s'AiguaBlava Review

Very good place to practice clean neat swimming with large monitors good changing rooms I recommend

It belongs to the illes gym chain. It's quite small, and they let you park in the underground car park for a while depending on the fee you pay. The spa is pretty good

Quite careless ... a bit chaotic ... and lack of cleanliness. It gives the impression that it is not managed by professionals

Very good offers, we are delighted. They have many options.

Machinery in good condition, varied, and the attention of the staff in the room is good, but I have been coming for 4 months and the attention at reception seems bad in general, not very agile and with little motivation on the part of the staff. The directed classes I think would be better if they will work with reservation by ticket, to avoid overloading the rooms

A super complete gym, with nice staff and lots of exercise options, so being in shape is more enjoyable. The facilities are always very good and the teachers who teach the class are very friendly. I also love the system that they have with the drinks, because for very little you can fill your bottle of drinks with vitamins and flavors that are very good. Highly recommended

They have managed to disappoint all the former employees of S'aigua Blava.
They have turned a supposed problem of saturation of the parking at peak hours into an opportunity to check out at the expense of customers, charging excess time over a clearly insufficient minimum.
They have managed, as it happens in other Illes centers, that the number of damaged lockers in the locker rooms exceeds the available ones and that the maintenance, in general, is faulty.
I have changed my gym after many years in the S'aigua Blava.

Modern facilities, varied targeted classes, well classified and orderly areas. Well-equipped rooms with natural lighting through windows or glazed walls. Despite my score because I think there is a lack of fitness equipment, it is very limited and there is room to adapt to more machines. For the rest the Gym is very good and its facilities are modern.

Someone steals things in the locker room, and the staff doesn't want to help find people who do it because they have video camera logs, but they say these logs are for administration only.

There someone steals things in the changing rooms, and the staff does not want to help find people who do it because they have records from the video cameras but they say that these records are only for management

It is impossible to communicate with this center !!! Either the one from the cafeteria takes it, which is not the fault of the poor, or they hang me !!! I'm TIRED of calling and calling. If they are so busy then catch more people, that this problem happens ALL year round, and I know because my daughter went swimming. Removing this unpleasant aspect, the swimming instructors Arnau and Marga are excellent, and my daughter feels very comfortable with them.

The water is usually too cold and there are almost never shoe covers

Very good place to have breakfast! Excellent service!

Good gym, with spa and good facilities, only the indoor pool does not make a great impression.

The doors are closed to a 73-year-old man:

My father has been going to this gym for more than 4 years, he has been a member since S aigua Blava was under another director, he is a person who goes to the gym regularly, known among his peers. He knows the monitors and anyone who asks about him only has nice things to say for his kindness and friendliness. He has never been disrespectful and is always friendly to people. But what happened to him last week was a shame:

What happened was that you can pay an annual fee and if you go on a trip you can stop it for a month paying about 15-20 euros. My parents went on a trip and warned that they would go on a trip (before leaving and at the office) so that they could stop the fee for two months. It is seen that his operating system or due to an administrative error did not stop the quota; causing him to lose two months. (Two months of VIP fee, normally worth 69 a month)

My father tried to explain to them that he warned before they went on a trip to have the fee stopped and that they please fix the problem, but the receptionist told him that this was not the case, that the fee had ended and that he was either paying again or not. I could get into the gym.

It is unfair to lose money in this way, that they take you as an old man and that people who have gone to the gym day and day are not valued.
But worst of all, they closed the door in his face, blocking the entrance.

Remember that we are talking about an adult, responsible person and that he has NEVER had any problem with his payments. You have the perfect payment record. He is a very responsible person and there is no need to treat him like a crazy liar.

S'aigua Blava has unduly charged my father two months of quota, has closed the doors to a 73-year-old man, and has taken away the desire to play sports (which is what kept him happy) for the bad treatment they have done to him.

***** UPDATED 28 / NOVEMBER / 2017 ********

Apparently the comment did not sit well with the manager, Jana.

