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N
4 years ago

This hotel is located at walking distance from the...

This hotel is located at walking distance from the Khalifa Tower and a number of other corporate offices if the weather is good.
The staff are very friendly and helpful.
The rooms are clean and well maintained.
I booked a room for a couple of nights and had an upgrade to a suite that has very good views of Dubai including the gulf, Khalifa Tower and the nearby metro station which did not cause any noise at all.
The breakfast was very generous and had good variety that you should not miss.
Highly recommended and will definitely be on the top of my list when I visit Dubai next time.

S
4 years ago

Very good hotel for holiday goers and conferences....

Very good hotel for holiday goers and conferences. Club lounge is decent and the staff is nice but it not open 24 hours. Restaurants are excellent. Wifi is on unsecured network and speed is somewhat slow. Rooms are large and bathrooms are excellent.

J
4 years ago

The hotel is perfect. The spaciousness of the spac...

The hotel is perfect. The spaciousness of the spaces, the decoration is very refined and modern, the rooms are very comforting. Also the attention of all the staff is magnificent. The exquisite food.

M
4 years ago

Yes

B
4 years ago

Good

H
4 years ago

Instead of placing a hold on my credit card for se...

Instead of placing a hold on my credit card for security deposit, Sofitel withdrew money which has caused me international transaction fee (not once but twice!). I have contacted the hotel with all documents showing the case a few times and someone called Khaled responds and says thanks for your feedback. Really disappointing for Sofitel.

S
4 years ago

Nice

M
4 years ago

Great business hotel. We got a great upgrade. The ...

Great business hotel. We got a great upgrade. The service was excellent. For vacationers the location is not ideal, for a business trip already. Unfortunately, the location was pretty much blocked, so that one sees the Burj Khalifa only in parts.

s
4 years ago

What a wonderful property! My stay was nothing sho...

What a wonderful property! My stay was nothing short of amazing. From the time Stella the reception is greeted me upon early check-in that they granted me, I couldn t of been more thankful for them extended that opportunity to me. The spa was incredibly amazing and priced very reasonably. I did a body scrub and massage treatment that was out of this world and very thorough. The restaurants are of high quality in the fitness center is well-equipped and modern. I highly recommend this property and I ll definitely be coming back this day! Thumbs up with five stars all the way! what a wonderful property! My stay was nothing short of amazing. From the time Stella, the reception, is greeted me upon early check in that they granted me, I couldn t have been more thankful for them extended that opportunity to me.The property was very close to the mall so I was able to walk in the area was extremely convenient. The spa was incredibly amazing and priced very reasonably. Breakfast was plentiful and one of the best buffets I m sure I ve ever seen and experienced. You ll be very happy with that. I did a body scrub and massage treatment that was out of this world and very thorough. The restaurants are of high-quality and the fitness center was well equipped and modern. I highly recommend this property and I ll definitely be coming back to stay. Thumbs up with five stars all the way !

I
4 years ago

Nice

N
4 years ago

Good

A
4 years ago

Incredible. Modern and thought-out design of how t...

Incredible. Modern and thought-out design of how to run a 5 star hotel.

The staff are amazing and helpful with anything, facilities were abundant; 24hr gym, spa, pools even a nightclub. Exceptional dining areas and the room was great size, view and that bed, no words can describe. Go check it out.

V
4 years ago

Nice

P
4 years ago

It s been 8 months since I last visited this hotel...

It s been 8 months since I last visited this hotel and I am again impressed with the impeccable service they provide. Amzad in the laundry department was always prompt and courteous and went above and beyond restocking necessary consumables in my room. Ganga at the Above restaurant was also very helpful and took the time to highlight places to visit while in town. The entire staff work to make you feel welcome at every interaction. Besides the staff, the location is perfect for hitting the myriad restaurants in the Dubai Mall. Most have a seating area perfect for viewing the fountain and Burj displays. I will gladly stay here again for future business stays.

A
4 years ago

More

T
4 years ago

My stay at the Hotel Sofitel Dubai was far better ...

