Booked online one day in advance, however we have been told out of rental gears when we have arrived there. Got the tickets refunded, but how about my time and petrol, all wasted. Bad booking system.
Excellent activity for all ages! Our school trip off approximately 25 children learnt how to ski and snowboard within an hour!! The instructor was great and the kids were very confident and proud of themselves. Wonderful
Great Facility, A lot of the staff seemed like they didn't want to be there.
Have been coming here for a few years, can be quite busy some evenings, but it's a great place to learn to ski or snowboard. There's usually special offers all year round, so don't be deterred by the cost
I lost my phone in the tubes at SP and Yes I got my phone back 1 wk later thank you there still plenty of good honest people out der
Thank you
Awesome place, helpful friendly staff. Great for a board in the city.
Great afternoon out with me and my son. Staff members were extremely patient with both of us and provided us a good grounding for hitting the slopes!
We enjoyed lots of fun in the snow to celebrate a family white Christmas. This was followed by a delightful Christmas meal together. Snowplanet staff were fantastic right from the original organisation through to their help on the day. They went the extra mile to make sure that Nana(92) was comfortable right through to providing colouring pencils for the littlies. The food was great too.....
Not Happy. Spoke twice on the phone last night and they never mentioned that the restaurant was closed for a function and the tubing was also closed for a function. We drove from up north especially with our extended family. Try explaining all this to two young children. Ruined our day
Great fun!! Busy on Saturdays though so I will definitely go midweek!
Great friendly staff, discount days are great price otherwise it can he a bit pricey
Absolutely loved our experience here actually felt like Christmas.
Food and service was excellent and so nice to see celebrities with there families enjoying themselves.
It is a bit pricey to enter and hire gear (almost the same price as the mountain) but they have deals with cheap entry and hireage. Friendly and helpful staff to help you find the right sized gear. You are allowed to bring and use your own gear.
Facilities are quite nice. Two pommel lifts on either end that takes you to the top. There's also a magic carpet for the beginners area. One side was for riding while the other was a terrain park with jumps, rails and boxes.
Nice evening out to learn to ski.
Spectacular time here loved every minute of the xmas special and santas castle
Snowplanet exists only because it does not snow in Auckland, or anywhere in the North Island for that matter. Unfortunately, this alternative to mountain skiing is boring, overpriced, dominated by little children, and ultimately more dangerous than real snow sports, thanks to the overcrowdedness and careless staff.
Awesome place, students had the best day thanks so much.
We had such fun and the viewing area/cafe' is absolutely comfortable....
the american dude with the short hair and beard deserves a pay rise
Not happy.
Unfriendly as staff. Worst rental gear I've ever seen in my whole life. I work in the mountains, if u would hand out stuff like this, people would throw it back in your face, not to mention it wasn't busy at all and they didn't had a size 10 snowboard boot... pretty much the most common size... when asked for refund, they recommended to go a size up or down. Yeah right.
Overall experience was really bad.
Fun during summer. Can be very busy. Food is very good too
Great for beginners and experts because of the different sections
Make it longer....but great place to learn and good to hone your skills in preparation for the mountain
Was so amazing to see both Faith and Charlotte working here. They so looked after our kids during all those school holiday programs. It's 1030am on Saturday and my son is loving it. Not too busy, getting about six runs an hour...
The winter wonderland really don't have much to offer to little children and they charged around 14 dollars per hour for visiting,I found it a bit expensive,if they have indoor playground that is reasonable but nothing much in the winter wonderland so not really satisfied with it
Our students and parents had a fantastic time on the snow, a very worthwhile activity during Camp week, we will definitely be back again during our next Auckland visit.
Hard pack man made snow, good for shaking the dust off and injuries.
I took 120 students to Snow Planet over 4 visits. 90% of the students had not been to the snow or snow planet before. this provided them with an extremely special and affordable learning experience. They were given lessons either snowboarding or skiing and were able to build their confidence in the skill at their next visit. The staff their were awesome, they were patient, had good systems in place, a huge range of gear available and were flexible with last minute changes we made and students hiring gear. We would definitely go again.
