Scottsdale Healthcare Osborn Reviews

Came to e.r with severe headache waiting over an hour and a half to be seen i will NOT recommend this hospital to anyone!!

Out of state. Brother called unable to move or even lift his head. Staff was rude & hung up on me repeatedly when I did not ask for information, just check on him in the waiting room. They hung up. Twice!

My son was brought in from a horrible car accident. The Osborn trauma center put a cast on his wrist and sent him home (after being there only 2 hours) saying "we checked everything you're good to go, make sure you see a dr in a couple days". Took him to a different hospital because he was passing out and getting dizzy, and find out he had whiplash and a bad concussion. Osborn should consider trying harder at providing care for trauma patients.

So grateful for the treatment and care by staff! Thank you for the relief!! Truely couldn't be more grateful!

Great experience considering it's a hospital. Food was really good as well.

The staff at this facility, from emergency room to the nurses during my stay, were all fantastic!!!
They are very caring and patient-centered. Everything is explained in easy to understand terms. The nurses and aides are all friendly and help to make an unpleasant experience not as bad!!

The first stay (1/15) had me on the 4th floor. ALL the nurses, Joan, Amy and Dan,
as well as the aides, were genuinely concerned about my comfort and care.

The second stay (1/22) had me on the 6th floor. The nurses on that floor, along with their aides, were also wonderful!! I had a longer stay and cannot remember everyone's names!!

I would recommend this facility to anyone!!!!

The hospital staff was very helpful with a bill discrepancy we had, and the staff really cares about their jobs and keep patients well informed. The only negative I have to say might be that they are tight on staff for specialists but honestly, that is the current reality in healthcare across the country.

I came to ED and waited for 2 hours to be taken care of! The worst ED experience!

This is one horrible place! Lots of hacks with medical diplomas. One night at that shithole cost me $20,000. You will all burn in hell !!!

Great nursing staff!! Very clean and the food was outstanding! Very happy being in a wonderful hospital to heal. Thank you all!!!

I went in for a gunshot wound to the buttocks, was in great pain! My nurse were Pleasant especially one in particular named Eddie he went above and beyond for all my needs and made it a wonderful experience. The only thing I have to complain about if they didn't give me a card to write a good review for my nurse Eddie.

Went to visit my Mum who is dying of pancreatic cancer after finishing my night shift. Had been in at the same time for the previous 4 nights. Was accosted at the door by Steve the security guard. Steve was very hostile unwelcoming and extremely rude. For someone who is the face and first person to greet you on entering the hospital I was taken aback by his demand I sign in especially as I had not been asked to sign in on the previous 4 evenings. Had he approached me in a less hostile and aggressive manner I would not have had any issues. Honor health needs to address this as the rest of the staff are very pleasant and polite but Steve as the person at the door needs to be coached in dealing with the public and customers in a more respectful and polite way.

I had a hernia repair done and the are awesome. Very friendly, very knowledgeable, and very careful. I was nervous going into surgery but the staff was comforting and assuring which helped my nerves.

The sadness and pain induced once at this hospital is just a night mare to talk about. Hyperbaric treatment was a joke and I was humiliated multiple times and made to feel less than, harassed by security during a treatment cause of their bias to perform the job requirements without increasing the problems that they are hired for.
I've recently stopped in to touch base and another out of proportion response. Panic in not knowing how to communicate or compassion.
Thanks and I can not wait to BE DEAD NOW!!!
MERRY CHRISTMAS AND HAPPY NEW YEAR!

Awful bedside manner! So rude. My friend was bleeding from her head and they could care less. I went to the bathroom and found someone else's blood on the floor. I went and told a nurse thinking that she would care, she said she would get someone to take care of it. when I walked away she's said to another nurse, "I have to stop sitting here so people won't bug me." The other nurse replied, "ya sit on the other side next time LOL!" PS, I CAN HERE U!!!!

One star is too high for this place. The ER is full of incompetent, uncaring and rude people. They felt it was okay to leave a 70 year old women in agony for over two hours. When I asked why she couldn t have a room as there was space I was told that there weren t doctors assigned to those beds. When I begged for someone to please just look at her so she could get some pain medicine I was told she was fine. The triage nurse threatened to have me removed by security for asking for someone to just please help. I am a 4 11 woman in my 40 s. I did not yell. I did not pose any kind of threat. I just wanted some help. The triage nurse should be fired and perhaps use his salary to get actual doctors on staff. It is a disgrace for such a place to even exist. We left and went to the Shea location, which by the way was much busier, had a room in the ER and pain meds in 35 minutes. Perhaps spend some of that north Scottsdale money down south. My mother had what was described as a crater sized gastric ulcer which was threatening to eat through her stomach completely. This hospital really needs someone in administration who possibly cares about people rather than profit. I am disgusted!

