Savannah Toyota Reviews

My service advisor was a bit fuzzy could not remember the service I requested. I waited a hour and a half and did not receive the service I requested very poor service that day and a waste of my time

I recently purchased a preowned certified Camry.

Kodak was our agent and he was extremely nice and patient. We changed our mind several times and he road the roller coaster like a champ. He got us into the right vehicle at a fair market price.

We love Savannah Toyota and love the Toyota cars and trucks.

Appreciatively

Peter Britt

Mr. Scott at Savannah Toyota is an AMAZING salesman! He listens to client and tries to be accommodating to the client wishes. I felt very comfortable with him and felt that he understood me. I would recommend him to anyone searching for a vehicle.

Yesterday I bought my first car and I had the best experience. Willie King was amazing at trying to find me the perfect affordable car and he did just that. Despite all the issues we ran into he was determined to make sure I left satisfied. I recommend if you looking for someone who s going to make sure you leave happy with an affordable car go see Willie.

Aric Brown is the best. His tag line is the in and out man and although I don t think that s possible anywhere (buying a car), he is as close as they come! He is very pleasant to deal with. Ask for him if you go buy a car at Savannah Toyota. This is my second purchase here (from Aric) and they have done the right thing. I had a mishap shortly after I bought my first car and they went above and beyond to make sure I was happy. I m just thankful.

On Thursday I went to get my oil change on my 2014 Toyota Corolla at the dealership. While there a salesman called my phone. He said that I could qualify for an upgrade of my car. Well my old car runs really well but after his professional knowledge and education on the new 2018 Toyota Corolla I made the decision to make a change. He made key points on safety features that would save me and my family. So I thank patrick for helping me to make a positive decision in my life. This guy gets 5 stars and he is not only professional but ethical to so thanks Toyota and thanks Patrick . your customer Chequita Green

Very friendly, awesome staff! Penny Griner is amazing and helpful!

I never had a auto sales person who has ever been so knowledgeable and kind. His kindness and generosity tells alot about him and how he appreciates his position with SAVANNAH TOYOTA , you are very blessed to have such a great sales person. Thank You, and thank you for your service. I will highly recommend SAVANNAH TOYOTA, and MICKEY to others looking for a new auto.

Matt was awesome!!! Not only did he get me my dream car he gave me great customer service. Matt provided coloring packets for my kids to keep them occupied, he was patient, and really cared about getting me exactly what I wanted. Matt made the process super easy. Thank you Matt!!!!!

Steven J was great. He took care of me from start to finish and made me feel comfortable.

Rayon and Ken were great. Really made me feel comfortable and I definitely felt like I would be taken care of with them.

Kyle Sherfesee truly knows his cars. He isn't the salesman to just get you in a vehicle and gone, he makes sure to get what you want and need. Stop and see him if you're needing anything.

We used to do Maintenance Services at Savannah Toyota but I won`t go back to this store. I changed my Corolla Tires and changed my battery and they didn`t adjust my tires pressure correctly, leaving my tires at 38 PSI, when the manufacturer recomends 32 PSI, and they didn`t tighten my baterry terminal cable, and I couldn.t start my car the next day after the service. When I took my other car for service, I asked how could I leave a complaint about it, and Chris told me that he couldn`t do anything for me . He said that I should bring my car back for another service. I asked to talk to a manager, it took one hour for Tricia to come talk to me and she didn`t even apologize about the mess they made with my first car.

D.T. Cooper, the salesperson at Savannah Toyota is by far the most pleasant knowledgeable car salesman I have ever met. I wish that whatever car I decide to purchase that I could have him as my salesman!! Thank you D.T. !!

Great service, I'm happy with the out come!!! Eric Williams and Pablo went above and beyond to get me the car I wanted.

No one even made an attempt to talk to me. Guess I will try Beaufort or Stokes Brown.

Supper nice and friendly. Amanda the sales lady took great care of me and she's very knowledgeable about all the cars on the lot. I also got to meet the manager and he was incredibly interested in my business. And let me know what my opinions were in helping me into a car.

Mr. Batts is always a joy to work with. He sold me my 2015 Toyota Camry XSE and made the process very easy. Four years later, he's still as genuine as the first time I worked with him. Thank you so much. You're awesome .

Great customer service! Very detailed not pushy and truly values the customer and want what s best for you as a customer. David Zerafat Was awesome very professional and honest. I am very happy & pleased with his services and Savannah Toyota

Lawrence "LP" Phillips is the salesman you want to speak to when purchasing/leasing your next vehicle at Savannah Toyota. My wife and I came in and left HAPPY and SATISFIED with our purchase of a 2020 Toyota Tundra! He was very insightful and motivated to help us get the vehicle and financing options we got while working with Johnny (Finance Manager). Great experience and glad we worked with them, Thank you!