As a retaliation, today when going to the gym my mother who has paid a locker until May 2018 has found the locker open and all her belongings in a garbage bag, they have told her that she can no longer use the locker and that the money it will be returned to you.

My mother has asked him to please put it in writing, but she has not wanted (now we return to the same problem as before ... her word against ours, there is no way to prove anything because the manager did not want to give us anything for written)

After all those years being partners, it is a shame what they are doing. It is clear that if someday you have a problem with S aigua Blava you will always have to lose.

Excellent spot for padel, swimming, massage & more - 25 minutes from Palma - friendly staff

They have reopened, but with far fewer classes and services than before.

Many people have paid for something that does not exist now and the honest thing would be to offer money back to customers who are not happy with the new situation.

Nothing further, instead they boast that all the centers have opened and that they have classes at all hours. However, those classes are a tenth of what there was before and I don't want to talk about the security that can be with the virus.

The conditions of the service that Illes provides are not the same now, obviously, as when the contract was signed and therefore they must refund the money to those affected.

It's a shame to see companies of a certain size trying to steal from their customers in such a gross way. They are missing their contract and the law, simple thieves.

The 1st Floor has been recently remodeled and has been left very well, decongestant and spacious. A recommended gym with attentive and controlling monitors.

I want to highlight the kindness of the girl at the reception, her name is Patricia, she is charming, and she has a lot of patience and a smile always on her face.

Very good menu in addition to well cooked and presented

As for the cafeteria, it is too overpriced. They even charge you for tap water! The service there is not very welcoming either. The gym facilities are not that bad though.

Swimming class for children from 1 to 3 years old is fine ..
They have modified an area for children to play

Very bad experience, in fact none. I received a bonus of 2 spa + 2 massages as a birthday gift. In the first place, the contact telephone number printed on the gift voucher is wrong. Therefore I had to go in person to book. The reception girl, very incompetent, unable to confirm me one hour. He will call me now. Without news. Now, I already have the right phone. How strange that it is badly printed, he told me. So I call and call the new number. A lot of automatic information from the Illes group but nothing, nobody responds. So I repeat operation: return to the center. And again they don't know ... They'll call me. Without news. I have the bonus since August 5 and we are at November 29. The bonus expires in one month.
Teasing or scam ?!

It is unbearable the heat that makes in the female changing rooms, the air conditioning does not work and do not pay attention to the daily complaints of the customers.
In the showers there is no place to support shampoo or shower gel.
The null maintenance.

For me it is like my second home ... Always at the forefront in machinery, disciplines etc, unbeatable quality and price.

Good place to have a drink while waiting for your children to finish their swimming class, it is spacious and well lit. It has a large window overlooking the children's pool. They serve you fairly quickly and are very friendly. The prices are quite cheap and it makes very good coffee.

Very well located, recently renovated and with a great professional team.

Very friendly staff, a pity that the spa has many things that do not work.

Beautiful. I like the pool and the spa. The fitness room is very well equipped. Great service

The spa very well, the showers in the locker room should be cleaned more often

Very attentive. Things to improve ... like in all gyms. But I do not change it for all the good it has, spa, opening hours, directed classes ...

Incredible its SPA area, the facilities have been modernized. all fantastic

I am trying to contact the address of this establishment, they do not answer and if they answer they do not call me or want to give me the name of the person who is in charge of the gym, because according to the reception, it is privileged information ..... the consumer has no voice at all !!!! Very sad!
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A spectacular place, good facilities, the spa is great and clean.

If you have physical problems, it is the ideally qualified personal place to obtain results

The water in the spa pool always looks like broth, the tile joints are yellow and do not even think about resting your hand on the wall below the water because a sticky substance will stick to you. The jacuzzi broken months ago and the rest room too. You make a claim and they do not solve anything.

Healthy food. Good service. Recommended your detox juices.

It has all kinds of classes you can imagine. Super flexible hours.

Renovated facilities, buffet, beauty center, the only negative is the parking, few places for people who usually go.

Very expensive for what they offer .... The staff and facilities are improvable !!

There is everything in sport and a bar. It's a quiet site.