Badly organised. Tubing was a short lane run hardly worth it. Overcrowded even during the day midweek. Hardly any staff to help kids. Disappointed
Fun, good experience, good food and drink.. But it's not like snow.. More like packed ice.
Great place for family fun if don t want to go up the mountain. Highly recommended. If you are after lessons, I would recommend 1 instructor to 2 student to get maximum benefit. Our group was too large and the instructors were not able to look after everyone
Not really suitable for younger children snow was like hard ice couldnt make snow men more practical for the skiers.
If you are looking for something different while staying in Auckland definitely go here nice food great staff and 3 hours skiing or snowboarding are definitely worth it!
Took my year 5 & 6 students there on Thursday, and what a great experience! The lady at the front desk was kind and caring, the instructors were AWESOME, and the burger meals were just delicious and well priced. Thanks Snow Planet; we'll be back for sure :-)
Easy to access and heaps of car parking and a great working team there
The best place to train before real mountains! Not much room there, but don't forget, it's all year winter under roof
We came in at an inconvenient time. They were in the middle of fixing a portion of the slopes so we didn't get a chance to try out their facilities after havin drove a bit. Having said that, that's not on them. It was just a case of wrong timing. Even so, after having seen the place, it wasn't that enticing to look at, for someone who doesn't ski or snowboard that is. A bit too small and bare in my opinion. That's all. Personal preference. On the other hand, their cafe/bar/restaurant and lobby were cozy.
We had our Christmas work do snow tubing, got some awesome photos and videos. Heaps of memories were made. Extremely easy to book and no hassles on arrival with a group of 17. Worth going!
Great fun and value for money. .... and the restaurant is top class!!
They put the prices up way too high and we could r afford it
Great place to meet for a drink and watch people wipe put on the snow...good selection of drinks
Giant freezer with snow all year round. Great training grounds for off-season!
Great for all of you snow sliders. For parents wanting to watch their kids, a great opportunity. Food and bar available. Ski & board rentals. The spot for year round snow sports and family environment.
Would be nice to have keto food as an option for customers
Snowplanet was a great venue for our work mid winter xmas function. Staff were attentive, the food was great and everyone enjoyed the slopes.
We bought a pass for skiing and snowboarding for 2 hours, with the rental equipment and clothing; so it was a bit expensive. We had a great time despite the crowd. If it's your first time, it will take a while to get into the boots and clothing. You can either pay for lockers to leave your belongings or just leave them in the changing area. If you're planning to get into skiing or snowboarding properly, I suggest you bring a jacket, pant, helmet and a snowboard or skiies, so that you don't have to pay for the rental equipment. You also have options to go tubing, and just play around in the snow in Winter Wonderland.
Staff were friendly and helpful and facilities working fine.
We really enjoy this place. It's an activity that can be enjoyed for the whole family. Go online and view the discounted deals on certain nights like Thursdays and Sunday's to get some good value for your money. Staff are very informed friendly and helpful. My daughter of 12 can't wait to go back and my sister of 28 is pushing to go as soon as possible.
Great, everything was fantastic and bonus the cafe was affordable!
Good for begginners like me, wonderful for kids and lovely for families
Awesome experience. First timers and found staff and equipment first-class. Definitely a must when back in Auckland area. Recommended with confidence.
A phenomenal structure, a great place to meet and enjoy.
I recommend.
Feels so luxury on the inside lounge area and great view of the action
Great intro to skiing without the drama of getting to the mountain
Lovely Cafe with great food and roaring fires. Don't ski etc but it looked like people were having fun on the slopes. Well worth a visit!
Very pricey but burtafuil if I won ae million bucks I wound shout my hole family & skiing &snow boarding & jet skiing lessons to I'll be full time member but I'm not rich I can only dream this place is ae winter wounger land
Seriously unaccomodating to beginners. I was there with two young kids and some of the staff made us feel like they d have preferred it if we just turned around, walked straight back out the door and went home. We shrugged it off and battled on regardless but I felt like saying I m sure you were a beginner once to one staff member in particular.
