Dean Blumears Review of Scottsdale Healthcare Osborn
Went to visit my Mum who is dying of pancreatic ca...
Went to visit my Mum who is dying of pancreatic cancer after finishing my night shift. Had been in at the same time for the previous 4 nights. Was accosted at the door by Steve the security guard. Steve was very hostile unwelcoming and extremely rude. For someone who is the face and first person to greet you on entering the hospital I was taken aback by his demand I sign in especially as I had not been asked to sign in on the previous 4 evenings. Had he approached me in a less hostile and aggressive manner I would not have had any issues. Honor health needs to address this as the rest of the staff are very pleasant and polite but Steve as the person at the door needs to be coached in dealing with the public and customers in a more respectful and polite way.
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