Frankly, Fife Star Westahlon all thanks and support to deal with the very high and eating, which is the most expensive and the most necessary hygiene, and especially thanks to supervisor Hiam and service staff Yusuf and Hatem, Majdi and Ahmed Refaat and the entire owners smile Daimeh and treat the beautiful and spirit of love
The restaurant is a Kababji dinner ... the responsible names of the summit in ethics and location and every beautiful thing they received again ... taste like staying up late, good quality and honey
100,100staff service and best breakfast many thanks Hayam and amre Mahmoud and islam
In the middle of Nile river and in heart of Cairo.
Awesome view especially in higher floors.
Nice staff as well.
We thank the Moroccan restaurant Ali Hassan, the reception from Shaima Al-Jamila, the commitment to social distancing, the availability of sterilization powders, and the commitment to line up with wearing a mask.
We thank you very much today for your treatment
The place in it on the Nile is very beautiful, but the food is a monster and the prices are very high
My experience with kebabji was really wonderful, the session is beautiful and the food is excellent, the oriental oud. We felt so much about it. With the terrible session on the Nile, Sister Shaima received us the most beautiful reception and her hospitality honored me in front of the family
May God always progress
The restaurant is kababji dinner
Delicious dinner, nice meeting, arranged reception from Asmaa, and good service from Mina Nhamdu
Everything is excellent for breakfast. Thank you staff Nada, Maryam and Hayam
Very helpful and descent team , clean and organized thanks to all team specialist hayam and ahmed refat
In Kababji in tomorrow, the service from Ayman was excellent and the reception from Jacqueline was great. Chloe and alfio are a masterpiece and delicious starches
Such a good breakfast and a beautiful staff specially hayam , Marian , Abdulaziz and chef Salah , he s very helpful and most friendly.
The best buffet in the breakfast with best service from Hayam and Marium and ahmed ali
It was a very good experience, excellent service and everything.
At casa mia restaurant with team marim and mansour and hayam
Many thanks to all the staff at this hotel. I would like to thank Professor Hiyam for her kind and pleasant reception in receiving the guests and visitors. My greetings and appreciation to each of them. And thank you dinner at Moroccan restaurant
In Al Kababji, on lunch, eating delicious and spicy, the exterior sessions are beautiful and elegant, and the service is fast
Breakfast Mei Mih everything exists and the service is excellent and thank special Salah and Hiam and Mahmoud Abu fast
Worst experience ever
The room was very bad , bathroom not clean and problem with the sink . Someone called about my staying and I told him about it then they fixed it but what is funny that the floor was dirty at least clean up after doing a work in the room.
Not recommended by the quality of the room nor by its unfriendly employees.
Not even a 3 star hotel
The Moroccan restaurant, the reception of Mirna is very nice, Mr. Amr and Amou Atef, the cast is all, the place is very beautiful, the oriental takht is wonderful
The best hotel and staff
Thanks to kebabgy team Hayam and Motaaz and Fahd
It was a great experience in the breakfast with smiling staff special thanks Hayam and Hatem and islam
The ambience is in the Moroccan restaurant. The frankness is excellent. Eating Moroccan is my home. Authentic from Chef Zia.
The Moroccan restaurant is frankly a place of great service, and the name of the summit is in taste and dealing
View great and excellent service thanks to noha and haram and hayam
The outdoor cafe is great. It is right at the Nile side. The service provided by the staff was excellent. They are very friendly and helpful especially Menna at the reception and Fawazi at the cafe.
I would recommend visiting this place and enjoy the view and the nice seated area.
Stayed at Sofitel El Gezirah 5 nights in September 2018 and would like to recommend it to anyone!
- Rooms were very clean
- Breakfast was absolutely fantastic. Loved the presentation, the taste and quality.
- rates are quite high, but reasonable for a 5 stars category
- loved the outdoor pool area a lot
- the in-house coiffeur did an excellent job.
Staff helpful and friendly many thanks to hayam and hatem also ahmed yiuness
A beautiful experience and I like to be repeated Christina received me and helped me a lot in choosing the place and gave me a lot of information about restaurants and eating excellent
Great breakfast
Thx hayam and amr
It was an amazing experience, great staff , great food, wonderful view
Thanks Hayam and Hamza and Amre Manger.
