Salin Insurance/Key Agency Review

I worked with Susan. She was very helpful and prompt to e-mail me back. I had a lot of questions and she answered every one. She is very friendly and nice to work with!

Key agency has always gone above and beyond for my family. Their customer service, professionalism and charitable contributions to Englewood far exceeds anyone in the area!

The personnel at Key Agency are very professional. Every time I have had the occasion or the need to speak with an agent, I have been given the most courteous and knowledgeable assistance. And if the person whom I needed to speak with was unavailable or on the phone with another customer, my calls were promptly returned

Key Agency is always very helpful and prompt when it comes answering any and all questions. They are always easy to get ahold of and the staff is amazing. I deal with Lyn Eastman and I can t say enough good things about her. I feel like she has my back as if we were family. It s comforting to know that Key Agency has my best interest at heart. Keep up the good work guys!

Just a quick note on how pleased we are with the interaction and information that Taylor Pearson supplied to us to other day. We'll be in to see you soon. Thanks again Dennis and Maggie

Key Agency has been our choice for 16 years. They offer competitive pricing for home and car and bike insurance by comparing good quality Insurance Companies and also comparing prices of policies. Susan Deramo, our personal agent is knowledgeable and professional. A sweet lady that has become our go to person anytime we have a question about insurance of any kind. Everyone there is so helpful there's no need for us to go anywhere else in town.

Nicole was very informative to all my questions and concerns.....

Key Agency always takes great care of mine and my client s needs! Their commitment and service to the community is exemplary!

Everyone here is such a pleasure to work with! Especially Nancy and Janae! Thank you ladies for all your help!

Janae is the best!!!! Always has a smile on her face!!!!!

I have always had a wonderful experience with Key Agency, and my dealings with Sarah Murtaugh have been exceptional! I would highly recommend both Sarah and Key Agency!

Key Agency offers great rates on insurance. Always responsive and helpful. They have always been on the Frontline of our community and in way of support. Taylor Pearson is always helpful anytime we have questions.

Very accommodating pleasurable experience! Thank you Key Agency team

Been working with Key Agency for over 9 years... no matter who you deal with, or for what reason, the entire staff is always there to help!!!

Fantastic agency, great customer service from Susan!

Phenomenal individuals who work endlessly to provide quality service and dedication. Love this business!

Amazing place and Janae is outstanding, always smiling and goes out of her way to help! Top notch customer service!

Janae is the most personable, polite, helpful,
Staff member!!
Thank you Janae for your help!!

I have been dealing with Key Agency for years, both professionally and personally and they are top notch!

Susan is always so nice and helpful, glad to know her!

Excellent service from a very efficient, professional and knowledgeable staff. I highly recommend Key Agency Insurance.

Have provided us with great service for the last ten years.

Top notch... fast and friendly responses, and the most competitive pricing I could find!!

Incredible company with amazing service. Hands down the best Insurance Agency I've ever worked with. Shout out to Naomi for taking such great care of us.

Great service from Taylor Pearson I have used them for my insurance needs for many years

New to the area and Key Agency has been fabulous with the great customer service and knowledge

I have been a client of Key Agency for 20 years and could not be happier with their service.

Highly recommend! We are always greeted with a smile when frequenting the agency. Staff is a pleasure to work with and always willing to go the extra mile.

Susan is such a pleasure to work with. She responses quickly and is always looking for exactly what the customers needs are

I've had such a wonderful experience thanks to Susan Deramo!! She is so sweet and genuine! Definitely happy to be doing business with this agency!

I've been using Key Agency for my insurance needs for nearly 20 years. They are very easy to work with and have always gone out of their way to help me get the best insurance for me. I've recently started working with Susan and she's already identified savings I can take advantage of. As long as I own property in the area Key Agency will be my insurance agent. Thanks!

Susan Deramo is the best- Great place- 5 star customer service- It was a pleasure working with Susan!

Absolutely the best in the business! Susan is a dream!

This team has always been extremely helpful with all of my insurance needs! You guys rock!

Consistently great service at Key Agency--have been with them for 15 years for Homeowners/Wind/Flood. Recently referred a friend who needed insurance for a teenager and was pleasantly surprised at the rate Key came up with--yay! The representatives are knowledgeable, patient, and take the time to get the best policy for your situation--and they're pleasant! Recommend highly!

