Simplex Industries Inc. Review

Worst customer service, unresponsive to fixing major problems with their product!

I work for semplax homes so I guess it's good the people are friendly and my bosses are good people wouldn't want to work any place else it's a good job

The builders are nice, staff is super friendly, but check other fabricators for prices.

This is a wonderful builder of homes. From large to small houses, buildings, apt complexes, simplex has what you are looking for. I know people who work here and they are paid well, Get great benefits, and love the environment. Not to mention how much they give back to the community! Def a choice spot for the next home ownership iny book!!

Nice company, yard is a little tight for truck deliveries. Gotta be willing to compromise. Truck, tractor, and forklifts all use this inbound lane. Patience is key.

Great place I work there and wish I worked there starting 1977 when I graduated

What's up Dean ? You get my message that I left at 12:04 when it was done ? As I stated in voicemail - make sure the 2 Tinkerbell's to your right , Stand Down on 16 April !

16

Horrible workplace environment providing poor craftsmenship...

Me and my wife got ripped off by Simplex. They recommend Scott Chilton from Mid Atlantic Modular to go threw for our house and now we are Out about $40,000 that he stole from us with no house,and forged simplex blue prints. And all I get from SIMPLEX is sorry we can't help you and I have a signed contract for a simplex home. I am not the only one there are 3 other people that I am in contact with having the same problem. This company doesn't want to help you at all if you have a problem. I have a new born baby and no home to live in, living out of a 29ft camper till I get a house. Thanks SIMPLEX for making my life a living hell and my wife losing her job.

David & Jennifer Warwick

Great employees who take pride in their work. The modular homes are always the finest quality .

I use to work there not a bad place it's just a lot of workers are prejudice in this in present it should not we should work together as 1 I lost my job behind going through real life events and it affected my working at the time. But Mr. Dean Scott is onw of the greatest amongst men I have ever met. Another Plus ( Real Nice Module Homes I will suggest if you're in this area buy from this place.

I've debated whether or not to leave a bad review or not of Simplex, but I feel like I have to at this point to warn people. First off, I would definitely recommend for people to do as much research as possible before going the modular route. It is definitely not nearly as easy and quick as Simplex makes it seem, I'm still not moved into my house in March 2021 when it was delivered last summer 2020. Also, make sure you have a reliable "middle man" (see Simplex business model) as mine was an incompetent drunk and didn't explain anything to me. House itself is very nice, except for roof leak, which I hope they will fix. The Simplex people were nice, but now I'm realizing they didn't explain nearly enough things to me like they should have. In the end, I like their product besides the roof leak but the whole process takes way longer than it should. They should definitely do background checks on builders before they work with them because that's just a bad look from a business ethics standpoint.

We had a terrible experience with Simplex. Our house was constructed with moldy materials. See attached pictures. We hired an industrial hygienist to test the trusses in the picture and the tests came back positive for mold. Simplex refused to pay for remediation and admitted they have no quality control process in place to prevent this from happening again. Then we found error after error. Simplex conveniently "forgot" to wrap our house in Tyvek. They also gave us the wrong set of kitchen cabinets but claimed they didn't know what I was talking about when I questioned them about it. In addition, there were many electrical problems. I had to hire an electrician to open up walls and fix things, add light switches that were missing, and change the placement of light switches because door trim would have covered them. In addition, Simplex admitted that we paid for a more expensive truss system even though we never requested one from the contractor with whom we were working. It was too easy for Simplex to blame it on contractor rather than take responsibility. In addition, there is no automated process to select finishes. We literally had to email our requests one by one. They could easily create a Google Form (for free) to automate this process, but I don t think anyone there knows how to do that. They are still operating in the dark ages. Finally, it s telling that so many of their employees post Google reviews. It s obvious that they were asked to do so to drive up the overall ratings. FYI Glassdoor is where employees should post reviews, not on Google. Do not waste your time or money building a modular home. We built a stick home before this house and the process was much easier and more cost effective.

Never, under any circumstance, have this company build your home. They built our house incorrectly- some of the windows were placed wrong, and they have so far refused to fix it. They also left 6 of their trailers on our site for almost 6 months, and when they finally came to get them they dragged them through lawns, ditches, and a lot of mud on the way out. They tore up our property, but more importantly they dragged enough mud out onto they road that our town billed us for street cleaning and took away our building permit. We don t have our permit back yet. These are just the most recent examples in the long list of reasons why no one should ever put themselves through the torture of trying to get this company to build a decent house. If I could do it over, I would find a great architect to design the house, then I would find a builder with great reviews and recommendations, and I would hire separate installers to do the interior work like floors, vanities, and kitchen. There is no benefit to ordering a modular home, unless you re ordering multiple identical homes, and you aren t too worried about the timeline and quality.