The breakfast is amazing
Thx to chef ragab and Hayam also Islam
The la palmeraie restaurant is really great in terms of service food and general hygiene, excellent service from Ahmed abdel magied and the welcoming is more than wonderful from shaimaa
Thanks allot
Location is perfect and staff are greet experience thanks to hayam and marwa and khaled in window cafe
Kababji in tomorrow, eating completely, thank God, and the service is excellent
Thank you Shaimaa for your hospitality in the restaurant Kababhi really sensed the place my home, the wonderful session overlooking the Nile and barbecue Tjnn and shisha from supported Fahd magnificence magnificence
The Moroccan restaurant was a delightful meeting and served excellent special Miss names
The name of the restaurant is Kazmeh and thanks to Sister Hiyam
The Kababji at dinner is very nice especially the grills
The staff were very helpful and thank you very much
Kababji Restaurant .. The most wonderful restaurant excellent organization and eating Wow
Kababji restaurant is delicious once the most important request kofta, and the service is very excellent + the meeting and the atmosphere is very beautiful deserves a repeat visit
The place is nice, service is very good
But Actually the dishes were not that tasty , quality and portions of food was not worthy to drive from 5th settelment to there :)
However good place to try but i dont think i will go there for another try.
The restaurant Kababji dinner is amazing and the view is strong
The service at Sofitel is incredible. The staff at the Casa Mia were especially hospitable - Haitim, our waiter went out of his way to serve us with great pleasure.
At Al Kababji at lunch, the grill was a masterpiece, the service was good, and the reception was great from Jacqueline
The most wonderful breakfast in Cairo on the Nile, and I thank the workers very service and love, especially Hiyam, Hatem and Ahmed Shehata, thank them very much
The hotel is nice and central to Cairo and the property feels very secure. The lobby is beautiful but the rooms are dated and a little worn. If this hotel was in the US it would probably be a 3 star hotel. The real attraction for me was the restaurants on the ground floor along the river. The food was good and reasonably priced (although expensive for Egypt) and the view and atmosphere was excellent.
Wonderful dinner!! Jaqueline and Hayam the better service attention in Egipt!! I loved their smiling!!
Actually i wasnt a resident at sofitel gezirah in a room but i have stated my stay from 9th to 10th Dec. 2016 because i've spent a full night complaining with no response.
I've been invited to my friend wedding at opera ballroom friday night 9th dec. 2016 under the name of moatasem & nourhan wedding but unfortunately this hotel staff was the reason to miss the wedding of my best friend.
After bride & groom entrance i've left my mobile on the table to share the second dance with them and came back after less than 5 minutes i didnt find my mobile phone "samsung s7 edge" and directly the mobile was switched off. I've reported this to the ballroom manager who collected the staff to the back area and they all said we disnt see anything but we can search for, after 2 hours searching in the ballroom, under the tables, in the garbage... etc i was wondring how come there is no cameras inside the ballroom???!! We went to police torism they refused to make a report hoping to find it soon.
When i asked them to track the camera for the past 2 hours with the attendance of the police officer one of the staff admitted that he stole it from the table when i was on the dance floor, i've asked the police officer to report what happend but they asked me to solve it amicably without an official report.
We've spent more than 4 hours with no show for the duty manager even. The thief said he threw it in the nile because the mobile was ringing and he couldnt swich it off & then he said he hide it in a place and then he said i threw it on the floor and its broken now.
After 9 hours of this harassment the romanian manager finally showed herself with the duty manager callled mahmoud to solve the problem. All what i asked for is to take my mobile back. She said we can compancate you to give you its price and i accepted. They said we go upstairs to give you a paper to keep your right and you come back in the afternoon to take your money back and the resolution was satisfying for me and accepted. After another 2 hours of waiting in the police tourism office they came with nothing and said they cannot take this responsibility and you can make the official report in the police tourism.
I think its a bad reputation for your hotel specially after knowing all the wedding attendees of what happned however it can take 5 minutes resolving in any other place specially after the admitting of the guy.
Is that what was excpected from a big hotel like this?
I need an immediate answer please.....