Never returned my calls, the one time I spoke with someone he made up story about website being down.

Taylor Pearson is one of the most helpful, nice, person to work with.

Susan at Key Agency has been very helpful with our insurance needs and is always very warm and friendly and quick to respond to any request for information!

We have used Key Agency for many years. They provide all of our business insurance needs as well as our personal insurance policies. The staff is wonderful to work with. Prompt with information and always willing to go the extra mile to help!

Key Agency holds the Key on Customer Service. Always greeted with a smile , my wait time was short. All my insurance questions and explanations on my coverage was answered. Thanks Key !!!

I had the BEST experience dealing with Susan Deramo at the Engelwood office!! She was so helpful and made the whole experience super easy!! Thank you!!

My auto insurance renewal notice indicated my rates were going up between 11% - 18% on my three exiting vehicles. Because of the strong community involved of Key Agency, I descended to them for a quote. I was very pleased with their and even more pleased with their level of service and professionalism. I am making the switch to Key Agency. I am now also going to have them take a look at my Home Owner's policy.

The best thing about Key Agency is Susan Deramo. She is patient, kind, pleasant, efficient and she works miracles achieving what no agent before her has.. She knows!! Thank you Susan - it was a pleasure!

This company is a pleasure doing business with. I requested to get a quote and I had it back within a hour! If your looking to get a quote on insurance or have questions, I highly recommend them. They went above and beyond my expectations.

As a Realtor and homeowner myself, I work frequently with Key Agency helping my clients find the best possible coverage for their new homes as well as relying on them for my own family assets. I am always impressed with the quick communication and level of service provided. Multiple times they have gone above and beyond simply quoting and writing policies by visiting properties to verify wind mitigations, helping customers with hurricane shutters and calling their best insurance partners to match or beat other quotes. They care not only about finding you an affordable option you'll sign for but also one that will properly protect you. On top of the work they do inside the office they also are greatly and constantly giving back to the community around us!

I love dealing with key agency! Nicole is so helpful. I will continue to do service with this establishment

From the moment you walk in the door you are greeted with a smile making the entire process pleasant! Great place and Great service!

Key Agency, and specifically Susan Deramo, have been best at discussing my needs for two policies. We discussed options available that I could choose. I was an agent in another state years ago, so I knew what I was looking for and Susan has a great personality and knows how to explain any detail I asked her. Very happy!

Susan Deramo is a dream to work with. I am so grateful for her for so many reasons! She is my go to and the agency has been great as well.

Susan D is the best! Very knowledgeable, super quick in getting back to me, and a fantastic sense of humor (which is very important to have). Additionally, I feel our community is very fortunate to have Key Agency right here in Englewood. Thank you, Susan and the Key staff.

Excellent Office!! So glad that I found Key Agency. Susan always take the time to explain coverage and answer any questions I may have!

Always a pleasure dealing with key agency. Nicole Campbell contacted me when my insurance was up for renewal and got me better coverage at a great rate. She was most helpful in saving me money and time. I've used Key Agency for over 10 years. They are the best in town.

An outstanding family owned business with a commitment to excellence. They not only care about their customers but they care about this community. I am proud to have my insurance with them.

Key Agency has always offered me fair prices on my insurance. Great customer service and quick responses to any questions.

Very knowledgeable staff and very eager to help you.

Key Agency made the process very user friendly! Their staff members are helpful and always willing to answer questions.

Susan is always a pleasure to work with! I highly recommend this agency

EXCELLENT customer service. Helpful and experienced staff.

Highly recommend! Key Agency has taken care of my home and charter insurance with superb customer service.

When you walk in the door you are greeted with a smile and hello from Janea, she is the perfect first person to see. Jayne is our agent and I have always been pleased by her expertise and knowledge when it comes to policies and renewals. She is very prompt at returning emails/calls. I've been using Key Agency for a couple years now and I'd certainly recommend, they are genuine, good people.

Called in for help finding new car insurance. The staff was quick and polite.

Susan got all everything I needed and saved me some money!

I absolutely love Taylor at Key Agency! She makes the insurance process as easy and stress free as possible. And, she is super sweet from start to finish, so that s a huge bonus as well!!! I really don t think you can go wrong with this agency as they are a family owned flagship business of Englewood.

Great overall customer service. CSR Sarah Murtaugh goes above and beyond.