Rixos Prykarpattya Review

Very good place, the best in Truskavets, all at the highest level, I'm delighted.

A huge beautiful area, beautiful views, there is where to swim and what to do. Meals buffet, as for my taste, really liked

Remains of the former greatness. Poor and without repair. Breakfast did not see the worst!

We love to relax here with the whole family! We had a replenishment, and a 5-month-old daughter was also taken care of - they immediately brought a cot The service is excellent, the girls are caring and attentive!

Very nice hotel and the breakfasts are simply gorgeous

Good medical center, professional doctors. On the first day, four doctors (a therapist, a neuropathologist, a psychologist and a gastroenterologist) went through, they immediately determined the diagnosis and prescribed treatment. An individual approach to each patient. The buffet is slightly different from previous arrivals due to quarantine.

Excellent hotel especially for medicinal purposes. The pandemic made its own adjustments to the restaurant of the general food, but the packaging in small plates under the film did not spoil the impression a bit. The breakfast is decent, the rooms are clean with a full set of accessories, they sat down even before the appointed time and without additional payments. Recommend

Liked very much! Cozy and clean rooms, a spa area, a swimming pool ... Everything you need to relax. Polite and highly professional staff. Very tasty and varied cuisine.

Beautiful, spacious hotel, a large area at the hotel - there is a place to walk and admire the scenery.
Large area inside the hotel: many halls, entertainment, restaurants.
Food on the level, buffet, so you can always choose according to taste and diet.
There are numerous water treatments, jacuzzi and spa, you can walk in a bathrobe :)

Clean, a bit worn and tangled corridors. Good kitchen. Pool and bath for four. There is no iron in the hotel, only centralized ironing. Staff at a good level.

More review for families with small children. I will not write about the territory and filling of the hotel. There are most of such reviews on the net. And so, in general, I wanted to put 3k on the hotel. Because it's not 5ka well, that's for sure. Price-quality ratio of services for 3k. Pros: the same area, a range of services, helpful and friendly staff of the salon, Med Center # 2, a large swimming pool (although there is no pool for small children), a children's room. When checking into the room, the crib was immediately disappointed. Does such a network really have no money to update them ?! (I attach a photo). Further, the absence of a 'tea set' (kettle, coffee, tea). We needed a kettle more for
cooking porridge for a child. The kitchen is so-so, but this is not the main thing, after all, a sanatorium.

Minuses:
- Didn't change the bed (lived 6 nights)
- Wifi is sooo weak. I didn't catch in the room at all (9th floor)
- No kettle in the room (you need to ask at the reception)
- You can only warm up baby food in the Portus restaurant, there is a microwave there.
- Most of the staff do everything 'just to get it done' and you fell behind them. If the application is for the 5th hotel, then it is necessary to maintain the general culture of the staff.

I will not write about the qualifications of the attending physicians, we did not receive treatment. But the therapist Gromova gave the impression of a doctor from a state clinic, to which I asked for an appointment. An interesting question: where did you come here if there is nothing to treat? Ie. according to its logic, your hotel is intended only for seriously ill

Yes, a well-known hotel chain, but there is a full range of treatment services. But here you can feel how the management saves on everything. We are unlikely to choose him again.

I like this hotel. And the spa area and food. I liked the suite too.

Indeed, 5 stars around, except for the minus at the time of the conferences and the settlement of noisy companies next to ordinary holidaymakers. The audibility of everything that happens in the corridor is 5+, and these are nightly showdowns, a loud return from parties

Very small rooms. Come in and lie down!
The kitchen is good. There is a children's table.
The hotel is well maintained and clean.

Were at the conference. Conveniently done. Good organizers. Many options for fun and work. And billiards, and bowling, and table tennis, spa, massage therapist, different saunas, swimming pool (including outdoor), drinking water. Fed tasty-buffet.

