Seaport Boston Hotel & World Trade Center Review

I had a great time at this hotel. I went there for a convention and it was pretty nice. The food and drink were really good as well. I would go back if another event is held there.

It's a great cruise that has great music, great food and great drinks too

The hotel isn't super fancy by any means. The design still elegant, however. What really impressed me were the small touches & attention to detail in the design. Spacious restroom, classic room with modernized specs & by far the most comfortable bed I've ever slept in at a hotel. The customer service is exceptional on all fronts here too.

Nice venue but the food costs a little more than I'd like

I have been several times for beer fests. It is a nice space very large and well lit. The bathrooms are pretty clean, however are a little on the small side. There are only 5-7 stalls in each of the two women's bathrooms.

No tipping policy makes using the concierge and workout facility stress free. Nice clean rooms and make sure to make use of the PILLOW LIBRARY!

Excellent location, staff, and rooms! Would happily return!

Good venue for the craft beer festival, but why did we have to walk ALL THE WAY around. Really? One line of people can't do tickets & give you a wrist band while the next line does IDs? I guess the line would take up the sidewalk, but they could just have us wait where we walked around. I heard other people talking about how weird it was to round one side of the building, do part 1, then round another side to do part 2, etc.

Chicken and waffles are unquie and we'll worth a try

Staff was excellent at accommodating all requests. Perfect location for Garden show.

Been here a few times. Rooms are always clean and pretty modern. TVs are HD and mounted on the wall. Overnight parking is reasonably priced. Think it was $36. The staff is always very polite. The in-house bar is a pretty cool place if you don't feel up to leaving the hotel. This place isn't gonna blow your mind, but for $200/night, it's impossible to find better bang for your buck in Boston.

professional and organized. Everything went smoothly. The surrounding area is really nice with lots of great places to eat.

Hotel staff was courteous and kind. The rooms were clean and large. Had no issues while staying at this hotel.

Outstandingly helpful and kind staff. Convenient location, about 15 minutes from the airport via Silver Line, and the BCEC is just a five-minute walk. Room is clean and bed is comfortable.

The hotel is very nice and located well for our event. The restaurant is extremely expensive. Two breakfast sandwiches, a cup of coffee and two juices was $48

Everything is fantastic! I love the service, the room is awesome and Tamo has amazing food!

I was just there for a graduation but it was awesome

Great value. Clean and modern and close to the water.

I LOVE DROPPING OFF CUSTOMERS THERE WHILE DOING UBER!!!

Thus nice hotel actually right across the street from the convention center making access super easy.

I have been to a Beer Summit event inside the Trade Center. It was a blast. Most recently I visited for tall sailing ships event which was all outdoors and high security, but free.

hotel was very nice, yet the lady alex at the front desk was extremely rude to me and my wife. we will not be returning because of the uncomfortable state she put us in.

Great place. Very comfortable beds. Gratuities are included. Extremely close to downtown.

Had lunch on the patio at the restaurant hotel, Tamo. Very accommodating staff to set our group up outside. Appetizers were excellent (had tuna roll, calamari and prosciutto meatballs). The entree, the steak tips, were only OK -- really more served like typical steak frites -- longer, thinner pieces of steak than tips. Drink list was confusing for beer. No differentiation between cans and draft. When I got a can -- Castle Island Keeper -- it was dated seven months old. This is awful for an IPA, and they're doing a disservice to the brewery by serving old beer. All in all, an OK meal, but when the appetizers are the best part ... I'd probably go elsewhere next time.

Excellent accommodation, hotel personnel in all departments very friendly and no tipping anywhere on property

Amazing expos in the WTC constantly - went to the flower expo recently

I did not stay at the hotel. I went to a gaming competition held in the main ballroom.

Great hotel super convenient to the convention center. Nice rooms, very friendly service. I enjoyed the restaurant/ bar. I recommend this place.

Visiting a guest. Hotel appeared to have good amenities and proximity to plenty of food. The in-laws air filtration system was a nice touch. Good views out towards the harbor.

It was a nice location. Good place if your using it as a base of operations. Comfortable but very small rooms. The cleaning staff were excellent

I've been staying here for the past 5 years whenever we're in town for the Boston Globe Travel Show, which happens right across the street. Everytime I have a easy check-in, except for the last time which was by a new employee and she was a bit slow but I told her I needed to set-up for the show right away, so I left my bags with her and she took the liberty of sending them to my room. Another incident during this cold, winter's day stay was that I accidentally passed my debit card in my rush and they had scharged incidentals on there instead of a credit card that I was supposed to use, but they helped me clear up the problem that night itself and I received my refund on my debit card immediately. The customer service is excellent here! Plus is, the hotel is an award winning green (eco-friendly) hotel and has modern amenities as well as furnishings to boot. The Silver line is about a 5 minute walk away and there are a few good restaurants and bars just a couple blocks away; i.e. No Name Restaurant, Legal Restaurant, Legal Test Kitchen and few more.

