SMaRT Technology Services, Inc. Reviews

Went in with a slowed down macbook after installing a new ssd hard drive that I'd been trying to fix myself for a while. Only took about 15-30 minutes to troubleshoot what the problem was. The guy working behind the counter gold me it was the hard drive cable and said I could easily fix it myself and that the cable was cheap. He helped me for free, and I really appreciate that there was no attempt for any funny business. As it stands this is one of the best experiences I've had with a computer repair service. I will definitely come back if I need to.

I took the laptop in for repair unsure of what the issue is for why it isn't turning on, but turns out it was a simple fix of disconnecting and reconnecting the battery. They did not charge me anything, and they were very nice! If any problems arise with my laptop in the future, this is the place I'd go!

I dropped in with a Lenovo laptop that was essentially dead, needing to get access to a presentation file. They quickly did some diagnostics and gave me a couple options. I picked one and they had me on my way in an hour. Friendly, professional, helpful. I hope I don't need IT service, but will be back to SMaRT if I do.

Updated Review: Phone issue still exist (I was told they would look into it due to similar complaints). However, when I visited the location, the representative was very helpful.

Friendly service great help!!! Highly recommend they are extremely professional and show you step by step the problem and the solution :) thanks again guys!

My mac needed to be opened because dust was causing it to overheat, it was still covered by AppleCare. They took it in and in 10 minutes it was done. Super nice people.

My MacBook had a minor problem that was covered in an Apple Quality Program. I made an appointment with Smart Technology Services because the shop was very close to me. I called in upfront, confirmed that they regularly followed Apple protocols, and brought my laptop in. The experience was pleasant and efficient -- the staff knew exactly what they were doing and made sure to utilize all resources they had available to solve the customers' problems. Mine in particular was timing - they closely followed up on the shipment of the part they ordered for my repairs and kept clear, prompt communication with me so that I got my repairs done in time while having maximum flexibility to access my computer. They are kind, well-informed, capable and resourceful -- an absolute delight to work with.

We are having a very difficult time getting paid on past invoices. They are not responding to Emails or returning phone calls.. They still will not pay for past due invoices. Be careful ever doing business with these people.

Quick, kind, to-the-point. They had a simple solution to something I thought was going to derail my whole business trip and didn t even charge for the quick diagnostic. Great work!

Over a month and my laptop is still as it was with no timeline on its repair.