this reason. Car in front of me allow to exist by just showing ticket to the staff, do not know why again, why my turn, the malay staff saw me(may be me is chinese) then straight away hold me, and say my parking ticket exceed time and ask me to pay again, NO POINT!!!!!!!!!!!! I refuse to pay it, and request them to check back the CCTV as i pay manual at the counter(not thru auto pay machine). What a stupid staff!!!!!!!!!!!

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