1.Outstanding level of all services
2. Staff friendly, very professional and helpful
3. Quality of food in restaurants phenomenal, we were impressed that most of the products are local, great taste
4. Management is *****, multilingual with good knowledge of the history and culture of Ukraine
5. Will definitely recommend my friends from Ukraine, Canada and US to schedule trip to Rixos in Tryskavec Ukraine

I had a cool clean and good stadium stadium and much more

One of the most important drawbacks is the attitude of the staff towards visitors. Total staff. The doormen, if you can call them that, turn away when they meet and leave. Administrators do not always notice you, argue with each other in front of a guest. Administrators at the medical center do not call you to warn about the cancellation of the visit to the doctor. They are rude frankly. The nurse asked to wait FOUR HOURS FOR ANALYSIS injection !! Only the maids were normal. Although the cleaning is just for show. I would also like to note the work of roomservice. Having asked for a bottle of champagne in the room, we received an invoice written out by hand and with an amount of three hundred hryvnia more. They asked to pay the bill immediately and in cash. Mu Explained that they allegedly did not manage to change the prices in the room menu, but in the system it is already more expensive. Despite the fact that the system was frozen, and the bill had to be written out by hand. I didn t see the point of going and asking the hotel administration, with such an attitude towards guests. We decided everything with the waiter on the spot. The money was returned. No apologies. But they returned. In general, one gets the impression that wild people work in the hotel. They don't greet each other when they meet, they hide their eyes, moo in response. But the service is the lion's share of your opinion about the place. Sad ...
Now about the hotel itself. The repair is out of date. Nowhere in the hotel are there any hooks or anything where you can hang a towel, bathrobe. Nowhere. Not in the room, not in the spa, not in the dressing room. One of the rooms smelled eerily of sewers upon arrival. The hygiene kit includes gel and conditioner shampoo. And that's all. No body lotion, no separate hair conditioner. The minibar has never been refilled in seven days. Outdated gym equipment. Poor Playground. One of the hammams is simply nonexistent.
About treatment. The cost of living includes a consultation with a therapist, who is supposedly a gastroenterologist. So, if you have not brought any test results with you, then no one will send you for an examination. And they will prescribe you a treatment based on your oral explanations. That is, poking your finger into the sky. The water in the pump room is weak. It is very different in quality from the water in the city pump room.
Nutrition. Normal, normal food. For breakfast they don't make an omelet at your request, only through room service, coffee is normal, only paid. They probably haven't heard anything about cheese cakes, debugs, pancakes. There are no desserts either. There is a croissant and a couple of cookies.
Of the good I can mention the pools. Well, perhaps that's all.

Beautiful hotel, friendly and professional hotel staff, doctor Oksana Yaroslavovna, excellent and diverse cuisine. Pleased with the presence of a pump room. Very clean - everywhere, in the rooms, on the territory, in the pools, spa area, etc. One caveat - for some reason, only 2 towels per person in the room (5 stars) and there is no cream / lotion for the body and a set with a needle and thread. And further. The cosmetic bag (I do not want to think that it was a cosmetologist) did not ask questions to clarify contraindications to the procedure, did not talk about the procedure, it had to be pulled with ticks, and was inaccurate in work.

10 years staying at this hotel. The last two years, there has been a degradation of the service. When evicting and leaving the territory, on the barrier you need to wait up to 15 minutes. At the same time they can return back to the reception, to clarify the issues that are usually solved when calculating, during the eviction. They may blame you for taking something from the room, but it is enough to go back and stick your nose in the staff so that they can see this missing thing. And in the event of a conflict situation, you will not come down to the manager or his deputy, but a confused ordinary employee who does not solve anything. And, this is just an example of the relationship to the loyal customer.

Excellent hotel! Very cool spa area: water park, sauna, massage. The staff is very polite and helpful. Everywhere is clean! Very tasty and varied food in the restaurant. The territory is large beautiful, on the territory of the pool, helipad, restaurants, sports and playgrounds.