In fairness, one of the staff was awesome, which is why this isn t a one star review, just wish the others would have been the same.
Place itself is great - but our experience left us thinking it could be so much better. All it takes is a bit of understanding - we re not expecting a free lesson but a quick 5 minute chat to get the newbies out there wouldn t hurt surely?
I leaned to snowboard here, and my wife ski. The instructors are friendly and patient, and the facilities are awesome.
Good food and drinks, ideal for taking a break and recharging your batteries before launching back down the slope.
Really affordable Friday night deal. Pretty green skiing but still fun with some jumps.
I last time went with my sister a couple of months ago and it was a fun experience
My first time ever snowboarding or skiing. Had a great time! Good practice for our upcoming Queenstown ski break
Quite terrible service. Friendly down to earth people. Took an hour to just get the boots and boards. Not to mention that they never seem to have snowboards available. We have to drive an hour to get told - Sorry, get a refund or deal with it.
Also, what s with the uniform? A bright yellow T-shirt with the F bomb? Where s management?!
The only indoor ski resort in the city is of excellent quality.
Had a great afternoon visiting the snow without going to the snow.
Wow, is this place expensive... especially if you don't own any gear and have to hire it. Yet, we still had a great experience. Took our little ones out there for the day and they absolutely loved it. The cafe gave us the same feeling as we had when we were at Coronet Peak. Reduce your pricing especially for little ones and you'll have a lot more locals over weekends and school holidays. Never the less a fun family experience!
Really disappointed in the service here tonight and to top it off when your equipment failed in the lifts and my 6 year old had to get his pass out every time he got the lift (not easy for a kid with mittens on) hence the pass got lost and then to be told bad luck no refund on your card!!! as a business owner I would be mortified to have my patrons treated with such disregard. I would say we easily spent over $1000 between a group of 14, 3 generations of family
Would be happy to elaborate on this should the owner wish to follow up.
Uodate: Our kura, Te Aho o Te Kura Pounamu, visit every year; wonderfully patient and friendly staff from booking to departure; our konga always have an amazing experience.
Great time; super friendly, helpful and understanding staff - we'll be back!
This place awesome, last time my hubby bring me here b4 i go bc Malaysia
Snow Planet Ltd. is a unique and exciting indoor snow dome located in New Zealand. It is the first and only indoor snow dome in the country, offering visitors an opportunity to experience skiing and snowboarding all year round. Snow Planet Ltd. has quickly become one of Auckland's top family activities, attracting visitors from all over the world.
The facility at Snow Planet Ltd. is state-of-the-art, with a 200-metre slope that offers a range of terrain for skiers and snowboarders of all levels. The slope is made from real snow, which is produced on-site using cutting-edge technology that ensures perfect conditions every day of the year.
In addition to skiing and snowboarding, Snow Planet Ltd. also offers a range of other activities for visitors to enjoy. These include tubing, which involves sliding down specially designed lanes on inflatable tubes; ice-skating on an Olympic-sized rink; and even ice-climbing up a 12-metre high wall.
One of the things that sets Snow Planet Ltd. apart from other ski resorts is its commitment to sustainability and environmental responsibility. The facility uses renewable energy sources wherever possible, including solar panels that provide power for lighting and heating systems.
Snow Planet Ltd.'s dedication to sustainability extends beyond its own operations as well – it works closely with local communities to promote eco-friendly practices throughout New Zealand's tourism industry.
Visitors can also take advantage of Snow Planet Ltd.'s excellent facilities off the slopes as well – there are several restaurants serving delicious food made from locally sourced ingredients; shops selling ski gear; and even conference rooms available for hire.
Overall, Snow Planet Ltd. offers an unforgettable experience for anyone looking to enjoy winter sports in New Zealand – whether you're an experienced skier or just starting out, there's something here for everyone!
snowplanet.co.nz