Centre has a nice gym and spa, however the receptionist is very slow and spend most of the time at the phone. It seems they give preference to paperwork than customers at the desk. Average waiting time to to get an answer is 20min.

Gym cafeteria with natural juices. It's okay to have a drink.

Sitting at the bar to have a coffee with no one to attend to, and he starts to load cameras, clean tables, put oranges in the fridge, and I with the face of a bean waiting, after a while I got up and left

The gym is pretty good (maybe some machines are missing for some muscles, but overall it's fine).

The prices of the cafeteria are prohibitive: 1.75 for two bananas?

Regarding the fairly acceptable staff (there are both positive and negative exceptions, although in general it is correct)


The vending machine of water bottles and bars practically never takes the coins and you have to make tricks to buy something.

In my opinion, I think that this site could be a much better place if the client were treated better and if they would pay attention to what they comment in the reviews, since from what I see I am not the only one who thinks the same.

I have to say that I am happy with all the change of cardio machines that have been done in recent days as it is noted that these are new quality.

A greeting and thank you very much (I've been coming to this gym for about 7 months)

It is very clean and for the kids you can control them.

The reform has left the gym very nice.
Cleaning except on holidays is good.
The maintenance of the bikes very poor not to say scarce.
I do not like anything that you have to reserve a bike for each of the Spinning classes, that makes it very difficult to be able to do two classes on the same bike with the consequent disorder of having to change, you have to regulate the bike again, in addition to preventing further rolling until the beginning of the next class. It seems to me a stupid and unnecessary idea.
The monitors in general are good and very friendly.
The room monitors, super-talented.

You can eat well at a good price. It's usually full

Is
Fine but on Sundays they close soon and holidays don't open.

The Illes group belongs to a network of quality gyms in Mallorca. It has an excellent center of Fitnnes Personalized classes .. Spa Restaurant Bar etc
It is a relaxing place. It stands out for the friendly customer service.

We have bought the 12-month VIP Pass and Ms. Jana (director of the establishment) has decided to open my mother's box office and empty it (with 5 more months of prepaid box office) without prior notice or consent.

I sincerely think that it is an invasion of privacy and it is a very serious lack of respect, not to say that it is totally illegal under the laws of the agreement between the landlord and tenant.

A question to the general direction of the franchise, is it something that normally happens in all the gyms illes or only those that is under the command of Jana? specifically in S'aigua Blava
I am waiting for your answer and a possible written apology from Jana (if she thinks it appropriate) if it is not necessary, if she thinks that it is normal to mess things up with her clients without permission.
I leave you with the photos of how the packaging of things has proceeded.

Yes 4 garbage balls. We do not know if all things are there since they have not proceeded to empty the belongings under the supervision of my mother, since we really thought that the address is under serious people who apparently do not.

This review also serves as a warning for other members who have rented ticket offices in S'aigua Blava and in general Gimnasios Illes.

Thank you very much for your time and attention.

They do not give clear information about prices and the non-existent "contract" that links you to sign up or unsubscribe paying each time the registration again ... for me this does not make sense, it is just a hoax.

Large center, with a lot of material, good hours. Everything very clean. Attentive staff. The fee is high but worth it.

Good facilities, the changing rooms should reform them otherwise well

Missing material to do the classes, half of the broken lockers, pass Olympic customer complaints. They tolerate the inappropriate and disrespectful treatment of some monitor towards the clients. The price of the gym is not consistent with what they offer.

Now I'm not going. I only use the sports facilities

The cafeteria, the
Prices are expensive for the quality and service they offer, the staff can be improved.

The restaurant: it is quite good, it is affordable and it is very spacious. The food is fine, it is not a delicacy but the relation quality price is correct.

The gym: very complete, very large, at rush hour (18-20) you can continue exercising without getting to a standstill.

155 every 3 months includes: 2.5h of parking, access to the gym, pool and spa. It is completely worth it.

It also has ease to park on the street.

Conclusion: the best gym I've tried in Palma.

Esta genial, comida sana, en precio, manteniendo el distanciamiento