Sheraton Suites Fairplex Reviews

All staff was happy and helpful. Rooms were clean a nice. Beds comfortable with good choice of pillows. Food in the restaurant was good also.

Typically come her for work events, where there is plenty of space to accommodate our group size. Service is quick, although food can be hit or miss.

I was here for an awards banquet. I thought the room was pretty spacious and nice. The waiters and staff were all friendly. The stage and dance floor were decent size. The food portions were super small though, was definitely still hungry after dinner.

Great place to walk around for the fair. The venue is lovely.

Great room and service. Remarkably reasonable rates

Nice rooms. Breakfast and lunch provided were sub par

I was at the Sheraton in Pomona for a medical school event this last week. The main hall way was very nice and well kept. The conference rooms were very large and nice as well.

Very very nice the way it's set up clean staff are very friendly

Service is friendly and welcoming. Rooms are very nice and clean. Love staying here.

I was there for a business meeting. just for a couple hours.

A great hotel for local escape every now and then.. the family loves and so do i.

Good price, great place! Very convenient to the Fairplex.

We went for a conference. Didn't love the exposed walk in the heat between conference and hotel venues, plus few places to connect and socialize. We did like the dry sauna, the spacious rooms and the super helpful staff!

Came to the Sheraton for a company conference. It is a clean facility and the staff was very kind and attended to us very well. Definitely a good place to have business conferences/meetings

I recently went to the Sheraton to do a presentation at a SILC conference. I was impressed by the cleanliness and the accessibility of the hotel. The parking lot is a tad bit confusing, but overall I recommend this hotel for professional events.

The rooms here and the service are great. The dining here is also good. But somehow, every year my company comes here, the rooms get screwed up in some way or another. Under booking, over booking, price inflation at the last minute by $100+ a night... The staff is always helpful about it but it gets old.

Very beautiful this hotel. And at an adequate price

This is a great hotel for seminars. Been there few items to attend seminars and had good experience. Ample parking space which makes it easy.

Always wonderful staff that help us kick off our slecial events. Thanks Sheraton Staff

I recently visited the Sheraton Hotel for a wedding in which my best friend got married. He actually got married at the Coco Palms down the street but the the grooms men all changed in one of their rooms. They were clean and beautiful. The main hall was was also beautiful and guest services was very helpful with our shuttle down to the restaurant. I would definitely recommend this hotel to my friends.

Went here for food truck thursdays and it was great deffinatly going back next week

Attended a wedding at the Sheraton Fairplex Hotel. The grounds where the wedding was held was beautifully decorated. The flavored water offered to guest while waiting for the bride wad a nice touch. The room is which the reception was held was inviting and the employees respectful and helpful. I would recommend this hotel for an event.

Best rooms I've seen in the area. Excellent service and friendly staff.

Good size suite with many door to separate sleeping area and restroom from reception area. Relatively modern, with key card entry control, rather then card swipe. Limited usb charging ports. Serious issue with room availability. With confirmed reservation, tried to check in 30 minutes early, and was told we had to wait for normal check in time. Ran some errands and tried checking in again after the approved check in time and was told no rooms were ready and they would call us when a room was available. They did call while we out to dinner and we checked in that night. When we checked out the next day we found out the our credit card charge did not match check out bill. We had to call the bank to dispute the charge and get it corrected. Stayed at two other hotels in the area during the last month and this was by far the worst experience. Parking is an extra charge and posted signs warn you park at your own risk.

Nice and luxurious hotel. Impressive layout and comfy hotel suite better than others in the vicinity. The only negative thing I can say is WiFi is not free. They charge $10 for WiFi.

This Sheraton is Special, the best 2 weeks I had in a long time.

Best hotel I stayed in Pomona Virginia, great conference center, it's big hotel loved the computers, the entrance where you sit, the pool, hot tub, sauna, and hotel rooms it's big two beds, big bathroom will back here

Got an email at end of stay that they are charging me for water bottles that they placed in the room after closer review one shows that it says free the other shows in a very small area that it cost money. What the heck! We brought 2 kids one of whom cannot read because she is 3 years old. If your goin to charge for that keep it down in the main lobby. Be very carefull of hidden charges when you stay here. Plus it's very loud by elevator rooms with people getting on and off.