Toyota Corolla bought on September the 24th.
My WORST car purchasing experience ever,
I hate the way Erica pushed the car into my lap and that the sales manager got involved, I did NOT leave with the 55" Vizio TV, and
I WILL NEVER deal with Savannah Toyota for ANY of MY FAMILY vehicles.
This DEALERSHIP has NOT even earned the ONE STAR...

Eric Williams did a great job with customer service. He helped me choose the perfect car for me and my family. I like the pop corn and children's play room that they offer for children. Eric helped me to get the best deal and made my car buying experience perfect.

First off I just want to say Thank you to Matt. I had literally just walked up and was looking at the car that caught my eyes. Not even 5 minutes he walked up to us and ask if he could help us. (Which have not been my experience at other dealerships.) He was very helpful and polite. I had gave him a certain number, and he helped me stick to it. Even though I may have seen something I really liked. But then my car I wanted caught my eyes. And with all my back and forth, we made it happen. So thank you Matt for being patient with me and really working with me so I could truly get what I want. I was just not another sale to Matt. Thank you Matt for making this experience Amazing!!!

It was a great experience.... Russell displayed excellent customer service...he was very knowledgeable and answered all my questions

I just went to Savannah Toyota to get some questions answered about what SUV I might buy in the future. Mickey was so helpful about the SUV''s I was considering...and then when I saw the blue Toyota C-HR he went above and beyond without being pushy! I fell in love with the C-HR and just had to go ahead and buy it now! Thanks, Mickey!

thank you Daryl and Eric for excellent experience for the third time at Savannah Toyota we will recommend you to our friends what

Rodolfo helped me get my dad in a great tundra. Great salesman, really knows what he s doing.Highly recommend!

Laurie B and the rest of the staff are helpful and provide good service!

I had a great experience and the salesman did a great job helping me select a vehicle.

Eric Brown was very knowledgeable of all the products.GREAT PERSONALITY,,,I WILL BE GETTING MY NEXT CAR FROM HIM SOON ...GREAT PLACE WONDERFUL ESTABLISHMENT....

My car buying experience was largely influenced by my individual experience with the dealership's salesman. Luckily my husband and I had the pleasure of working with Brett Pommerenck. He slowly earned our trust when we realized we were buying from a salesmen with integrity.

Brett knew the features of the 2014 Toyota 4runner we purchased backward and forward. He patiently explained the benefits of the APP suite and hands free phone capability that came with our 4runner. But he did not stop there instead he went above and beyond when he voluntarily worked until after 9:00 on a Wednesday evening downloading the APP package for us and connecting my cell phone adding my contacts.

Brett understands selling cars is about relationships. He knows today's consumers know market prices and expect a fair price. He gave us a great deal upfront so we did not have to deal with all of the stress that comes with going back and forth negotiating price. My husband and I left the dealership that evening feeling excited about our new purchase and had piece of mind knowing we bought a quality product for a good value.

Sent from my iPad

The memory of my last car purchase a number of years ago in a land far far away was not pleasant. Today I had a far different experience at Savannah Toyota. Amanda Mandiola was pleasant, efficient and knowledgeable, making the entire experience easy and stress-free for me.
Mr. Foster in finance walk me through the process and explained anything I wasn't clear about .
I highly recommend this dealership . I drove away a very happy customer.

My experience was pleasant with the sales personnel. But when it comes to financing the terms of your vechicle... come in with a pre-approved loan from someone else. For me preticular I had one from USAA, Savannah Toyota said they could be the APR rate of the USAA loan and they could bet it. But un be-known to me and not discussed with the finance officer... the finance charges were way higher. This was not clear to me till a month later when the first bill came. They basically made away with 10k over the loan term in Finance charges. For this, I rate them so low on Ethics.

Always the best in service needs and great prices on vehicles. We wouldn't think of shopping anywhere else.

No high pressure sales like other dealers in the area! Had the best experience ever buying a car! The staff were courteous and helpful and Abram Batts was my sales person. I highly recommend seeing Abram, he's the best!

Patricia and Pablo are great! I have a new CH-R and they helped me. They are very professional and give great service. My kids LOVE this dealership. There is lots for kids to do. Thank you. Ask for them when you come in.

Great experience, they gave me an amazing deal on my Camry! I was in and out with a brand new car in less than 2 hrs!