My stay at the Hotel Sofitel Dubai was far better than any hotel stay ever. Their employees are called Ambassadors and they went all out to make you feel privileged. Ambassadors Neway, Stella, Francis, Chimae,Anthony, and Johnathan were the Ambassadors that stood out. Neway felt like family, he greeted us 3 and 5 times a day with each welcome warm and genuine as the first. Francis was right in tune as well. Stella was an absolute peach. Anthony was our housekeeper and he tended to us as if he were our personal housekeeper. Johnathan works inside Inka their Peruvian restaurant and he served me my first Pisco sour. It was ahhmazing!!!! I also met a kind gentleman by the name of Stewart at Inka. Hi Stewart. I will most definitely stay at the Sofitel Dubai again.

R
4 years ago

In a 5-star hotel, I expected a lot more. Accordin...

In a 5-star hotel, I expected a lot more. According to the latest photos, the urgently needed renovation has already taken place.
We liked the location to public transport and the beautiful (STILL) unobstructed view of the Burj Khalifa best.

K
4 years ago

This was my fifth stay at Sofitel Downtown Dubai a...

This was my fifth stay at Sofitel Downtown Dubai and it never disappoints me. Always good service and pleasant stay. the check in and check out was very swift and I was upgraded to a presidential suite from an opera suite booking. The suite was huge and magnificent with very modern furniture and the bathroom was very spacious with private rain shower with steam facility. The bathroom also has a very nice bathtub by the huge floor to ceiling window and with its tv screen. The suite also has a kitchen with a separate entrance and a guest toilet. This hotel was and still among my favourite hotels in Dubai

M
4 years ago

Superb!

Superb!
We stayed there for 4 days.
- Great hospitality, and I would mention Mr Ahmed Helmi.
- Very nice staff
- Rooms in daily rate is affordable, the room service dining menu prices are a bit high.

Def will stay again!!

E
4 years ago

I would give this hotel 10 stars if I could! We ar...

I would give this hotel 10 stars if I could! We are currently having one of the best hotel experience at the Sofitel Downtown Dubai. The staff is incredibly polite and friendly with a special mention to Khaled & Baha for the warm welcome, Luan for her nice tips at the front desk and Jeric at the gym for his training advices. The room is spatious, peaceful and beautiful. The amenities are great with one of the best Hammam and Sauna I have experienced in long time. The location is also very convenient at 2 steps from the metro and few minutes walking distance from the Dubai Mall/ Burj Khalifa. Thank you for this memorable stay which is now in our top 5 of the best hotels we have stayed.

About Sofitel Dubai Downtown

Sofitel Dubai Downtown is a luxurious 5-star hotel located in the heart of Dubai, United Arab Emirates. It is the only international hotel that is directly linked to The Dubai Mall through an air-conditioned skywalk, making it an ideal location for both business and leisure travelers.

The hotel boasts of exceptional amenities and services that cater to the needs of its guests. From its elegant rooms and suites to its world-class restaurants, Sofitel Dubai Downtown offers a unique experience that combines luxury with comfort.

One of the standout features of this hotel is its location. Being connected to The Dubai Mall means that guests have access to over 1,200 retail outlets, as well as numerous dining options and entertainment facilities. This makes it an ideal destination for those who love shopping or want to explore all that Dubai has to offer.

For business travelers, Sofitel Dubai Downtown provides state-of-the-art meeting rooms and conference facilities. These spaces are equipped with modern technology and can accommodate up to 500 people. Additionally, the hotel's dedicated events team ensures that every event runs smoothly from start to finish.

When it comes to relaxation and wellness, Sofitel Dubai Downtown has got you covered. The hotel's So Spa offers a range of treatments designed to rejuvenate your body and mind. Guests can also take advantage of the fitness center or relax by the outdoor pool while enjoying stunning views of Burj Khalifa.

Sofitel Dubai Downtown also prides itself on its culinary offerings. With six restaurants serving cuisine from around the world, there's something for everyone here. From French-inspired dishes at La Patisserie des Reves to authentic Thai cuisine at Red Oven, guests are sure not be disappointed.

In terms of accommodation options, Sofitel Dubai Downtown offers 350 elegantly appointed rooms including 76 suites with stunning views over downtown dubai skyline or burj khalifa view . Each room features modern amenities such as flat-screen TVs with satellite channels , free Wi-Fi access , minibars , tea/coffee making facilities etc .

Overall,Sofitel DubaIi DownTown provides an exceptional setting for business meetings or leisurely vacations in one of UAE’s most vibrant cities . Its prime location combined with luxurious amenities make it one-of-a-kind destination in dubai .