We come for the second time, I really like it, the level of service is felt! The staff are friendly and always fulfill requests. The best territory in Truskavets, green well-groomed, tennis courts, Pool with slides.
A very big plus is their Medical Center!

Generally satisfied. There are minor drawbacks in terms of the fact that the repair was done a very long time ago, but you can close your eyes to them. The cost doesn't count. Expensive, but against the background of the quality of services, you can put up.)))))
Relaxation is pleasant at all seasons. Especially for families with children. Convenient location. On the street there is a slide and a pool.
There is something to see in the surroundings.

This is probably the best thing in Prykarpattia! Luxurious territory, incredible buffet in the morning, at lunch, in the evening! Fabulous SPA and a beautiful outdoor pool! Clean and cozy rooms! Although, for example, the standard room is small, but very cozy and fresh! Great place to relax with children! There is bowling, billiards, table tennis. One of the best medical centers in Truskavets.
Overall, the impression of a Turkish hotel.

The staff and decor of the hotel are great. Good cuisine, there are dietary dishes.

But the hotel itself is very worn out, especially the aqua area.
It is not worth the money at all. Towels rubbed to the holes were finished.

A great place to relax and rejuvenate. Friendly and trained staff. The soft, unobtrusive atmosphere and beautiful views will please even the most discerning ones. A great place to relax and rejuvenate. Friendly and trained staff. The soft, unobtrusive atmosphere and beautiful views will please even the most demanding.

The mini performances here are great and all but the price for the hotel does not match what you get in return.

The location isn't great. A bit too detached from the woods. Check out before booking this one.

A cool hotel, although it's time to bring the cosmetics to order

Excellent hotel. Service and attitude of the staff at a height. Marble is everywhere.

The hotel complex of high-class service: the location, territory and its equipment and maintenance, the security regime (in many of its components), training and motivation of the staff. Engineers and technicians not only care about the reliable work of numerous systems that provide all that comfort. They are working hard on improving them - in line with promising trends in the hotel industry and technological innovations. We wish them success and satisfaction from the honorable guests of this pearl of the Carpathian region.

Rixos has lost a long-standing customers!I had been going to Rixos for many years in the row,we would usually stay for 2 to 4 weeks in a row,booking at least 2 large rooms .my last stay through the month of August was very disappointing.i have been trying to pass the message to the management for the 2 years in a row that they should put mosquito nets on the balcony doors.my understanding is that when you go to the mountains,you want to open a window and get a fresh air,but Not 30 mosquitos in the room with the 5 minutes of the opened balcony.the biggest issue is that if you are traveling with the kids,as I m now,the is No child safety locks on the doors(which is a requirement all over the world now).higher floors in Rixos have an opening on each floor with the balconies overlooking to the lobby,which any child can easily climb,so parents be aware !also the service got very poor,they only have one swimming trainer and tennis trainer at the time,and if they are not available there was no one available to substitute them.i hope the management not will adhere to this core issues. Thank you,Lana

It looks like a grand building!
Probably to have a rest here one pleasure.

Outwardly it looks very solid. Professional security at the entrance to the territory. Unfortunately, I have not yet been inside the complex.

Great place to relax.
I liked the spa complex with various saunas, a hammam, a large basin, part of which is indoors, and part - outdoors. There is a gym.
Delicious and hearty dietary breakfasts.
There is a mineral water pump room.
The staff is friendly. Parking is large and convenient. Clean, tidy rooms.
A large landscaped area for walking and sports.

In general, a good hotel. I'm here fifth with the conference. Always a good selection of dishes, lots of dietary meals. The chef watches the quality and personally checks the marmot. Good meeting rooms. Tasty coffee breaks. The numbers are not large and some of them are already in need of renovation. A good spa complex with swimming pools and various saunas.

