It has ample spaces to mobilize and the arrivals a...
It has ample spaces to mobilize and the arrivals area of very small
It has ample spaces to mobilize and the arrivals area of very small
Works in progress everywhere. Bad temporary signage to understand parking accesses. Excessively expensive parking lots
Now it is being remodeled and it is a chaos to arrive and park
Very quiet my passage through the well signposted airport that I passed through the stages upon arriving in Santiago and always well cared for, a shopping area with many diversified products.
Congratulations to the customs staff, they returned my ring from the ESCAR, I left it forgotten in the belongings bin before going through the metal detection.
Great gesture of professionalism.
Main airport. Good free shop.
Regular baths
A great renovation that will leave as one of the first airports in South America ...
Airport in the process of modernization and that has several areas of construction at this time but that being ready is going to be very modern and beautiful.
It is empty these days with covid. It is appreciated that the bathrooms are cleaner than usual
Total disorganization A queue all over the aero to board !!
Expectacular que no quede como un elefante blanco muy vacio
As it is possible that they do the cleanliness to all the baths of man together they do not leave none as it does not occur to him please
Very small, hoping that with the renovations that will be made it will improve a lot because the place is already old very old bathrooms.
I insist and I will die saying that Chilean attention is one of the most exquisite but authentically. In Chile everything works but because they are Chilean. Everything is said.
Great airport !! Order and comfort, good service in the Vip Pacific Lounge.
Excellent good parking good information comfortable waiting seats and excellent service staff
Nice place, spacious, large, with Gaudi-type structures, modern.
Good service I went 2 months ago and great giant the airplane
This place has a very special characteristic: it is in an eternal construction, every time I go if it is not to travel or to go, leave or look for someone I find detours, blockages, and I think I do not know this place, I end up asking where it is the departure or arrival of national and international flights. I know anyway that in the end it will be the largest airport in South America and the most modern. It may be that in the end, when it is finished, I am alive to appreciate its architecture and comfort. In any case, I do know that it is the Santiago airport because of the colorful airplanes that are at the entrance of it, the ones that make you happy to pass by when you see them illuminated. I participate in the manufacture, and I hope they never take them out and are an immortal icon to distinguish this place
I am a frequent user of the airport. I have reduced mobility so I need assistance
It seems unusual to me that people with disabilities or older adults and also children have to travel approximately 2 kilometers when it comes to occupying the new terminals, the kindness of the assistance service is appreciated but it is certainly insufficient.
The spaces were not considered for electric cars to travel safely.
A quick solution is urgently needed
I know that not all guards are like this, but I don't like that they don't let in elderly people with walking difficulties. I had a bad experience the day we went looking for my grandparents with my family (both 76 years old; my grandfather with walking difficulties due to the diabetes he has, and my grandmother with difficulty walking due to the cancer she has) and the The guard wouldn't let me in to help my grandparents. My father told the guard that he was the last to help, but the answer he received was "they can't go in" followed by an insult. That situation really outraged us
Nobody speaks English, they are rude and provide no help
Very tidy, a little more information would be better
waiting for remodeling to finish, to have access I was two and adequate parking
It's okay ... Inside everything ... Expedited ... There is no chaos
A disaster the airport, I had a trip conception-antofagasta with connection Santiago, can not make the internal connection I had to leave the airport to make the boarding again. The problem is that to go up to the third floor the elevator had two rows of 35 people approximately, the stairs are not well marked and then the boarding room filled what caused me to be about to miss the connecting flight to Antofagasta.
It could be improved with an internal verification check of the flight connection, to avoid all that loss of time.
They expect you to take this comment into consideration.
Airport is a joke. The Arrogance of the administration is well displayeed at passport control. 1hour 30minute queue for a 12hour stopover. Get serious. I've been to third world countries with better facilities!!! What a greeting to your country. Yes Mumbai Phnom Penh and Madagascar have a greater appreciation for their guests. How sad and pathetic!
Airlines cup service terrible
There is a gray-haired boy on the hotline so ignorant that he couldn't even work with horses ...
Simple information becomes an embarrassment
Looks like he doesn't do what he likes
I could let other people in the country work for him
in fact, no one is forced to occupy a post without wanting to be there
Even more so in a country in crisis with several people needing a job like his
Santiago International Airport Cup
Pay attention to the low flow of passengers in the company
It could be that kind of treatment that employees have with customers
I never canopy myself
Very bad. No care.
They confused the airport with shopping, just have to learn to say "good days" and smile.
