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n
3 years ago

Worst doctor for the GI and worst customer service...

Worst doctor for the GI and worst customer service, pls let your staff know that they need to respect the patients no matter what nationality they are. add to this the nurses in D2 are so careless about the patient health as my relative fell down while they are chatting at nursing stations

S
3 years ago

Good

N
3 years ago

I had surgery to repair my fractured finger on 06/...

I had surgery to repair my fractured finger on 06/10/2020. My heartfelt thanks to all the staff in unit B1 starting with the nurses assigned to me right through to the OR #5 staff up to the Surgeon. It was only a day surgery. They made me feel very comfortable and well-cared for. Their professionalism and empathy helped me through that day. Rarely did I meet such an organized team, soft-spoken and full of smiles. My God bless each one of them. Million thanks.

l
3 years ago

I requested for medical examination to physical in...

I requested for medical examination to physical injury caused by assault to submitted to police. Based on their hospital policy, this case is not covered by the insurance.The required me to deposit AED 1,000 and whatever the coverage of the examination they will return the remaining amount. After my traumatic experience with this type of policy they told me that I cannot take the change for the 1,000 and only after one week (this procedure was not explained to me from the beginning). They informed me that they will call me and unfortunately it has been 2 weeks and I haven't receive a call or message. What I received is only the survey link. I called couple of times but nobody is answering the phone in the cashier. I hope there will be justice on this case

F
3 years ago

Thank you

Thank you
On health care

S
3 years ago

one best hospitals in Abu Dhabi. So far good exper...

one best hospitals in Abu Dhabi. So far good experience except the outpatient clinic visit registration. Staffs and doctors are very friendly and explain you everything. Many specialities you can find here which not available in other hospital in the city. If you are planning to visit Outpatient clinic and your insurance is not covering direct billing then please take insurance authorization before your visit. Please do atleast 7 days before your visit. Registration staff at the counter are not friendly and couldn't provide much information.

r
3 years ago

very bad experience from emergency department. the...

very bad experience from emergency department. they asked to pay 1000aed after that nobody is taking care. while shouting only they are doing something. we waited more than 3 hrs. that nurse in the department she is a useless person no help from her side. the doctor also taken too much time. this type of attitude to the patients is not good.

Y
3 years ago

Can you please stop the Intercom within the Emerge...

Can you please stop the Intercom within the Emergency Rooms? The technology advanced very well, so you can get a better solution very swiftly and easily instead of disturbing your patients with that noisy Intercom system. Other than that, this place is great for treatment and rehabilitation...

H
3 years ago

UAE

a
3 years ago

sooooooo disappointed by the nurses and the drs in...

sooooooo disappointed by the nurses and the drs in D1 and the manager there do nothing when you complain about the nurses who dont answer the bill or the doctors who show once or twice a week, what kind of care is this, never seen such a careless team from doctors, nurses and the ward manager, even his assistance salwa, did nothing to help us as patient and family and since my health didnt improve I went to another hospital as feeling comfortable is part of the treatment and that is something I didnt find in this ward, maybe someone cares read this and do something about such nurses and doctors and unit manager

s
3 years ago

I was plagued by a sudden asthma crisis. I entered...

I was plagued by a sudden asthma crisis. I entered the hospital, even though I am visiting. I am sorry. They care about me. May God reward them with all good. Even the medicine gave me for free.
Thank you to Sheikh Khalifa and the Emirates for the care, attention and human side that has proven its existence and with the power of God bless and protect you.

B
4 years ago

good

A
4 years ago

Bad experience in emergency, horrible with dealing...

Bad experience in emergency, horrible with dealing with small babies. Instead of helping small baby (20 months) with a high fewer (38.9) nurse was more worried does the baby has insurance, which he has, and left the baby crying and throwing up to check his insurance. Waiting for doctor too long and we just left the hospital and went to another which gave my son proper treatment

J
4 years ago

I'm still new here in Abu Dhabi when I came visit ...

I'm still new here in Abu Dhabi when I came visit here with my family because of my Uncle. I was mesmerized how luxurious this hospital is. They have great facility, waiting areas for male and female is huge. The security is tight, you will absolutely feel safe here. The quality of service here is top notch. If you need to have a check up. Better try this hospital. It is worth it.

H
4 years ago

Excellent and beautiful hospital and great design ...

Excellent and beautiful hospital and great design from the outside
Doctors and nurses summit in a professional work and in treatment
Facilities in the rooms are spacious, clean and equipped with everything
Only in it some problems in public utilities of tightness, smell, etc. and prices are generally quite high
Positions are available, but sometimes they are funny

D
4 years ago

hi, not good nurses, when tried to talk to the nur...

hi, not good nurses, when tried to talk to the nurse in D1 at night for pain medicine, i found her sleep in her seat!! where is the incharge?? I will no way go there for any reason, espcially with arrogant doctor who misdiagnosed.

M
4 years ago

One of the biggest hospital of SEHA (Abu Dhabi hea...

One of the biggest hospital of SEHA (Abu Dhabi health service company)..

Government facility..

Make sure your insurance is covered here before you book appointment..

If you have any questions call 80050 for the help...