We have been resting here for 3 years. Clean, large area, good aquazone outside. The spa inside is very modest. The pool is generally for kids, you can't really swim. Purely. Large children's room with friendly staff.
Unfortunately, the decline is visible from year to year. The level of service is falling, the staff at secondary points is very sluggish. Little by little, little things in the rooms and on the territory become unusable, and are not being repaired. In the summer there are many people from all over the post-Soviet space - viral infections are common. WiFi in rooms is extremely unstable. The spa began to regularly confuse appointments for procedures - a lot of people complain.
Everything deteriorates over time :( Dear Rixos, get better soon!

Large recreation and diagnostic hotel, with beautiful nature and good infrastructure. And the air! Clean, mountainous. There is a summer terrace on site

A bit of staff does not reach the level of the brand "RIXOS". And in general - do not smoke.

One of the best hotels in Truskavets, good area, kitchen, spa complex, for family holidays

Nice, nice and clean. Super location in the market. I would recommend.

Very nice hotel. The food is delicious and for every taste and diet. Quit rooms, due to the architecture. Moving around the hotel is a little bit complicated.

At dinner, a hair was caught in a portion of meat under the film. I think this is unacceptable for a hotel of this level, so I do not plan to return and do not recommend it to anyone.

There are also questions about living conditions. There is no urn in the room. The minibar was turned off at the time of check-in, and until the evening the temperature in it did not drop. No hair conditioner or body lotion. The small pool in the spa was dirty. There is no kettle / coffee machine in the room.

When you check in, you need to sign a document on special rules of residence in connection with Covid. There, among other things, there is a point "immediately after check-in I undertake to undergo an examination by a therapist for the presence of symptoms of the disease." In fact, it is not necessary to pass it and most people do not. Why then force people to sign it? I carefully read everything that I sign, so I signed up on my own initiative. But the doctor did not look for symptoms at all, and did not even ask any questions about his health. I told only about water, the reception of 2 people took less than 5 minutes in time.

Good service, very delicious cuisine, free mineral water. There is a swimming pool and a spa. But there's almost nothing to do in the winter. To sleep, eat and swim in the pool here and all :) And the main thing is all for $ 200 a day :)

Great territory, good rooms, excellent service. There are 2 medical centers, a spa, an outdoor swimming pool, a terrace, 5 bars and 2 restaurants. Not a rest, but a fairy tale.

Nice hotel in a wonderful resort area of Truskavets. there are outdoor tennis courts, an indoor / outdoor pool, inviting grounds, a nice and large conference room.

Polite staff, everything works, but compared to the other five small rooms, the territory is not very well-maintained.

In shock, from the standard of water for 1 room standard (2 people) - 0.5L !!! Civility is a precedent ...

Five stars five star hotel!
Perhaps the best hotel where I had to stay
There is a huge indoor pool with a segment on the street: after the sauna you dive into the pool, swim under the wall and enjoy the fresh mountain air - amazing!
The staff is helpful and the choice of food on the Swedish line is amazing
Recommend

Very high quality hotel. Very poor quality staff. Everyone on the training of communication with customers.

The hotel is not bad, not more! Food - normal, like a children's room and a nanny! Were disappointed with inattention))) in terms of: it was a birthday, scanned passports and not the slightest sign of attention ((this is a huge minus of the hotel management; in the Turkish Rixos - well done, in Ukrainsky - zhlobstvo was immediately felt.) but somehow inadequate. I mean the cost. There are nowhere to turn around the standards, they took a corner number, it is bigger. it was not to worry, Perso al restaurant and chef personally monitor the state and serving every second!

Large territory. Located on the bypass road, which is on the outskirts of the city. 10 minutes to the park. The food is ordinary. On the territory there is a restaurant - "E-mine", European cuisine. Positioned as one of the best restaurants in Truskavets, but I would not say that. In general, if you go to rest, then everything is worthy. Many minor flaws, but I do not want to write about them.

Large area, delicious cuisine, outdoor and indoor pools, 3 slides, 4 saunas, aqua fitness, good service