We have bought the 12-month VIP Pass and Ms. Jana ...

We have bought the 12-month VIP Pass and Ms. Jana (director of the establishment) has decided to open my mother's box office and empty it (with 5 more months of prepaid box office) without prior notice or consent.

I sincerely think that it is an invasion of privacy and it is a very serious lack of respect, not to say that it is totally illegal under the laws of the agreement between the landlord and tenant.

A question to the general direction of the franchise, is it something that normally happens in all the gyms illes or only those that is under the command of Jana? specifically in S'aigua Blava
I am waiting for your answer and a possible written apology from Jana (if she thinks it appropriate) if it is not necessary, if she thinks that it is normal to mess things up with her clients without permission.
I leave you with the photos of how the packaging of things has proceeded.

Yes 4 garbage balls. We do not know if all things are there since they have not proceeded to empty the belongings under the supervision of my mother, since we really thought that the address is under serious people who apparently do not.

This review also serves as a warning for other members who have rented ticket offices in S'aigua Blava and in general Gimnasios Illes.

Thank you very much for your time and attention.