Selfridges Reviews

I called one of Selfridges Departments to request a psychic reading with the company Psychic Sisters. I requested a booking with a male reader as somethings I only want discuss with a male. The Lady on the phone was quite clear that they do not hire male readers and in a sarcastic tone told me that "Is why we are called The Psychic Sisters" I then asked if it was their Company policy not to hire male readers and the answer was a clear YES. I asked them why do they discriminate based on gender and reminded them that is was illegal to do so, my question was not met with any politeness to say the least. I told them that what they were doing was not right and it should be reported to The Local Authority to look into and correct. The Lady on the other end kept on saying "Goodbye, Goodbye, Goodbye" and put the phone down on me. Not Professional in the slightest and best to avoid these sort of companies. Mr. Selfridge would turn in his grave if he knew his store acted like this.....

This place has it all but it s expensive. Great place to window shop. My wife loved the shoe department but we would have to mortgage the house for a pair of shoes

Elegant, organized and posh
Words that came to my mind as I left heading back to the big Apple, where comparable stores are not, unfortunately!

Amazing selection of cheese! Not too expensive but still not cheap either. Good continental European cheeses!

Nice shop with great shop and huge, but it's tooooo expensive

Great place to go if you want to test the limits of your bank account. Lots of brands and items to choose from for almost anyone. The food hall is an absolute marvel.

It is quite chaotic in there, and the staff up at Karen Millen were up their own backsides as seems to be tradition for most shop assistants in Central London. Maybe I have out grown the excitement of "Selfridges", but last few visits have been unpleasant. Staff are either rude, or clearly trying to make commission on their wages. Customer service is appalling.

Beautiful, everything you could need for a gift... very pricey

Very pleased to have my watch battery replacement in the same day.

Voted as 'The Best Department Store in the World', the store prides its self on providing the highest quality merchandise and services. Its renowned reputation as a prominent store is truly reflected by the vast range of high end brands throughout the various floors. Beauty/Spa Treatments are available on the ground floor, including facials, messages, to light therapy. The Department store holds exclusive events, product reveals, limited edition items/products, great for those special purchases.
The Food Court has a variety of different foods, and there is a area to sit and relax and enjoy the surroundings.

A great iconic department store but obviously everything is over priced.

A good place to visit for the expirience but I wouldn't recommend shopping there is prices are ridiculously marked up.

What can I say about one of the best shopping experiences you will ever come across not only in the UK but the world. It really is a shoppers paradise all under one roof. Just when you thought it could not get any better, Selfridges surprised many people by adding a Cinema to the basement level of the store. Went to see the latest Star Wars film there.



However it's certainly worth going just for the experience and you can fit in a bit of retail shopping without having to walk very far.

The fashion mall,you will get all fashion accessories and also some utility items.

The place to go if you want to treat yourself. Unrivalled, the best store in London without any doubt!

Iconic London Department Store. Just way too crowded and expect to pay a high street premium on most if not all goods.

Luxury at its finest. If they don't have you don't want it:)

A British, (albeit started by an American), institution. The must go-to place for anything and everything you need. Dozens of departments too many too list. Allow an entire morning or afternoon. Eat all your meals here at the superb redtaurants abd cafes. Buy exotic meats, fruit and veg in the food department to satisfy your epicurian tastes. Pick up a fondue set for your neice or some cast iron french saucepans from the kitchen section in the basement. If choice is king for you, this is the place.

The service is terrible but the store is nice and there s always something new happening at Selfridges. They ve done nice collaborations with various companies which makes the place more interesting. From my experience, I feel as if the staff aren t passionate about the companies that they are working for and fashion in general which is disappointing. However, the staff at the gown section were great.
Overall I hope that Selfridges improves their service and hires friendly and enthusiastic people to bring some life to the retail industry. I d rather have employees that are actually interested in fashion and the clothes that they are selling over whether they have had experience working at a high street brand.
For that reason, I have stopped going to Selfridges.

I really like selfridges. I go there quite often and check out their watch room which has an amazing selection

All known designer's brands. Prices are accordingly. Good to see the latest trends!

Gigantic department store which is currently reconstructing certain areas, such as the tech department. Fantastic selection and staff.

Have always loved visiting this amazing shop and it is still right up there as a first class shopping experience

Loads of 'stuff' some lovely things but too big, somewhat disorganised and some of the concessions are understaffed.
Irritating habit of no prices on stuff.
Finally, the music is blazingly loud - closer to nightclub than department store. Ouch!

We are happy because when finished shopping, we can manage tax refund there..

It's in London and if you're a tourist you don't come there every day so I love it so much

Selfridges is always a pleasure to shop in, well laid out, clean, usually friendly staff, and great location. If only the parking was better, can t have it all I suppose.

Great selection of brands, always developing and changing. Well laid out. Nice food hall.

Wonderful store beautiful items and super friendly staff, best store in London

Shopping centre with everything you need. Great staff, had a free facial. Free pamper, who would say no to that.

Department store with the now usuall shop within shop concept. I prefer to walk into a store and find what I'm looking for in exactly one place. I don't want to wander from one brand to the next only to see more of the same.

Stuffy and expensive. Some creepers walking around during my visit. But hey, maybe you might like it.

Great service and the point for any highend shopping

Love this place & at Christmas is even more special

Huge shopping mall, have absolutely everything. Can be daunting and bed to find what you are after so allow yourself time to walk around

Great for that something special, be it a pair of jeans or some chocolates and a card. Love the street fashion, shoe, tech and cook book sections.

Selfridges is one of my best place to visit when I'm in London. Fashion students you must visit, very expensive

Excellent friendly, I love selfridges, good on you Harry RIP.

Recommend food hall with great choice of delicatessen. To my suprise the food prices were quite normal

good place for branded shopping, but i felt it was better before, i personally love their yellow shopping bag

Fab department store. One of the best in the world.

Still the best department store in London. Terrific range of products.

Not as it used to be bring back the old Christmas windows inside to modern no
character

Beautiful shop, well laid out, very friendly staff! Very expensive but that's to be expected from Selfridges.

Very helpful staff with a wonderful food hall, picked up this pleesecake which tasted amazing!

My favourite department store - has most things you need and the layout makes sense.

An interesting historic building. Quaint bit expensive

Definitely one of the best places to visit in London! You don't have to go for shopping only but the multiplicity of the place is offered also for a visit or a shopping Centre walk!

Great shopping and sales!! staff excellent so helpful only place to shop

alongside Liberty of London... one of the best department stores in the World

The place itself is amazing with all the designers however the staff are the problem . For an expensive luxury place the staff come across as scruffy . The girls on the door today had very messy hair that was not brushed or maintained properly . One girls hair colour was a complete box DIY job that was an absolute state . It looks unprofessional and if I went to work like that I'd be sent home immediately even the dress code wasn't stylish or professional. Disappointing