Wow!!!! What a great experience. Upfront,clean facilities and no hassle. We leased a Tacoma and the experience exceeded our expectations. Fastest I have ever seen. Lonnie Green made this happen along with a pleasant management team. Highly recommend Lonnie as a contact at Savannah Toyota !!

Great experience worked with me having a car loan on my credit already and put me in a nice car.

Just bought a used Prius from a little used car dealer. Brought it to Savannah Toyota to change all fluids and do a inspection. Came in $200 under the estemate. Very friendly and helpful staff. Comfortable waiting area. We were told it may be up to 3 hrs wait time. They came in 2 hrs later. I highly recommend their service department.

Donna Skaggs was a great service advisor, very professional. Oil change and tire rotation in under an hour.

Great service, parts department is the best. Greeters (some) are excited to help and start the day off right( blonde, 23) very nice to talk to.

Purchased a 2014 Prius about a little over 2 years ago with a clean Car Fax. The passenger door lock did not work (lock or unlock) from when I purchased and they would not fix it, complimentary. Yesterday, I just picked my car up from Hollingsworth Automotive and they informed me that the car had been in an accident, due to the poor body work and paint. They said this is probably why the door will not unlock or lock when button is pressed. Would have liked to have know this before the purchase. Will not be buying anymore cars from Toyota Savannah.

I recently purchased a car from Savannah Toyota and I had an amazing experience! Our salesman, Rodolfo, was so helpful and genuinely cared about getting the perfect vehicle to suite my needs. The manager, Ken was also very helpful, friendly and knowledgeable. Johnny, in finances, also took very good care of me. I would definitely recommend Savannah Toyota to anyone looking to get into a car. They will do whatever possible to help you! Thanks again guys!!

Well where to begin? First the Folks there are great... A Team... My sales Rep was Justin Patrissi he was Outstanding. Covered all aspects of my deal handily and made the purchase fun... I like this in a dealership. Financing was more than I expected with a very competent staff Lead by Scott Brown.

Brian Lolly is the internet Guru there and was very helpful when asked anything.

As for personnal touches I found all my contacts with this dealership helpful and always preceded with a smile. Smiling is contagious there. My wife and I were extremely satisfied with all aspects of this sale.

We love you Guys

Semper Fi

David And Sharon Bennett

Excellent sales and service. My wife and I bought our 3rd & 4th car's from Savannah Toyota and have no complaints. Go see Russell in internet sales, he's honest and upfront with you and your buying experience. We are proud to be a part of the Savannah Toyota Family.

I had an amazing experience at Savannah Toyota. All the sales men were very polite and helpful. One met me at my car as I was getting out to see how he could help me. My sales man's name was Scott Drown. He was amazing, so very kind and helpful. He did things quickly and was very honest. He helped me and my mom pick the right cars for our needs. My mother bought two cars from them that day and we couldn't be happier. In fact they already had a foot in the door before I even got parked because they had a "welcome home troops" sign at the entrance. Any one who supports our troops in okay in my book. I am so pleased with the service and the vehicles we purchased. I would recommend them to everyone.

We had an appointment at Tuesday at 7AM to have our vehicle serviced. We dropped it off the afternoon before and now it has been three days and we still cannot get through to even get a status update on when it would be completed. We left several voicemail messages and have yet to receive any return phone calls. They have held our vehicles hostage. Poor customer service and even worse communication. The one piece of information that we did get is that they only have one mechanic currently on staff. If they knew this, then why did they schedule an appointment? The service we requested should have only taken two hours to complete. I would give no stars, if it were possible.

This was my first experience at the Savannah Toyota and I can say it was wonderful. My car salesman was Abram Batts and he was extremely helpful as well as courteous. I would definitely recommend anyone looking for a car to check Savannah Toyota out because everyone was nice and willing to help me finalize everything I needed.

I recently visited this Toyota to rent a truck and the customer service and professionalism of the rental department brought me back over and over. I am always greeted with a smile from Natasha Baker (I think) and have an excellent rental experience. Thank you for everything.

Jay Gill was my salesman. He answered all of my questions about the two vehicles I was interested in. He made the car buying process easy. He gave me time to choose which car I wanted. Once I made that choice he sat down explained my payment options. This was by far the best car buying experience I have ever had. I will definitely recommend Savannah Toyota and Jay Gill to all my friends looking to buy new and used cars.

