Did not test my components as they charged me for! Wrong diagnoses leads to weeks of down time and $$$$ lost. Brought my PC in for diagnosis. Payed $80 for a "Diagnostic" They said my Motherboard, CPU and graphics cards were all Dead. Well, it turns out the graphics card and CPU were FINE! It was just the Motherboard. Sent the CPU and graphics card to Intel and Asus, they sent both items back says they were FULLY FUNCTIONING, SO they charged to me for shipping both ways. Santa Rosa Computers did not test my components as they charged me then LIED to me about it! Its a graphics card, You pull it out and put it in any computer and if it turns on it works. They didnt even do that. Go here if you want to waste time and money.
I have brought in several computers there, excellent service! Thank You, Ken
Best place in Santa Rosa for computer repairs, upgrades, OS installation, or frankly whatever you need. Parts, supplies and equipment at the same or better prices than the big box stores. This is a locally owned business, doing things the right way.
The number of days I will be in Santa Rosa in the next three months I can count on one hand, and the stupid computer won't turn on. The folks at Santa Rosa computers got it done on the same day for me. Well done folks.
I love this shop. The guys are great, it's affordable and I trust them completely. To me, this place represents the classic business where you build a relationship with people who know their stuff and they take care of their customers. This is not big box treatment.
These guys just rock. Super affordable for good service, there's never a line, there's easy parking, and they stand by their repairs.
Great! Would never trust Geek Squad or Apple. These guys are awesomeness!
I have to say, Tron is the man when it comes to computers and attitude towards helping those with computer issues. He has always done his best and has been free with suggestions. I hope they are always around and I will continue to give them my business. Thanks guys!!!
Fast knowledgeable service and they had in stock the wireless keyboard we wanted. And they let us try it before buying. Something that Best Buy would not let us do. (So we left and came here.)
It's a great place if you have old and outdated computers. I wouldn't recommend attempting to build a future proof gaming/workstation machine here. This place is for "yesterday's" computers.
While visiting Santa Rosa, I found my laptop experienced a WiFi connection problem that the staff took care of...great service!
Highly recommended to those looking for ethical, fair and skillful computer support
Great service and assistance! I had to factory reset my computer and they not only got me what I needed for a more than reasonable price, but also responded promptly to my email with all the help I needed!
Bought new computers there 4 years ago and still working well. They do repairs also.
I love this place never been let down. I gave them a hunk of garbage and they gave me back a gem. They built the entirety of my gaming pc with cable management perfection and the purest form of care one pc enthusiast could admire. I highly recommend this place for all your pc needs
Wonderful staff, manageable prices. What more can you ask for?
These guys really know their stuff and the service is excellent. They've helped me out a number of times and I would go back without hesitation.
Chris @ Santa Rosa Computers fixed a technical issue that I have had for over a year. 3 other companies I hired over the last year could not figure it out, charged me a fortune and were older companies with Consultants that were not up to the latest technology applications and solutions. Chris and SRC are sharp and efficient and will not waste your time on old school solutions that don't work. I highly recommend Santa Rosa Computers. They are my company's new go to for all of my IT needs!
Love that you can get hard to find stuff! Prices are very competitive! Open 6 days!
Once again during this difficult times, the knowledgeable staff at Santa Rosa Computers came through for me. I have a great history with Tran and company and I highly recommend them for your computer needs.
Excellent helpful information and guidance for replacing an old computer. Saved me a lot of money and will be there to help me when I need it.
Santa Rosa Computers is to me one of thee best computer stores in Sonoma County ! There is New and Used Computer hardware and if they dont have it they can order it ! Smart and very helpful sales persons and the boss is a really nice guy ! They also repair Computers and give consultation for your PC needs !
I've used them several times and always found them professional and friendly. On my last visit the technician helped me with difficult computer decisions. Great place, no sales pressure.
Very knowledgeable people and fairly priced products and services.
My son took in his gaming computer and they were very rude and charged 50 dollars but changed nothing so I paid 50 dollars for them to say it was fine
Mind you... if you need a customized computer, this is the place! It's a huge parts dept. new and used. AND complete.
These fellows are simply the best at repair and advice at terrfic prices and dont mind guiding those of us who know so little.
Excellent customer service & technicians. Been coming here 10+ years
Really competent practical advice and work on my computer. I love that they recycle old cables and parts when possible. We've used Santa Rosa computers for years and taken our own electronics there for recycling. we've bought things from them and they've serviced our computers for both our businesses. This time I thought I had a significant problem but they turned out to find a very basic and simple problem and solved it quickly. I'm really grateful to have these guys in town.
I called Santa Rosa Computer today to ask if they had any ATX power supply testers for sale. They didn't, but they did offer to test a power supply for me if I brought it in. So I did, and as it turns out said power supply was toast. I got to talking to Chris and Chris about the system I was going to put a replacement in, and when I outlined the specifications they offered advice on appropriate power supplies, even going so far as to look up the video card I was using to check its power draw. As it turns out, the power supply I was thinking of buying as a replacement wasn't up to the task. I wound up walking out with a 620W power supply instead of a 430W, as well as a wonderful first impression and two business cards. If you need anything computer-hardware-related and you live in the area, by all means, go to Santa Rosa Computer before you check online. The customer service is well worth the travel time, and their parts selection is quite impressive for a brick and mortar store in this day and age.
Very helpful staff. Decent inventory. Roomy store with knowledgeable staff that can help with software and hardware problems.
I'm SO glad I discovered this business. Tran and his co-workers are always helpful and efficient. No matter what the challenge is, the help I need is there when I need it! Thank you!
Best place to get your computer repairs, maintenance and network needs!!
These guys are great! They build all my custom PC's for my clients' surveillance command stations and recording studios. They also have great deals on refurbished computers Mac/PC for less demanding sutuations. They have given me free advice and phone tech support a bunch of times in clutch situations. They know what great customer service is!
might check this place out sometime next year when i have money to buy something because i want to build a 700 to 1000$ system in the future and im thinking of buying each component at a time so i dont waste money on other things
I have used them many times! They are the Best Computer Repair In Santa Rosa! Their products are at a great price and they back up their sales. Steve - VARGAS XR "Mind Over Matter"
I have relied on Santa Rosa computers for many years. Whenever I have an issue, whether it's hardware or software related, these guys know how to fix it! Service is excellent and the prices are very fair.
my apologies, I thought they did a bad job but my problem was over heating they are cheap and do good work on computers but sometimes take a few times to find the issue, but I bet any computer store would do the same just for more money
They broke my computer, then said it worked just fine. I checked it and it came in with 16gb of ram and I ended up with 8gb. Don t buy from them they will put in worse parts
Good place. Seem to know their stuff. Didn't notice anything extra special.
I am a small business owner and SRC has handled all of our IT needs for years. They are professional, efficient, highly qualified, honest, ethical and have fair prices. I trust them 100%. We have had techs work at our business as well as brought equipment to them, and they also handle our backup service. Highly recommend.
Thank You! I bought a hp ProBook so that I could get onto Zoom. My laptop works for zoom, though Zoom.us keeps changing it's platform requirements. I appreciate getting a great computer at a great price!
Went in for a broken screen and now my computer won't even turn on.
Very inexpensive price and sounds they just want money don't want help you.
Its best to go here if you have an older computer or already know what you need. The place is dusty and a lot of things are just kind of laid out like a flea market and most things haven't been updated in at least 10 years. They do however have a good variety of products and a nice staff.
Expensive but i would trust them with almost anything and their are very nice
We manage a small business and having our computers back in service in a timely manner is important. Santa Rosa Computers are professionals and I trust them. Highly recommend them.