To go on Easter Island when it was sent from side to side. No clear indication.
Today with enough jobs, but easy to get to. Taking the time for the covid controls.
Very old, boy, it is not comfortable to travel. There is no WiFi anywhere ... There is nowhere to charge phones ...
Tidy clean but very expensive
Little information and staff who work in this place do not respond adequately thanks
It is no longer supplying this airport for the influx of people who attend. As always exchange houses, restaurants, souvenir shops, to my liking the best is duty free: wallets, lenses, perfumes cheaper.
It complies with everything, although it is rather small, sometimes it collapses. Narrow bathrooms do not allow you to comfortably enter the suitcase, I have always found them clean. In sleepinginairports, N * 6 remained in Latin America.
Airline boarding services should improve or automate with new technologies
Horrible service, it just does not have signposting, and even the airport staff do not know how to give information. Besides, they speak badly about Brazil in front of us in Spanish because they think that we do not understand the language. Only positive point was the duty free, where I was treated well. For rest? Terrible.
Excellent airport, spacious, illuminated, abundant cafeterias, good attention of the officials and good signage
Beware when a guy approaching you offering you help.
I just came from Calama (national arrival) and have another flight from Santiago to Lima, I was looking for International departure when a guy pretends to be airport officials offered me to take me to international departures, he said there s a large construction and you cannot come through. It was already suspicious when he took me to a shuttle bus and then got me a cab then he rode with me and the cab just drove around and around airport (I checked it on the map). He finally drove me to the same spot when I got off from the shuttle bus and asked for 40k pesos. Even regular taxi from bellavista only cost 12k. So please, if you wanna ask something ask real officer on the counter. Don t just believe a random guy offering you help.
Need to improve the airport. You always have to spend some time at airports so you need entertainment. Here there's nothing to do.
Very precarious current situation for foreigners. Almost no open stores and those that are open are charging absurdity in everything, especially in the water, we cannot leave the airport for anything, the information we have is who leaves the airport does not enter anymore. Many flights canceled as well. Nobody at the airport knows how to help. And for those with a black and Platinum card, all the concierge rooms are closed and the flags did not announce this. Very tense the atmosphere even looks like a zombie apocalypse.
Nothing Outstanding. There are missing conveyor belts for reasons of distances between landing and removal of luggage. Long Tails In Migrations. It will improve
The parking lots were smaller than usual, closed a lot of their posts, I went around a lot to get to park. It is not fair to be forced to park in the parking lot to leave your relatives and that this is not available in your capacity, or finally to give you notice that it is full.
Very few parking lots and those there are very expensive :(
It's ridiculous that you can't get on the plane with the things you buy inside the airport
It is not convenient to change currencies in the exchange house.
Their infrastructure is interesting, modern, they must be careful to arrive at the boarding area one hour in advance, because they walk a lot to get to the boarding gate.
It is very clean, it has signage, many restaurant and hygiene services, its services are very expensive, it has a exchange house, the seats are not very comfortable, the wi fi signal is complicated or nil, there should be drinking water fountains , the water they sell is very expensive and they do not allow you to enter with a bottle of drinking water. It is a super safe place.
Always with the Parking and Accesses collapsed .....
In addition to the revenues to shipping rooms also collapsed ....
Good attention, the protocols during the covid are super good, super clean everywhere, quite modern and I hope to finish seeing the remodel next time!
More stores are needed. Nobhayb problem where to charge cell phones
Everything is very well organized with its measures and health protocol.
Very dirty bathrooms, friendly and attentive staff.
I live in Australia I have a hotel in Brazil every year I travel to Australia in April, and I come back in August, because of my age and my legs are not what they used to be, I always ask for a wheelchair I always had good service last year I had to travel to Australia in April and November, and in Novenbro when I came back the service was terrible they took me out of the plane and put them in a seat there together with people who were also in wheelchairs, but very far from where I would have to take the plane to Rio, then they took me to another place and left me there, there were 5 men talking and the disoriented conclusion one of them told me that I would have to walk to the gate where I would have to board my feet were very swollen I it took me a long time to get there, I thought that this type of service would have to have a responsible person to see the boarding hours of people in this physical city ETC
The good thing about this airport is that they are expanding it, which is necessary. It is very disorganized and crowded the entrance to the counters Mara check in. The most beautiful thing, like all airports, is the boarding area. Privileged view!
Little tourist therefore makes it fast and expeditious.
Everything good is ruined by the slow and unfriendly customs treatment ... If you make a transfer, leave plenty of time ... The rest is impeccable