The service is terrible but the store is nice and ...

The service is terrible but the store is nice and there s always something new happening at Selfridges. They ve done nice collaborations with various companies which makes the place more interesting. From my experience, I feel as if the staff aren t passionate about the companies that they are working for and fashion in general which is disappointing. However, the staff at the gown section were great.
Overall I hope that Selfridges improves their service and hires friendly and enthusiastic people to bring some life to the retail industry. I d rather have employees that are actually interested in fashion and the clothes that they are selling over whether they have had experience working at a high street brand.
For that reason, I have stopped going to Selfridges.