L Del sordo

Review of Simplex Industries Inc.

We had a terrible experience with Simplex. Our hou...

We had a terrible experience with Simplex. Our house was constructed with moldy materials. See attached pictures. We hired an industrial hygienist to test the trusses in the picture and the tests came back positive for mold. Simplex refused to pay for remediation and admitted they have no quality control process in place to prevent this from happening again. Then we found error after error. Simplex conveniently "forgot" to wrap our house in Tyvek. They also gave us the wrong set of kitchen cabinets but claimed they didn't know what I was talking about when I questioned them about it. In addition, there were many electrical problems. I had to hire an electrician to open up walls and fix things, add light switches that were missing, and change the placement of light switches because door trim would have covered them. In addition, Simplex admitted that we paid for a more expensive truss system even though we never requested one from the contractor with whom we were working. It was too easy for Simplex to blame it on contractor rather than take responsibility. In addition, there is no automated process to select finishes. We literally had to email our requests one by one. They could easily create a Google Form (for free) to automate this process, but I don t think anyone there knows how to do that. They are still operating in the dark ages. Finally, it s telling that so many of their employees post Google reviews. It s obvious that they were asked to do so to drive up the overall ratings. FYI Glassdoor is where employees should post reviews, not on Google. Do not waste your time or money building a modular home. We built a stick home before this house and the process was much easier and more cost effective.