I came from Virginia all the way to this specific location in Savannah Georgia just to have this exprience it was my first time buying a car from a dealership and It couldn't of been a better exprience. Jonny let me know about it and Alex and John took care of me I couldn't of asked for better or more. This was litterally the best and you could tell they knew their stuff if your looking look no further it doesnt get better then this

My fiance and I originally went to Savannah Toyota just to look over their inventory and get test drive some vehicles to see what we could afford and what would suit us best. I had previously purchased a 1996 Corolla from this dealership during a sale in 2008, so I was familiar with them and liked the convenience of the dealership to our home. After some online browsing, I set up an appointment with Eriq Bush, and he was very helpful and understanding that we weren't ready to purchase that specific day, but that it was something we were prepared to do as soon as the perfect vehicle was available. We checked out other dealerships to make sure we were keeping our options open, but none provided the same care and understanding as Savannah Toyota. A couple of weeks after our initial visit, I found THE vehicle I wanted on the Savannah Toyota site, and as if he had read my mind, Eriq called that afternoon to tell me all about it! We went in and checked it out and absolutely fell in love!! The staff was amazing throughout our entire buying process and they have made me feel at home the few times I have been in for complementary car washes or other service needs. I would HIGHLY recommend this dealership and its staff to anyone in the market for a new (or used) vehicle!

So, I had an issue with my car when I felt like I took my car in to get fixed and I felt the job wasn t done. Called them, explained the issue, and Justin told me that they would fix it for free and that the only thing I would have to pay for was parts.

When I got there, we did a walkthrough together and he told me that they would try to fix it without having to use a new part for me, which I appreciated since I was low on funds.

I also spoke with a Mr. Rich Pisanti who explained to me what he think happened with my situation, he apologized and offered to align my tires for free, which I absolutely needed.

Overall, I was super impressed with the length these guys went to earn my business back. I was absolutely set on never coming back, but they have effectively changed my mind. Even got a free car wash out of it!

While I recognize that I have had issues in the past with them, I really think they hold their customers high and they care about them. Which is a nice change from other places I ve been to. I think these guys have even earned being my go to service providers.

It was great shame helped us it was wonderful
He offered us drinks and food he carried my daughter in her car seat he had personal conversation with us he worked with us. It was a wonderful experience. I would recommend Savannah Toyota to everyone

Abram was a delight from start to finish. He was very knowledgeable and friendly. He made my dad and I feel like family. You could tell he was very invested in making sure he found me the perfect Toyota. The other dealerships around Savannah didn t seem to care as much as the people of Savannah Toyota! I know who I m going to from now on for my car needs.

The first part of buying my vehicle was amazing. The rep I worked with was Rodolfo Panta (manager was Ken) and my husband and I had an amazing experience with them.

However, as soon as we were passed off to the finance department, things took a turn. It has been a nightmare. There is little to no communication kept with us. We have been jerked back and forth about the registration (out of state) process for over 45 days so my temporary tag expired. I received no contact about it. When I went in to try to figure out what is going on, we still had no progress toward our registration even though I had come in and paid over $1100 for the registration two weeks prior. Once again, I had not been updated with any of this information.

Then I was told I would receive a phone call Monday. Monday, the same person told my husband he would call me Tuesday. Tuesday came and went with no call.

At this point I am so fed up and regret coming here. The first part is amazing- they will sell to you and get you a good deal.

However after that, good luck.

Jay did a good job, real nice guy and got me in the car I wanted. Will be going there for my next car.

Aric Brown was the best salesman that i have ever delt with. He was easy and helpful.

Had a great experience dealing with Mike Sutton. He helped me find the new RAV4 I liked for a reasonable price. He wants to help his customers get the best car at the best price! If you don't have a sales rep, I recommend you ask for Mike Sutton!! You will be very satisfied!

Patricia Bynes was my sales person. She was great. This was my first time buying a car and i loved the experience. Go ask for her.

Brad Holcomb was patient and knowledgeable, as well as personable yet professional. Aside from the the staff, I also found the facilities to be comfortable, accomadating and catering. I've already referred friends, and will keep doing so!

Aric Brown demonstrates the highest professionalism and integrity in sales.

My boyfriend recently bought a car from Alex and we will recommend him to everyone

My experience with Savannah Toyota was amazing but it was even better the professionalism of their employee, Kenya Bernard, he made us feel like family,he explained everything from A to Z, Showed us every car suitable for my family and I will go back to get it because of him.

My experience with Savannah Toyota was great! Amanda M. was awesome and made my car buying experience so smooth. She s very personable and was knowledgeable about their cars. If you re looking to purchase a car go see Amanda at Savannah Toyota!

Couldn t be happier with the service provided by Brooke, she s the best!

