Rithum Automation LLC Reviews

I had a great experience with Rithum Automation LLC. The team was professional and efficient. They delivered high-quality work within the agreed timeframe. I highly recommend their services.

I recently worked with a company specializing in automation. They were very professional and efficient. The team delivered exceptional results within the agreed timeframe. I highly recommend their services.

Rithum Automation LLC is a top-notch company! The team is dedicated, efficient, and professional. They completed the project on time and provided great service throughout. Highly recommended! 👍

I recently worked with a company specializing in automation. The experience was incredible! 😊 The team was highly skilled and completed the project flawlessly. I highly recommend their services.

I'm really impressed with the services provided by Rithum Automation LLC. Their team is incredible! 😊 They are efficient, professional, and always deliver on time. Highly recommended! 👍

I had a great experience working with a company specializing in automation. The team was highly skilled and completed the project flawlessly. I would highly recommend their services.

I'm incredibly satisfied with the services provided by Rithum Automation LLC. The team was very professional and delivered exceptional work. I definitely recommend their services. 👍

I'm extremely happy with the services provided by Rithum Automation LLC. The team was very professional and delivered exceptional work. I highly recommend their services. 👌

I recently worked with an automation company. Their team was professional and efficient. They delivered high-quality work within the agreed timeframe. I would highly recommend their services.

Rithum Automation LLC is a reliable company. I had a great experience working with them. The team was highly skilled and completed the project flawlessly. I highly recommend their services.

Rithum Automation LLC is an amazing company! 😄 Their team is highly skilled and dedicated. They completed the project on time and provided excellent service. I would definitely recommend them.

I had a great experience working with Rithum Automation LLC. They are highly professional and efficient. The team delivered excellent results within the agreed timeframe. I highly recommend their services.

Dear Sirs, I happen to be the Engineer that installed your Maintenance kit for our MultiProbe dispensers. My qualifications are not questioned with regard to Biomedical equipment and experience, especially MultiProbe dispensers. Having previously preformed many complete PM's on our MultiProbe using OEM PM kits I have found your tubing kits material and poor end swagging would not seal to valves, which approximately 70% leaked everywhere from valves to distribution block. Many of your supplied valves showed black grease weeping out of the shaft seal which to my knowledge is an indication of recycled failed valves. When our management tried to request RMA's for 2 out of the 3 kits that were sold to us, we were given the run around about service requests. We were not looking for service guidance, we were requesting 2 RMA's for 2 unused service kits.

Buyer Beware!!! Very Poor quality replacement parts sold at hefty prices.
I purchased 3 PM kits for a Perkin Elmer MultiProbe from this company only to receive a combination of used and substandard parts. About 30% of the tubing came with defective fittings that leak. If you need high quality parts for your lab equipment, this is not the place for you.
* By the way, they are just ignoring my requests to return the kits.

To add more details to this 11-2016: They claim that they are still waiting for pictures but I sent them photos and complete explanations of the problems only to be ignored.
It's funny how every response from Rithum includes this statement - "Rithum manufactures over 1000 tubing sets a year and never in 5 years have we had a failure." That's when I knew we were getting bent over! Anytime someone repeats the same statement - it means they are trying to convince you that it is true.

We would just like to return the crappy parts so we can use the refund toward good parts. I wish that I could remove the one star rating as that is much more than they deserve.

If I Can say vote -100 for their costumer service I would !! If you are buying from overseas, prepare to be treated badly by how they respond to urgent matters eg: shipping and customs documents. We bought roughly $28K and is sitting in Australian custom storage and for weeks. because Aimee and Deanna from Rithium Sales Dept and Shipping section has not replied and rectified our request even after so many emails !! Australia don't buy from this company ever!

I would highly recommend anyone to do business with this company! Awesome people to work with & Great service! Thank You