Everyone here treated me amazing I came in with a swollen airway and they got me into the emergency room within 5 min. I eventually got a room and the nurses and doctors were thorough, walking me through every step of my care!! Would definitely use this hospital again because u I felt so safe and was treated so well!! Ty nurse Peyton, in the short amount of time I was there you treated me like a friend! You are an amazing person!!

Horrible. First I must say the staff is friendly enough but beyond that the experience was terrible. Went in at 11:30pm and it was not that busy, only about 4 other people in the waiting room. Took us 3 HOURS just to go see the doctor and then many more hours just to get some simple tests done. Everyone was slow and was working at the pace of a snail. Overall was there for over 7 HOURS and didn't get to leave until 7:00 am the next morning. Then when it was all finished they wouldn't even give us the total of our bill and said it would be mailed to us later. Very unorganized place and a big rip off, go somewhere else.

I am in the hospital about 5 times a year and uave been to most the hospitals in Maricopa County. I was recently at Honor Health Scottsdale Osborn and the staff was wonderful . My Nurses Aubrey and Lexi/ nurses aid Vanessa and Craig were all top shelf!

Just don't go to the ER Friday night, that's all. There's a certain headcount for hospital staff and everyone and their cousin is overdosing on Fentanyl in Phoenix between the hours of 6pm-3am. When I came back the next morning, I received the BEST care imaginable. From Sara the ER nurse all the way up to Dr. Quan - Toxicology - after I was admitted to spend the night (again, but in my own room).
Kindness, compassion, humor, and those special touches received, made a painful experience all but go away. Still on the fence on whether it was a pit viper bite or not. In my non-medical opinion, I don't think contact with any plant would elevate d-dimer levels and break someone's body so badly.. but hey.. I'm the patient, they're the smart ones and they got the cellulitis & coagulopathy under control.
They controlled for clotting, spread, and I walked out the next day. I'm writing this from my standing desk in Austin, TX. That was a close call and I'm glad HonorHealth was down the street. Still waiting on the bill... I'll just leave this here before that happens

Being taken to the hospital against your will is bad enough.

Very frustrating for longer stay. PT is pretty nonexistent. All i need to go home is to learn how to get in and out of the flat bed i have at home. Yet hours & wasted time trying to get insurance approval for skilled.nursing facility for anothet pt to teach me that....i just want to know why their pt team has made no attempt to teach me a couple maneuvers that would allow me to go safely home. But no.. i sit in a chair waiting for the skilled nursing approval (which i fought for because they wanted me to go straight home with no ability to get out of my bed).

Regular nursing staff is great.

Often, after a crisis we feel very anxious, unable to think or proceed in a positive way. Regularly this anxiety does not come from my body, but from my mind. He elaborated wrong thoughts so I try to get them out of my mind to eliminate them and replace them with thoughts of peace, tranquility, and Faith
I ask God with all my faith to eliminate the disturbing thoughts and change them with peace, I need to find the wisdom of God to encourage and strengthen me, thank God for one more day of life. Blessings I greet you and thank you for living.

Very kind staff! Came in after a bad allergic reaction and they were able to get it under control quickly.

Saved my life in the er and in their surgical icu so I m happy that I m no ghost.

HORRIBLE, HORRIBLE HORRIBLE HORRIBLE HORRIBL EHORRIBLE, HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE, HORRIBLE HORRIBLE HORRIBLE HORRIBL EHORRIBLE, HORRIBLE HORRIBLE HORRIBLE HORRIBLE

I just want to say I cant give a review yet, I am scheduled for surgery next Wed, after reading the reviews I am worried now. If someone from the hospital reads this, I hope these reviews are wrong as I am Nurse as well and I am having a bi lateral TKR and I really don't want to be stressed out.

My husband went to the hospital last night . He was in terrible pain .the bladder was completely block .the nurse and doctor took care him and was very nice to us . We feel the best care we never has in emergency

If only I could give zero stars. Worst hospital by far. This place needs a serious lesson in Hippocratic oath. So many problems and food is nasty! Just avoid this place like the plague. They like to make their psychiatric patients have breakdowns and test their limits. It s disgusting. No, you re not crazy. They are. The CNA s openly admitted to messing with me and said that it was part of my treatment. What? They made fun of me and laughed at me every step of the way during my recovery. Nursing staff was very inattentive and would at times take over an hour to come to my room after I pressed the call button. Also some illegal activities.

Absolutely horrible experience in the emergency room. We have been since 1:30am, here it is 4:37am with no update, no patients being called back on anything. Nurses/front desk do not communicate anything to patients. Terrible service, would never come back

I had to go to the ER when I was extremely sick and had no idea what was wrong with me. The staff was so friendly and knowledgeable they had me feeling better in no time! The nurses made me feel comfortable and cared for! Thank you all!