Even for rebook appointment or cancel it..

Tertiary level hospital mainly cardiac surgeries are done heare...

Only facility for psychiatry in Abu Dhabi in government sector

m
4 years ago

An abnormal delay to enter the appointment for app...

An abnormal delay to enter the appointment for approximately two hours, and this thing is repeated every week for the appointment, knowing that the appointment to take needles only is included on the system and has to agree to it for insurance for about two months

m
4 years ago

Not satisfied with the service in the hospital bec...

Not satisfied with the service in the hospital because you do not care about the patient after the operation, where I and my child stayed in the ward after the operation from ten forty minutes to six in the evening to be transferred to the children's ward

S
4 years ago

The hospital overall has a very good-pediatric cli...

The hospital overall has a very good-pediatric clinic, with Drs and other staff being very professional, and doing their best to help.

The thing that lets it down though is the wait time to receive medication from the pharmacy, on busy days the wait time is more than one hour. The process needs to be more streamlined to reduce wait times and this is with all of the stations being occupied by different pharmacists.

k
4 years ago

I went to the emergency room and it was one of the...

I went to the emergency room and it was one of the most disappointing experiences I have ever got, the hospital made me wait for like 45 minutes until a doctor came ,I had a hand burn and it hurt me for a very long time ,and my brother had the same experience at the emergency room too .

P
4 years ago

I am really pleased with the services offered ther...

I am really pleased with the services offered there it was my first time and i received the best care and especially dr Alia she was so kind and caring and the nurses to were so good am really happy

L
4 years ago

Thanks to all the medical staff. Thanks for the hi...

Thanks to all the medical staff. Thanks for the high efficiency and the high level. You planted the smile on our hearts and drew joy in our livers. Thanks to Dr. Nasser, Dr. Abdullah, Dr. Farida, Dr. Rima, all the medical staff, especially the nurses who do not know the taste of sleep, and their eyelids never at all. For the sake of the safety of children, we are accompanying people sleeping and they do not sleep, may God have mercy on him, Dr. Fawaz, and his spacious accommodation
Thank you, His Highness Sheikh Khalifa bin Zayed, may God protect you and your care and keep away from you every harm. I say to you, thank you because you planted in your people a great value, the value of peoples is a value. Learning in schools, hospitals, and all governmental and private institutions is a value that we see is more valuable than all values. The value of its name Ethics teaches in a school called the United Arab Emirates, teaches its people to be ambassadors, and we learn it for expatriates to spread it in our countries. We learned it from your good land. We learned it, and it is considered one of the most valuable values. We learn about mercy, love, and giving. That article It has no value when the matter is related to the fate of a human being. Yes, I say it, and I swear to it, that destiny is beautiful. It made me to be under the wing of the mother, the Emirati princess, the mother who treated my daughter for nothing. Yes, she is the mother who gives and does not wait for
Thank you, His Highness Sheikh Mohamed bin Zayed, for all the words of love that we learn from you and your beautiful gift. You call on my parents, yes, a word that the father says to his children, and perhaps fate, we lost our fathers, and we seek it in you with your voice and your calls to my sons. We feel more secure in your presence And save our Emirates, the Emirates of goodness
May God have mercy on the founding father, may God have mercy on him, may God have mercy on him, and may God rest him in heaven between the prophets and the righteous.

A
4 years ago

I thank the hospital administration for the good m...

I thank the hospital administration for the good management ... A wonderful service in Al-Tawari was provided to me. I did not find it in several private hospitals in Abu Dhabi .... I enjoyed the pictures on the hospital corridors, especially the photos of Sheikh Zayed, may God have mercy on him

F
4 years ago

I have never been treated by people this bad in my...

I have never been treated by people this bad in my entire life .. as I was treated in this hospital by their stuff.. I don t know about the treatment though .. I didn t even get treated for my sickness there . they just showed me the way out and suggested a private hospital instead .. I wish there was a -5 star button so that I could click on that while reviewing this..

I
4 years ago

A patient visiting hospital is already in pain and...

A patient visiting hospital is already in pain and distress and the least he expects is respect and peace. Experienced an absolutely disappointing customer service today destroying the name of the great Sheikh Khalifa by attending a patient rudely. Hope someone in the management wakes up and takes some serious action to change the environment into peaceful and respectful location and sensitize the staff to be empathetic with patients.

N
4 years ago

I went to the emergency room once in pain the way ...

I went to the emergency room once in pain the way the nurse entered the needle was wrong but hamdullah the pain went away. But i have surgery next week i hope they don't do the same with the needle as i have a phobia from them...

S
4 years ago

good

A
4 years ago

Best Experience here...

Best Experience here...
Salute to Management,doctors,& all the staff working here...

M
4 years ago

Good

J
4 years ago

worse experience ever, Dr Bakry and Dr Thana had b...

worse experience ever, Dr Bakry and Dr Thana had bad expericene with them, dont like to ivolve the family with the treatment of the patients, and when asked to change the doctor as im not comfortable with their attitude nor their treatment, they refused and said its NOT MY RIGHT! add to this nurses in D1 are careless and no sympathy at all while caring for the patients, i made complains but no one listen including the manager of that unit