Selfridges Reviews

As good as always, especially customer service in the lingerie department.

Prayer area is the most relaxing place. Located on 4th floor as you leave the lift.

A shambolic collection of designer outlets which make it impossible to shop for any particular item.

When you want to see what you can't afford just visit

The kitchen queue was long. Although I just wanted a take away, I have to queue with those waiting for seats..

This is the shop to visit for something fancy. Excellent range of high quality goods. Bring loads a money though.

Great place to visit with some history and good food

Lovely new restaurant in Selfridges called Brasserie of Light. Food and decor were fab.

Store was uncomfortably hot. Not condusive to a pleasant shopping experience.

I wish I can go back here again and again. Excellent customer care.

I always have a great time here. Lovely, christmassy experience. Highly recommended. Classica, british culture at it's best.

High end retailer, we visited as the food court does several gluten free products that we wanted to try. These were very nice and we would return to get more next time in London.

Selfridges is great for all your designer needs staff are very nice also the food court on the 5th floor is great

Huge and comprehensive and iconic department store.

My favourite shop in the world
Just expensive

Great but make sure you have enough money in your bank!! Not so good if you arent good around crowds.

Fantastic customer service with smiles and very well priced product on what I purchased

Large beautiful luxury store. Music according to the floors. Huge choice of brands. Well located. To do

Always super busy due to being in Central London but so much choice. Can even go in just to grab a bite to eat from the food court. Not just luxury brands, but some high street too. Could spend hours in there browsing and not have seen everything Selfridges has to offer.

Pretty good but not well organized. Everything you see is all on hangers and staff does not offer best service

I'll always give William Selfridge five stars; but to be perfectly honest we miss the old store before they turned it into a modern California Galleria -- not to feel bad, every retailer has been spooked by the internet and English traditional fare has hit the proverbial moat. The high Street is in big trouble, along with the older buildings in London. Too bad. The old Selfridge rocked on with men's clothing on ground floor the minute you came through the heavy side doors annual sales were great. Up market GAP, we don't need. Is there any big label NOT selling tennis shoes? Haute Couture is dead. Grime music for the homies will not bring cash to da hood. London forgot how to be London. So glad to see it before it died away. Some pockets exist now tucked away in small shops behind Piccadilly but even they are disappearing fast. I'll give some good marks to the food hall, but still only a shell of it former self; shrunken and compact but still international but sit down substitute eateries dominate (like Harrods, there must be more quick money in the restaurant trade but still fresh limited produce and meats for home. Fish monger looks fresh. If you're after some good hot pastrami and WiFi they have it...one bit of modern I don't mind...it celebrates a 50 year anniversary....hello, one hot corned beef on rye please!

I walk around this expansive hell of expensive clutter with one lingering thought,

"Wake, work, spend, repeat.
You'll never be enough,
You'll never be enough,
You'll never be enough,
You'll never be enough,
You'll never be enough."

There is more to life. Aimlessly walking around this leviathan of a shop, which in itself takes a couple hours to cover without stopping, I realise the utter meaningless of this endless tirade of material bullshhhh, that's replaced every season with the new line of 'You'll never be enough' whatever.

Usually this experience is followed by a sad tube ride home.

This place is great for food and cool
Clothes for food prices such as, bape,off white, etc.

It was all mismanaged and there was no appeal of attraction. So please avoid to waste your energy and money.

Unfortunately, The electronics' section is NOT as it used to be. Bit outdated!

I always like this place except if you look Arab the perfume department can be annoying.

Great shop with a lot of choice and very friendly staff who help you find what you need.

Well who doesn't know Selfridges? The oldest shopping mall in one of the busiest fashion streets in the world, Oxford Street with an open and touch 'em 'all approach!

Even if you don't want to shop, have a look inside; you may be intrigued by the hundreds of candy flavours in the Food Hall!

Good for window shopping. Doesn't have the same vibe as it did, when I used to go there 20 yrs ago. Tooo expensive. Felt sad. Bring back the old Selfridges that had more charm n character.

Didn't really found much to buy but the facade and the decor at this place is Instagram worthy

To busy to hot just a mish mash traumatic visit but it is a beautiful shop,

Just had a little look in here, staff were very friendly and willing to help. No offers or sale which is what I was looking for. I must admit i love the feel in Selfridges though, I think it s very neatly designed and kept.

Nice big department store , plenty to choose from and the staff are all really friendly. My friend was buying a gift from Louis Vuitton and the girl in there was really helpful and friendly. Found the sales person in Prada to be a bit grumpy, she didn't really help us and seemed quite dismissive, a shame because we didn't end up getting what we wanted from there because she put us off.

Great food court.great classic shop. Highly recommend a visit if only to browse

What's going on with your fashion. Service in zara always non existent. Staff arnt there to help just to fold clothes!

Love Selfridges, there is always something new to explore. I was looking for gin for a friend and they didn't disappoint. Both sides of one display were full of many different types and flavors of gin. I can't wait to try more!

On 24th of July'18, I had an exceptional attention and exellent customer service in Tiffany's.

I had an on line purchase issue that was handled brilliantly. David from Customer Care was excellent to say the least. It is no wonder this company wins awards for world's best department store. Certainly the best service from a retailer I have ever experienced.

quite high for resell but it's on oxford street so it's understandable

the salt beef! Yes like everyone says here. Fabulously delicious. I swear by them.

Got my Axel Arrigato trainers . Minimalist design and very comfortable.

Can be really busy on weekends so best to go in the week. Great range of shops

Great place to shop for clothes and shoes with all the designer names you know and love under one roof.

I love shopping at Selfridges, I always find what I am looking for.