Racist social worker, c&p outright lies. Turns in incomplete templates. oig contacted about this facility so far nothing
Frauds the whole lot. They will go so far as to forge info on your paperwork so it doesn't go through. Always leaning on the doctors to not diagnose or treat anything.
They shred evidence. They will say they have not received it. This even if you have proof. They break the law but no one is fired. All these folks need to be in jail.
They are just as condescending and lazy as you would expect the regional office to be. But you have no choice but to deal with these people. Too bad VA is not paying attention to these.
I have been to this location and have always had a good experience. I ended up going to the ER and admitted into the hospital and the staff was very professional and gave me the care I needed
As a 67 year old disabled veteran, I have dealt with the Social Security Administration (SSA) and the Dept of Veterans Affairs (DVA) on issues involving SS and VA benefits, respectively. SSA is much more responsive. The DVA is an entrenched bureaucracy. Applications for benefits move at a glacial pace. There is no sense of urgency.
I tried to call and the line began giving me a "line is busy" beeping sound. That's a very inappropriate way to operate for a place that claims to be a hospital. Can the department of veterans affairs not shell out a few bucks for call waiting?
Just great, I'm trying to get back on some meds after a couple of years. I just called and it took me 57 minutes and only spoke to 1 person. The phone rang for about 55 minutes before I decided to hang up. Called again and the earliest time I can get in is on July 25? So much for trying to help vets on getting they need. Edit: I ment to post this to the Debakey hospital.
Nice atmosphere Excellent
This place is where they make nightmares. The kind your momma will say your lying about, and its all by design to be exactly the way it is.