They refunded my stay on water bottles that kids opened up, it really was a pleasant hotel

Organ donation and transplantation conference. People were there to get more information on how to do the best to help families. Always great to volunteer there

Beautiful hotel with friendly staff and amazing food in their restaurant.

It was for a cleaning expo. Everyone was great. The place was clean. I enjoyed myself.

Spacious room with upscale amenities. Staff was friendly and efficient.

Celebrated the Holy Supper on Feb.14, 2020 Also , had the blessing to direct the Santa Maria Children's Choir and was very satisfied with the kind service rendered by the staff. All our needs were met , and more. Very pleasant experience.

Perfect!
One of the best.

Great place, great staff! (the front desk staff was friendly, very helpful, and eager to accommodate) This location was close to where I needed to be, the restaurant and bar were great and being a pet friendly Sheraton, I'll definitely stay here again!

If I could I would give it zero stars, let me start by saying that this hotel is way over priced for what you get, got it on hotwire for a lesser price and still left disappointed. First room they gave me was dirty. Crumbs on the floor, refrigerator was dirty like someone spilled something on it, hairs on the restroom floor, trash behind drawers, and tv had hand marks from I guess a child that was there before us. Got moved to a second room which was ok, except for a couple crickets I had to kill in the middle of the night. Next morning got up to make coffee and noticed it had a funky smell and was expired. Went downstairs to see if they had coffee for guest and they wanted to charge me(for the same coffee that is in rooms). Later that after noon we went down to the pool and Jacuzzi, and to no surprise the Jacuzzi was not working, plus had dead bugs and leaves all in it. Pool was the same. Disgusted my wife wanted to at least try the sauna, and left cause it had roaches in it. Water that they charge for in the room had something floating inside of it like mold. Hotel doesn't offer a complementary breakfast or coffee, if you want to upgrade for the club lounge which includes a breakfast you will have to pay $35 dollars a person's per day. Which at that point I rather not eat there because of all the dirtiness. No free WiFi. Felt like this hotel wants to nickle and dime you for everything. Also when they charged me the security deposit, they wanted to charge me double because their system showed that I didn't pay, not until I showed them my account off my phone did they stop asking me to pay again. You are better off staying somewhere else that at least gives you the basics at no extra charge. Not worth $200 a night. I am not picky person and have traveled and stayed at nice hotels.First and very last time staying at a Sheraton.

Sheridan is my favorite Hotel very comfortable and clean you will be satisfied trust me. Classy establishment.

The place wasn't cleaned and we were there in quarantine for 14 days, the restroom soap dish was molded under neath it and the grab bar had some kind of white substance underneath it. The mini fridge took days to get cold, but the Health Care Staff was Exceptional 5 Stars and i am not saying that because i am one and the provided toys for the kids Christmas, 3 meals a day, and a outfit if you needed it. them.

This place is Gorgeous... I spend alot of time in this area or close by but I found this to be a hidden jewel and very nice big rooms that u have to see to believe. 2 TVs in each room that's how nice they are and very clean and updated to make you come back. I been here twice in 3 weeks and plan on coming alot more.

Very nice clean place to rest for the night. Great awsome service

The location is fairly remote from anything other than the fair grounds. Rooms are nice and clean. Staff was very friendly.

Rented out conference room, audio system is good but acoustics were bad.

We attended a retirement party at the conference center. Service was good and the food was very tasty for buffet style dinner. Kudos to the chef and kitchen! Otherwise service and ambience was nice. We will come back if we are ever in the area.

I was very impressed with this space and the professionalism of the staff

I've been to eat/drink at McKinley's located in the Sheraton Fairplex Hotel several times. Every time the service is amazing and the food is just as.

Friendly & professional service. All staff was courteous and so helpful.

Best hotel in the vicinity, suites spacious and quiet.

Went for conference, catering was good, staff was great

I went for a white coat ceremony and I liked how there was a tram to transport from the parking lot to the designated area

Very clean and great hospitality. Breakfast is not worth $20 though.

We had a whole day of wedding festivities in the California Conference rooms and it was great. Well taken care of, friendly staff, spacious environment.

I went to a charity event here and all of the food was amazing. Even though it was a very hot day outside, the ballroom our event was held in was very cool and comfortable.