Great experience. Amazing customer service from D. Stephens.

From checking in for 5,000 miles service to checking out was fast, friendly and fabulous service.

Good value on oil changes, great customer service and a free car wash!

Long wait but at least it is the world's best dealership waiting room

The salesman are so friendly and want to get you out of your Barely Used new car and into another new car

Great experience! Dealer had good selection of vehicles. I drove 4 hours to get there. It was absolutely worth it! My salesperson was Scott and everything we discussed on the phone happened! There was No switching anything from what we agreed on by phone. A lot of times that happens with dealership and salespeople! Not here! Scott is the Man! He is absolutely amazing, trustworthy, honest, kind, and very professional!! I got the vehicle I had been searching for awhile and other dealership told me they had it or could get it. They couldn't! But Scott did!! Very pleased with everything!! Trust me go see Mr. Scott and he will definitely make you smile and get you what you want!! Plus he went out of his way to make sure we made it home safe!! Thank you Scott!!

My experience was ok. They worked with me on trading in my corolla and they work with me on the price that I can afford.

I did not buy a car from Savannah Toyota, specifically because of the way that I was treated during my visit. I made it clear that I was looking to buy a used car in a very certain price range. I was given a brand new car to test drive. When I came back, I waited for my driver's license. While I waited they pressured me to do a credit check. I declined several times, simply asking for the sticker price of the car. The employees were polite, but aggressive and made me feel uncomfortable.

This was my second time returning to Savannah Toyota. Patrick Jackson assisted me both times and gave EXCELLENT service. Made me feel extremely comfortable throughout the process. His level of knowledge about the cars surpassed my expectations. He gave me an awesome experience. Thanks Patrick and Savannah Toyota.

We were travelling and stopped to ask a question about our 2018 Toyota. Right away a young lady came eagerly up to ask me how she could help. I was transferred to a service advisor. Conor was polite, well-spoken, genuine, and answered our question thoroughly. I would not hesitate to recommend Conor and this dealership.

My experience was awesome especially with the help of Mr. Abram.

The service department was excellent. They keep you updated along the way through your vehicle's service and don't try to push anything on you that you don't want. When the maintenance looked like it was going to take longer than anticipated they gave me a complimentary rental car for the 3 days they had my vehicle, which was amazing. They also offer complimentary Uber for shorter maintenance visits if you like.

The sales staff was great. It was an easy experience that was very straight forward. You can call the GM/owner from their website and deal with him directly. The saleperson he assigned us was great too. The new facility should make it even easier.

I just recently purchased my car from Chris Faketty at Savannah Toyota. The entire purchasing process went smoothly from test drive to completion. He assisted me in finding the perfect automobile at a great price! Thanks so much Chris and the Savannah Toyota team, I plan on using them in the future!

I knew I wanted a Toyota 4Runner and got the scoop on the different models/packages from John at Bluffton Toyota. He was great except he passed me off to a guy who asked me how much do you want to spend? Not an unreasonable question, but it really hit me wrong..I was not in the mood to play games. I was there 3 hours, had not had lunch and I was tired from my recent move. I went there to purchase my vehicle because John answered my online request promptly thoroughly and professionally.
My situation was that I had just moved here without a vehicle and I knew mostly what I wanted and knew basically what it cost.... weeding through what machinations sales people do to eek out that last bit of profit is hard to know and it s frankly exhausting and can be unpleasant to feel you re being managed and/or taken advantage of.
I then called Chatham and Savannah dealerships.... Chatham followed up late.
At Savannah Toyota the receptionist was polite and put me straight through to Ray.... Ray was pleasant easygoing took all the stress out of it and said meet me at 9am tomorrow and we ll figure out what you want. Simple as that. We met and went through they re large inventory, settled on a fair price and I drove off happy.....everyone at Savannah Toyota was friendly and yes they re selling cars which is a tough business... certainly tough on the consumer too !!
Thanks Ray for reading the situation accurately and selling me a vehicle I love !!!!
Parts was good too
Front reception awesome... thanks for the Yeti cup !!
Extended warranty and purchase went smoothly. I don t usually get extended warranty because Toyota s have never given me any maintenance issues... however when you hit 100k there s a big maintenance.. which is why they run to 200k plus, so I purchased coverage through 120k which was about 5% of the cost of the vehicle.... for me I wanted costs up front amap.
Thanks Ray (6 stars !!!) and everyone at Savannah Toyota for having the right blend of inventory, serious about selling, and serious about happy customers. (And I liked that the manager didn t sugarcoat anything)