The event hosted there was very organized and well staffed.

Great location, lots of amenities. Perfect for going out nearby for fancy dinners, entertainment and attractions.

A hotel that required no tipping! I love this concept and I hope more hotels and industries join this wave. The staff surprised us with champagne for our wedding night!

The home and garden show was great! A good mix of vendor.

Great hotel in super location.
Bright, understated decor. Well designed rooms. Excellent service from all staff. The beds are comfortable and the linens are divine! Going back in November.

Only visited the main auditorium, plenty of tv's to see speakers which was noce, but not enough ac when there were 1000+ people in the room

We enjoyed a wonderful four night stay here.

The staff were all excellent, went above and beyond to accommodate my special requests (early check-in, late check-out, particular view from the room) and our only issue (room service food that did not meet pur expectation from the description) was resolved promptly without difficulty.

The hotel was beautiful. Room was spacious, clean, and very comfortable. Fitness center was very good and the indoor pool was a nice plus.

Food and bar on-site were good but very pricey. It was much better to walk less than 10 minutes to the many nearby restaurants, coffee shops, and bakeries.

We will absolutely be back!

Perfect location for the Convention Center. The staff were all very helpful.

Beautiful Hotel. Room was immaculate! Enjoyed a cocktail (or two!) and dinner at the TAMO. Delicious! Parking was very convenient. Staff was friendly. My husband and I would definitely recommend this hotel in a heartbeat!

Great hotel. Very clean. Staff was extremely polite, helpful and attentive. Restaraunt had good choices and food arrived quickly. Room had a great view of seaport good sized tv and fridge.

The best part of the room was the back lit led mirrors oh and the view and easy access to the water taxi .....

Up until the checkout bill came, I had considered this the nicest hotel I have ever stayed in, and I've easily spent a full year of my life in hotel rooms across the country since I was a kid.

The room was wonderful. Quiet, roomy, very clean, great shower, comfortable bed, you name it. The staff was very friendly, and we had some excellent (though very expensive) meals at the hotel bar (dinner) and restaurant (breakfast). We expected to pay more for food here though, since it is Boston. Be ready to dish out over $40 for breakfast though!

The reason I put "Poor" for facilities and only "Good" for service is their outright failure to mention the absolute ridiculous cost of parking. When I booked the hotel there was no mention of it (I first found it on Priceline, but wound up booking via the hotel's website since Priceline didn't accept Discover). I was under the assumption that this like every other hotel I've ever stayed at had free parking. We chose to valet the car, as when we arrived it was dark with a snow/rain mix falling, and we honestly did not see where to park the car ourselves. The front desk clerk told us that the hotel was all inclusive, and insisted that we do not tip (which I found odd, I'm very used to tipping), so I figured that the valet was just a service the hotel offered.

Nope. The bill came, $42/day for valet parking. My wife looked it up afterwards and standard parking is still $34/day.

I haven't checked out yet, but I am hoping that for that cost they have washed, waxed, fully detailed and gold plated my car.

Synopsis: If you are staying here without having driven here: I recommend it. If you drove: stay somewhere else. I do not mind paying for quality, but I seriously dislike hidden charges.

Great location in the Seaport district. Easy access to inexpensive travel around the city via the water taxi across the street. Lots of great restaurants within walking distance. Good value for Boston visitors.

Nice clean place. Customer service was excellent. Lots of restaurants near by

Great place for functions, but pricey. However the service justify's the cost.

Can't touch Dubai but the service there was par to none.

Great service and comfortable rooms. Nice meeting facilities.

Much better options in the area, try the Boston Harbor or Intercontinental. Staff here not as hospitable.

Wonderful hotel, great service. We stay here once a year on our way to our family vacation on the Cape. It's a beautiful hotel and very family friendly. They are walking distance to amazing restaurants and great spots to visit along the water i.e.the aquarium. Hotel rooms are always neat, very clean and comfortable. This year was the first time we stayed for breakfast, the price fix buffet menu is worth the price, $8 for kids and includes their beverages. Adults can enjoy it too with coffee and juice. We had a mix bag, some tried the buffet others off the menu. Their Sammie off the menu was delicious with just enough healthy. The service was on point, just enough to get you what you need but not annoying and noone rushed us. We took our time, enjoyed and left when we were ready. Love this hotel!

This is one high class hotel. The convention center associated this hotel provides a good
meals for convention.

Very nice amenities. Very nice ballroom. For a professional event in a hotel, could not expect for more.

Good toiletries, good size room, hot showers, good climate control. Confusing TV setup, glitchy elevator key cards

Parking is very convenient which made it easy to get in and out for the race packet

Good location for a business conference. Convenient location, professional staff, and nice rooms.

Parked there for an event for 2 days. Clean, large, and nice.