Amanda Baker

Review of Snow Planet Ltd.

Really disappointed in the service here tonight an...

Really disappointed in the service here tonight and to top it off when your equipment failed in the lifts and my 6 year old had to get his pass out every time he got the lift (not easy for a kid with mittens on) hence the pass got lost and then to be told bad luck no refund on your card!!! as a business owner I would be mortified to have my patrons treated with such disregard. I would say we easily spent over $1000 between a group of 14, 3 generations of family
Would be happy to elaborate on this should the owner wish to follow up.