Many times in this hotel
I really love it so i came back
Many thanks Hayam And Hatem and Marian Fayez
The Moroccan restaurant is a masterpiece, and the masterpiece is good. The reception was great, from a loyal teacher
The best hotel in cairo on all aspects with helpful staff special in Vasa Mia restaurant thanks Marian and hayam
Best breakfast and relaxing restaurant in the Nile view staff also helpful
Thx to Hayam and Marian also chef ragab
Very poor food quality at the Italian resturant .... Had to change my order twice to get to the level of normal dish as described....
The service is good, good and distinctive and thankful all of them are Hiam, Chef Salah and Hatem
The sweetest food from the restaurant Kababji frankness and reception is wonderful and the service of the hostess Shaima Saad always good luck
Very friendly staff and nice treatment with the guests @ casa mia with team ahmed shehata and hayam and amr
Delicious breakfast & amazing service with friendly staff
Thank you chefs Ragab, Amr & Talaat for this breakfast
Thanks beautiful Hayam
Great breakfast and services from Hayam and Islam and chef ragab
Very nice hotel and the stuff team very kindly and helpful
The best stuff were Mahmoud , Tamer & Hyam did very good hospitality I recommend you all to visit stay in the hotel and also meet these people at Kebabgy restaurant
Clean rooms, great location with amazing views, cozy
Small pool is the only issue with limited spots has to be reserved
Thanks so much to all moroccan team very active and organized team dina and nancy and shrief im happy to treatment with them they are lovely and kindly and super
Restaurant Kababji dinner special and views of the Nile thank the names of the reception and Mustafa Tarek
Great place clean and lovely place. Very beautiful stay. Recommend to anyone who visits Cairo
Best look for a (family) hotel in Cairo. The best (hotel) restaurants in Cairo
At the Kababji Lagawa masterpiece and the service is excellent and we enjoyed the seating and reception of Jacqueline is good
The best service in Morroccan restaurant and the best food , but the wonderful view is another story Thanks Shaimaa
The service was excellent thanks to Hayam , kamel and Abdelaziz in the breakfast buffet they were smiling approachable and friendly staff with all the guests
Kababji restaurant for lunch is excellent, service is great and reception is great
View is great and perfect with tasty breakfast
Thanks to Hayam and Marian and Mahmoud Arafa
Great ambience beautiful Dina for Moroccan restaurant
Excellent service and food and thanks to hayam and abd aziz
In Kababji in tomorrow, the service was excellent from Fathi and I thank the good reception from Jacqueline
One of the most beautiful hotels in Cairo. Great view, great reception. The hotel facilities are very beautiful
It was a lovely experience and the hotel has so many exquisite dining options/cuisines. The view is incredible and the staff was outstanding and efficient
Our breakfast was in Casamia, and everything is home made and delicious thank u all.
Islam, eyad, mariam, hayam
I liked to share my enjoyable experience in this most wonderful hotel, with its wonderful natural views, its distinctive views in the heart of the Nile, the five-star breakfast, and special thanks to the distinguished service, the goodness of the face, the hospitality, and especially thanks
Hiyam Omaroseed Salah is the chef, Karim and the chef of Bataa Al Egg Rajab
Casa.mia have very good staff n proactive one. Nice view overlooking nile River. Foods are moderate but overall good taste
In the kebabji in Asha sessions beautiful barbecues and the best reception of Jacqueline and the most beautiful service fast and clean
All thing is perfect in the hotel specially in the breakfast they are very helpful specially Hatem and Hayaam and basant
The service was excellent during our visit today in Kababgy the welcoming by Haysam was excellent as well as the service quality was excellent as well
Frankly, this is the fifth time in the Sofitel hotel, and every time we are welcomed by the beloved Hiam with a sweet smile and a warm welcome that makes us feel warm in this cold weather Hiam that moves in the restaurant is like a bee between us we love and respect her and she is considered the icon of the hotel God preserves her and fulfills her hopes and what she aspires for in her personal life And the process
We thank the Car Lina Restaurant very much for the service, the staff, the excellent need and the taste in dealing and the service is very nice
The names of the employees - Hayam - Mansour - Moataz Ahmed Shehata
Excellent team and food thanks to all casa mia team
Mansour and hayam and marian
Very organized hotel with a very nice view. The breakfast is well served with the employee Hatem
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